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	<id>https://all.docs.genesys.com/index.php?action=history&amp;feed=atom&amp;title=DES%2FCurrent%2FDesigner%2FClassify</id>
	<title>DES/Current/Designer/Classify - Revision history</title>
	<link rel="self" type="application/atom+xml" href="https://all.docs.genesys.com/index.php?action=history&amp;feed=atom&amp;title=DES%2FCurrent%2FDesigner%2FClassify"/>
	<link rel="alternate" type="text/html" href="https://all.docs.genesys.com/index.php?title=DES/Current/Designer/Classify&amp;action=history"/>
	<updated>2026-04-05T18:37:32Z</updated>
	<subtitle>Revision history for this page on the wiki</subtitle>
	<generator>MediaWiki 1.31.1</generator>
	<entry>
		<id>https://all.docs.genesys.com/index.php?title=DES/Current/Designer/Classify&amp;diff=86639&amp;oldid=prev</id>
		<title>Ed.jamer@genesys.com: Ed.jamer@genesys.com moved page PEC-ROU/Current/Designer/Classify to DES/Current/Designer/Classify: Text replacement - &quot;PEC-ROU/Current/Designer/&quot; to &quot;DES/Current/Designer/&quot;</title>
		<link rel="alternate" type="text/html" href="https://all.docs.genesys.com/index.php?title=DES/Current/Designer/Classify&amp;diff=86639&amp;oldid=prev"/>
		<updated>2021-04-21T13:58:57Z</updated>

		<summary type="html">&lt;p&gt;Ed.jamer@genesys.com moved page &lt;a href=&quot;/PEC-ROU/Current/Designer/Classify&quot; class=&quot;mw-redirect&quot; title=&quot;PEC-ROU/Current/Designer/Classify&quot;&gt;PEC-ROU/Current/Designer/Classify&lt;/a&gt; to &lt;a href=&quot;/DES/Current/Designer/Classify&quot; title=&quot;DES/Current/Designer/Classify&quot;&gt;DES/Current/Designer/Classify&lt;/a&gt;: Text replacement - &amp;quot;PEC-ROU/Current/Designer/&amp;quot; to &amp;quot;DES/Current/Designer/&amp;quot;&lt;/p&gt;
&lt;table class=&quot;diff diff-contentalign-left&quot; data-mw=&quot;interface&quot;&gt;
				&lt;tr class=&quot;diff-title&quot; lang=&quot;en&quot;&gt;
				&lt;td colspan=&quot;1&quot; style=&quot;background-color: #fff; color: #222; text-align: center;&quot;&gt;← Older revision&lt;/td&gt;
				&lt;td colspan=&quot;1&quot; style=&quot;background-color: #fff; color: #222; text-align: center;&quot;&gt;Revision as of 13:58, April 21, 2021&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-notice&quot; lang=&quot;en&quot;&gt;&lt;div class=&quot;mw-diff-empty&quot;&gt;(No difference)&lt;/div&gt;
&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;</summary>
		<author><name>Ed.jamer@genesys.com</name></author>
		
	</entry>
	<entry>
		<id>https://all.docs.genesys.com/index.php?title=DES/Current/Designer/Classify&amp;diff=58627&amp;oldid=prev</id>
		<title>WikiSysop: Text replacement - &quot;\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)&quot; to &quot;|Platform=$1GenesysEngage-cloud$2&quot;</title>
		<link rel="alternate" type="text/html" href="https://all.docs.genesys.com/index.php?title=DES/Current/Designer/Classify&amp;diff=58627&amp;oldid=prev"/>
		<updated>2020-07-25T02:32:27Z</updated>

		<summary type="html">&lt;p&gt;Text replacement - &amp;quot;\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)&amp;quot; to &amp;quot;|Platform=$1GenesysEngage-cloud$2&amp;quot;&lt;/p&gt;
&lt;table class=&quot;diff diff-contentalign-left&quot; data-mw=&quot;interface&quot;&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
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				&lt;tr class=&quot;diff-title&quot; lang=&quot;en&quot;&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #222; text-align: center;&quot;&gt;← Older revision&lt;/td&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #222; text-align: center;&quot;&gt;Revision as of 02:32, July 25, 2020&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l3&quot; &gt;Line 3:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 3:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|ComingSoon=No &amp;#160;&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|ComingSoon=No &amp;#160;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|DisplayName=Classify Block &amp;#160;&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|DisplayName=Classify Block &amp;#160;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;−&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|Platform=GenesysEngage-&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;onpremises &lt;/del&gt;&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|Platform=GenesysEngage-&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;cloud &lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|TocName=Classify Block &amp;#160;&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|TocName=Classify Block &amp;#160;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|Context=&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|Context=&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;/table&gt;</summary>
		<author><name>WikiSysop</name></author>
		
