DES/Current/Designer/GetStarted - Revision history

Brian.Marshall.IX: Published

2022-03-30T13:40:05Z

Published

2021-11-09T20:28:25Z

Text replacement - "Genesys Engage [cC]loud" to "Genesys Multicloud CX"

2021-07-21T14:42:09Z

Published

2021-07-21T14:33:01Z

Published

2021-06-24T12:18:59Z

Published

2021-06-22T19:38:45Z

Published

2021-06-10T12:00:18Z

Text replacement - "{{#widget:Vimeo" to "{{Video"

2021-04-21T13:57:54Z

Ed.jamer@genesys.com moved page PEC-ROU/Current/Designer/GetStarted to DES/Current/Designer/GetStarted: Text replacement - "PEC-ROU/Current/Designer/" to "DES/Current/Designer/"

2021-04-14T13:56:55Z

Published

2021-02-26T20:45:30Z

Published

@@ Line 6: / Line 6: @@
 |Context=Learn how to get started with Designer.
 |appname=Designer
-|overviewtext={{NoteFormat|
+|overviewtext=Designer is a web-based tool for developing self-service (IVR) and assisted service (routing) applications that run on the Genesys Multicloud CX platform. It is an omnichannel solution, enabling you to craft applications that handle voice, chat, and email interactions.
 This video shows a quick overview of Designer and demonstrates a few of its latest features:
@@ Line 117: / Line 114: @@
 |appSectionGif=No
 |appSectionAnchor=next
-|appSectionText=The next step is to learn about some key Designer features and concepts. Use the following page as a starting point to find out more:
+|appSectionText=Use this page as a starting point to learn more about key Designer features and concepts:
-*{{Link-SomewhereInThisManual|topic=Features|anchor=top|display text=Quick links}}
+{{NoteFormat|The information provided in this video is for general informational purposes only. Some features or functionality described may not apply to your deployment or may have changed since the date of original production. If you have any questions, contact your Genesys representative.|}}
 }}
 }}

@@ Line 9: / Line 9: @@
 These topics apply to the latest release of Designer (i.e. '''Designer 9'''). If you are running an earlier version (i.e. Designer 8.x), visit [https://docs.genesys.com/Documentation/DES/current/Help/Welcome Genesys Designer Help (8.x)]  to view the topics for that version. |}}
-Designer is a web-based tool for developing self-service (IVR) and assisted service (routing) applications that run on the Genesys Engage cloud platform. It is an omnichannel solution, enabling you to craft applications that handle voice, chat, and email interactions.
+Designer is a web-based tool for developing self-service (IVR) and assisted service (routing) applications that run on the Genesys Multicloud CX platform. It is an omnichannel solution, enabling you to craft applications that handle voice, chat, and email interactions.
 This video shows a quick overview of Designer and demonstrates a few of its latest features:

@@ Line 89: / Line 89: @@
 |uiimage=des_uioverview_appflow.png
 |uigif=No
-|uitext=Provides the main area to build your application by adding blocks vertically. (See {{Link-SomewhereInThisVersion|manual=Designer|topic=Blocks}} for more information.)
+|uitext=Provides the main area to build your application by adding blocks. For more information, see {{Link-SomewhereInThisVersion|manual=Designer|topic=Blocks}}.
 |uifullwidth=No
 }}{{UITab

@@ Line 44: / Line 44: @@
 |abouttext=Watch this video to see an overview of the Designer user interface:
-{{Video|id=301722036|height=405|width=720|Description=Designer user-interface}}
+{{Video|id=301722036|height=405|width=720|Description=The Designer user-interface}}
 The various elements within the interface are described below.

@@ Line 15: / Line 15: @@
 This video shows a quick overview of Designer and demonstrates a few of its latest features:
-{{Video|id=291561112|width=500}}
+{{Video|id=291561112|width=500|Description=Designer overview}}
 Designer provides easy-to-use, highly functional {{Link-SomewhereInThisManual|topic=Blocks|anchor=top|display text=blocks}} that enable common tasks in a simple and straightforward manner. For example, there are blocks for {{Link-SomewhereInThisManual|topic=Menu|anchor=top|display text=building menus}}, {{Link-SomewhereInThisManual|topic=PlayMessage|anchor=top|display text=playing messages}}, {{Link-SomewhereInThisManual|topic=Segmentation|anchor=top|display text=setting up decision points}}, {{Link-SomewhereInThisManual|topic=RouteAgent|anchor=top|display text=routing interactions to agents}}, and {{Link-SomewhereInThisManual|topic=Survey|anchor=top|display text=offering surveys}}.
@@ Line 44: / Line 44: @@
 |abouttext=Watch this video to see an overview of the Designer user interface:
-{{Video|id=301722036|height=405|width=720}}
+{{Video|id=301722036|height=405|width=720|Description=Designer user-interface}}
 The various elements within the interface are described below.

← Older revision	Revision as of 13:57, April 21, 2021
(No difference)

@@ Line 25: / Line 25: @@
 [[File:des_blocks.png]]
 |requirements====Supported browsers===
-Designer supports the latest versions of the following web browsers:
+Unless otherwise noted, Designer supports the latest versions of the following browsers:
 *Mozilla Firefox
-*Google Chrome
+*Google Chrome (see {{Link-SomewhereInThisVersion|manual=Designer|topic=GetStarted|anchor=note|display text=Important}}, below)
 *Microsoft Edge
 *Apple Safari
 ===Minimum display resolution===