DES/Current/Designer/DataBlocks - Revision history

Brian.marshall@genesys.com: Published

2021-04-21T15:36:22Z

Published

Ed.jamer@genesys.com: Ed.jamer@genesys.com moved page PEC-ROU/Current/Designer/DataBlocks to DES/Current/Designer/DataBlocks: Text replacement - "PEC-ROU/Current/Designer/" to "DES/Current/Designer/"

2021-04-21T13:58:02Z

Ed.jamer@genesys.com moved page PEC-ROU/Current/Designer/DataBlocks to DES/Current/Designer/DataBlocks: Text replacement - "PEC-ROU/Current/Designer/" to "DES/Current/Designer/"

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

2020-07-25T02:32:49Z

Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"

2020-07-15T11:45:57Z

Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

Bgrenon: Published

2020-06-08T15:20:54Z

Published

New page

{{Article
|Standalone=No
|DisplayName=Data Blocks
|TocName=Data Blocks
|Context=The Data blocks help you to set up and manage various data handling functions within an application.
|ComingSoon=No
|Platform=PureEngage
|Role=Administrator
|Application=Designer
|Section={{Section
|alignment=Vertical
|structuredtext=These blocks are used for various data handling functions, such as retrieving information about an interaction that was created before the application started running, saving some information about a customer (or an interaction) to a database so that it can be processed later by another application, specifying keys to be read from Call Data and stored into application variables, or using statistics in the segmentation logic to route calls.

[[file:des_palette_data.png]]

Use the links below to learn more about each block.

===Call Data===
{{Link-SomewhereInThisVersion|manual=Designer|topic=CallData|display text=Reads or writes data that can be accessed from both inside and outside an application.}}

Used in: '''Initialization''', '''Self Service''', '''Assisted Service'''

===Statistic===
{{Link-SomewhereInThisVersion|manual=Designer|topic=Statistic|display text=Gets statistic values for queues or agent groups.}}

Used in: '''Initialization''', '''Assisted Service'''

===Transaction List===
{{Link-SomewhereInThisVersion|manual=Designer|topic=TxnList|display text=Assigns transaction list values to variables.}}

Used in: '''Initialization''', '''Assisted Service'''
|Status=No
}}
}}

@@ Line 2: / Line 2: @@
 |Standalone=No
 |DisplayName=Data Blocks
-|TocName=Data Blocks
+|TocName=About Data blocks
 |Context=The Data blocks help you to set up and manage various data handling functions within an application.
 |ComingSoon=No

← Older revision	Revision as of 13:58, April 21, 2021
(No difference)

@@ Line 5: / Line 5: @@
 |Context=The Data blocks help you to set up and manage various data handling functions within an application.
 |ComingSoon=No
-|Platform=GenesysEngage-onpremises
+|Platform=GenesysEngage-cloud
 |Role=Administrator
 |Application=Designer

DES/Current/Designer/DataBlocks - Revision history

Brian.marshall@genesys.com: Published

Ed.jamer@genesys.com: Ed.jamer@genesys.com moved page PEC-ROU/Current/Designer/DataBlocks to DES/Current/Designer/DataBlocks: Text replacement - "PEC-ROU/Current/Designer/" to "DES/Current/Designer/"

WikiSysop: Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

Bgrenon: Published

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"