	</entry>
	<entry>
		<id>https://all.docs.genesys.com/index.php?title=DES/Current/Designer/Classify&amp;diff=52601&amp;oldid=prev</id>
		<title>WikiSysop: Text replacement - &quot;\|Platforms?=([^\|]*)PureEngage([\|]*)&quot; to &quot;|Platform=$1GenesysEngage-onpremises$2&quot;</title>
		<link rel="alternate" type="text/html" href="https://all.docs.genesys.com/index.php?title=DES/Current/Designer/Classify&amp;diff=52601&amp;oldid=prev"/>
		<updated>2020-07-15T11:46:54Z</updated>

		<summary type="html">&lt;p&gt;Text replacement - &amp;quot;\|Platforms?=([^\|]*)PureEngage([\|]*)&amp;quot; to &amp;quot;|Platform=$1GenesysEngage-onpremises$2&amp;quot;&lt;/p&gt;
&lt;table class=&quot;diff diff-contentalign-left&quot; data-mw=&quot;interface&quot;&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;tr class=&quot;diff-title&quot; lang=&quot;en&quot;&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #222; text-align: center;&quot;&gt;← Older revision&lt;/td&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #222; text-align: center;&quot;&gt;Revision as of 11:46, July 15, 2020&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l3&quot; &gt;Line 3:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 3:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|ComingSoon=No &amp;#160;&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|ComingSoon=No &amp;#160;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|DisplayName=Classify Block &amp;#160;&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|DisplayName=Classify Block &amp;#160;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;−&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|Platform=&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;PureEngage &lt;/del&gt;&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|Platform=&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;GenesysEngage-onpremises &lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|TocName=Classify Block &amp;#160;&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|TocName=Classify Block &amp;#160;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|Context=&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|Context=&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;/table&gt;</summary>
		<author><name>WikiSysop</name></author>
		
	</entry>
	<entry>
		<id>https://all.docs.genesys.com/index.php?title=DES/Current/Designer/Classify&amp;diff=44894&amp;oldid=prev</id>
		<title>Bgrenon: Published</title>
		<link rel="alternate" type="text/html" href="https://all.docs.genesys.com/index.php?title=DES/Current/Designer/Classify&amp;diff=44894&amp;oldid=prev"/>
		<updated>2020-06-08T15:20:12Z</updated>

		<summary type="html">&lt;p&gt;Published&lt;/p&gt;
&lt;p&gt;&lt;b&gt;New page&lt;/b&gt;&lt;/p&gt;&lt;div&gt;{{Article &lt;br /&gt;
|Standalone=No &lt;br /&gt;
|ComingSoon=No &lt;br /&gt;
|DisplayName=Classify Block &lt;br /&gt;
|Platform=PureEngage &lt;br /&gt;
|TocName=Classify Block &lt;br /&gt;
|Context=&lt;br /&gt;
&lt;br /&gt;
You can use this block to classify a digital interaction based on certain keywords in the content. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
|Section={{Section&lt;br /&gt;
|sectionHeading=Categories tab&lt;br /&gt;
|Media=No&lt;br /&gt;
|anchor=Categoriestab&lt;br /&gt;
|alignment=Vertical&lt;br /&gt;
|structuredtext=&lt;br /&gt;
&lt;br /&gt;
Use the settings on this tab to select the categories that Designer will use to classify the interaction and the confidence threshold to be applied.&lt;br /&gt;
&lt;br /&gt;
[[File:des_classify_categories.png|700px]]&lt;br /&gt;
&lt;br /&gt;
If you use individual categories, segment blocks are created. When the application runs, the segment associated with the highest scored category is executed (similar to a {{Link-SomewhereInThisManual|topic=Segmentation|anchor=top|display text=Segmentation block}}).&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
|fullwidth=No&lt;br /&gt;
|Status=No&lt;br /&gt;
}}{{Section&lt;br /&gt;
|sectionHeading=Results tab&lt;br /&gt;
|Media=No&lt;br /&gt;
|anchor=Resultstab&lt;br /&gt;
|alignment=Vertical&lt;br /&gt;
|structuredtext=&lt;br /&gt;
Specify the variables in which to store the '''outcome''' and '''results''' of the classification operation and the '''name''' and '''relevancy''' of the most relevant category.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
|fullwidth=No&lt;br /&gt;
|Status=No&lt;br /&gt;
}} &lt;br /&gt;
}}&lt;/div&gt;</summary>
		<author><name>Bgrenon</name></author>
		
	</entry>
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