DES/Current/Designer/EmergencyFlags - Revision history

Ed.jamer@genesys.com: Ed.jamer@genesys.com moved page PEC-ROU/Current/Designer/EmergencyFlags to DES/Current/Designer/EmergencyFlags: Text replacement - "PEC-ROU/Current/Designer/" to "DES/Current/Designer/"

2021-04-21T13:58:00Z

Ed.jamer@genesys.com moved page PEC-ROU/Current/Designer/EmergencyFlags to DES/Current/Designer/EmergencyFlags: Text replacement - "PEC-ROU/Current/Designer/" to "DES/Current/Designer/"

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

2020-07-25T02:32:37Z

Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"

2020-07-15T11:45:59Z

Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

Bgrenon: Published

2020-06-08T15:20:46Z

Published

New page

{{Article
|Standalone=No
|DisplayName=Emergency Flags
|TocName=Emergency Flags
|Context=Learn how to create and manage Emergency Flags that your application can use to handle emergency conditions.
|ComingSoon=No
|Platform=PureEngage
|Role=Administrator
|Application=Designer
|Section={{Section
|alignment=Vertical
|structuredtext=The Emergency Flags feature lets your applications check for and react to an emergency condition.

For example, if your business might be closed due to a storm, you can create a common Emergency Flag in Business Controls and have one or more of your applications check it. If the Emergency Flag is set, you can add special handling for that condition.

When the Emergency Flag is activated, the applications receive the new status when they check it, and start handling the emergency accordingly.
|Status=No
}}{{Section
|sectionHeading=Adding an Emergency Flag
|anchor=add
|alignment=Vertical
|structuredtext=Click '''Add Emergency Flag''' to create an Emergency Flag. Enter a name in the provided field and click '''OK'''.
|Status=No
}}{{Section
|sectionHeading=Activating or Deactivating an Emergency Flag
|anchor=activate
|alignment=Vertical
|structuredtext=To activate or deactivate the Emergency Flag, click the On/Off slider.
|Status=No
}}{{Section
|sectionHeading=Checking for Emergency Flags
|anchor=check
|alignment=Vertical
|structuredtext=To check the Emergency Flag in an application, add an {{Link-SomewhereInThisManual|topic=Emergency|anchor=top|display text=Emergency}} block to the '''Application Flow'''.

In the properties of the '''Emergency''' block, enable the '''Use Emergency Flags defined in Business Controls''' check box and select the Emergency Flag that you previously created. The block will then show the current status of the Emergency Flag (this status display is for informational purposes only; you can't modify it from within the block).

The next time you activate this Emergency Flag from the '''Business Controls''' menu, the Emergency Flag handling is also activated in your application.

{{NoteFormat|Activating an emergency flag can impact existing interactions if the check was done prior to activation.}}
|Status=No
}}
}}

← Older revision	Revision as of 13:58, April 21, 2021
(No difference)

@@ Line 5: / Line 5: @@
 |Context=Learn how to create and manage Emergency Flags that your application can use to handle emergency conditions.
 |ComingSoon=No
-|Platform=GenesysEngage-onpremises
+|Platform=GenesysEngage-cloud
 |Role=Administrator
 |Application=Designer

DES/Current/Designer/EmergencyFlags - Revision history

Ed.jamer@genesys.com: Ed.jamer@genesys.com moved page PEC-ROU/Current/Designer/EmergencyFlags to DES/Current/Designer/EmergencyFlags: Text replacement - "PEC-ROU/Current/Designer/" to "DES/Current/Designer/"

WikiSysop: Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

Bgrenon: Published

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"