DES/Current/Designer/BotRegistry - Revision history

WikiSysop at 14:00, August 25, 2022

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Ed.jamer@genesys.com: Text replacement - "{{#widget:Vimeo" to "{{Video"

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Text replacement - "{{#widget:Vimeo" to "{{Video"

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Ed.jamer@genesys.com: Ed.jamer@genesys.com moved page PEC-ROU/Current/Designer/BotRegistry to DES/Current/Designer/BotRegistry: Text replacement - "PEC-ROU/Current/Designer/" to "DES/Current/Designer/"

2021-04-21T13:57:47Z

Ed.jamer@genesys.com moved page PEC-ROU/Current/Designer/BotRegistry to DES/Current/Designer/BotRegistry: Text replacement - "PEC-ROU/Current/Designer/" to "DES/Current/Designer/"

@@ Line 20: / Line 20: @@
 |anchor=prereq
 |alignment=Vertical
-|structuredtext=The Bot Registry does not enable you to create bots. Rather, it stores information about bots that you've configured with a supported bot services provider, such as Google Dialogflow, Amazon Lex, or {{Link-AnywhereElse|product=GDE|version=Current|manual=User|topic=Overview|display text=Genesys Dialog Engine}}.
+|structuredtext=The Bot Registry does not enable you to create bots. Rather, it stores information about bots that you've configured with a {{Link-SomewhereInThisVersion|manual=Designer|topic=BotRegistry|anchor=SupportedBots|display text=supported bot service provider}}.
-Before you can add a bot resource to the registry, you'll need to set it up with one of the supported bot services providers. During registration, you also might need to provide certain account details, such as any URLs, user IDs, or passwords that are required to access the bot. If you are not sure where to get the information required to register the bot, check with your bot service provider.
+Before you can add a bot resource to the registry, you'll need to set it up with your bot service provider. During registration, you might need to provide certain account details, such as URLs, user IDs, or passwords that Designer requires to access the bot. If you are not sure where to get the information required to register the bot, check with your bot service provider.
-After you've added a bot to the registry, you can start using it by adding a {{Link-SomewhereInThisVersion|manual=Designer|topic=BotBlock|display text=Bot Block}} to your application.
+After you've {{Link-SomewhereInThisVersion|manual=Designer|topic=BotRegistry|anchor=addbot|display text=added a bot}} to the registry, you can start using it by adding a {{Link-SomewhereInThisVersion|manual=Designer|topic=BotBlock|display text=Bot Block}} to your application.
 |Status=No
 }}{{Section
@@ Line 37: / Line 46: @@
 For more information about adding specific bot types, see:
-*{{Link-SomewhereInThisVersion|manual=Designer|topic=BotRegistry|anchor=add-cx|display text=Adding a Dialogflow CX bot}}
+*{{Link-SomewhereInThisVersion|manual=Designer|topic=BotRegistry|anchor=add-cx|display text=Adding a Google Dialogflow CX bot}}
-*{{Link-SomewhereInThisVersion|manual=Designer|topic=BotRegistry|anchor=add-es|display text=Adding a Dialogflow ES bot}}
+*{{Link-SomewhereInThisVersion|manual=Designer|topic=BotRegistry|anchor=add-es|display text=Adding a Google Dialogflow ES bot}}
-*{{Link-SomewhereInThisVersion|manual=Designer|topic=BotRegistry|anchor=add-lex|display text=Adding a LEX bot}}
+*{{Link-SomewhereInThisVersion|manual=Designer|topic=BotRegistry|anchor=add-lex|display text=Adding an Amazon Lex bot}}
 |Status=No
 }}{{Section
-|sectionHeading=Adding a Dialogflow CX bot to the registry
+|sectionHeading=Adding a Google Dialogflow CX bot to the registry
 |anchor=add-cx
 |alignment=Vertical
-|structuredtext={{NoteFormat|Support for Dialogflow CX bots is currently available only in Designer Private Edition.}}
+|structuredtext=For Google '''Dialogflow''' '''CX''' bots, you can import a JSON file that contains the settings for your bot resource. You can export this file from your Dialogflow CX account page. If you need help doing this, refer to the Dialogflow documentation.
 Click '''Add Bot Definition''' and enter a '''Name''' for the bot (check {{Link-SomewhereInThisVersion|manual=Designer|topic=Resources|anchor=validchar|display text=valid naming characters}} for a list of approved characters you can use when naming a bot resource). For the '''Type''', select '''Dialogflow CX''' from the list of supported bot services.
@@ Line 70: / Line 76: @@
 |Status=No
 }}{{Section
-|sectionHeading=Adding a Dialogflow ES bot to the registry
+|sectionHeading=Adding a Google Dialogflow ES bot to the registry
 |anchor=add-es
 |alignment=Vertical
-|structuredtext=For Google '''Dialogflow''' bots, you can import a JSON file that contains all of the required settings for your bot resource. You can export this file from your Dialogflow account page. If you need help doing this, refer to the Dialogflow documentation.
+|structuredtext=For Google '''Dialogflow''' '''ES''' bots, you can import a JSON file that contains all of the required settings for your bot resource. You can export this file from your Dialogflow account page. If you need help doing this, refer to the Dialogflow documentation.
 Click '''Add Bot Definition''' and enter a '''Name''' for the bot (check {{Link-SomewhereInThisVersion|manual=Designer|topic=Resources|anchor=validchar|display text=valid naming characters}} for a list of approved characters you can use when naming a bot resource). For the '''Type''', select '''Dialogflow'''.
@@ Line 91: / Line 97: @@
 |Status=No
 }}{{Section
-|sectionHeading=Adding a Lex bot to the registry
+|sectionHeading=Adding an Amazon Lex bot to the registry
 |anchor=add-lex
 |alignment=Vertical

@@ Line 60: / Line 60: @@
 *'''Environment ID''' (Optional) If you have created different versions and environments in your bot settings, you can use this field to enter the ID of an environment that corresponds to a specific version of the flow. You can find this ID in the bot settings (under '''Manage''' > '''Testing & Deployment''' > '''Environments''') by checking the URL of the selected environment:<br />[[File:Des bot registry dialogflow cx envid.png]]<br />If left blank, Designer uses the latest version of the draft agent that is deployed to the default environment.
-====Analyze Sentiment====
+<!--====Analyze Sentiment====
-If you want the bot service to perform a sentiment analysis when detecting intents, select the '''Analyze Sentiment''' option. The bot service will then attempt to  determine the overall attitude of the customer providing the input (i.e. positive, negative, or neutral).
+If you want the bot service to perform a sentiment analysis when detecting intents, select the '''Analyze Sentiment''' option. The bot service will then attempt to  determine the overall attitude of the customer providing the input (i.e. positive, negative, or neutral).  -->
 Here is an example of the properties for a Dialogflow CX bot:

@@ Line 32: / Line 32: @@
 Click '''Add Bot Definition''' and enter a '''Name''' for the bot resource (check {{Link-SomewhereInThisVersion|manual=Designer|topic=Resources|anchor=validchar|display text=valid naming characters}} for a list of approved characters you can use when naming a bot resource).
-For the '''Type,''' select your bot service provider and click '''Submit'''.
+For the '''Type,''' select your bot service provider from the list of supported bot services and click '''Submit'''.
-[[File:Des_define_bot.png|link=https://all.docs.genesys.com/File:Des_define_bot.png]]
+[[File:des_define_bot_02.png]]
 Add your bot details to the registration page. Each bot type has certain fields that are unique to that bot provider. The following sections contain more information about adding that particular bot type:
@@ Line 56: / Line 58: @@
 After the settings for the Dialogflow bot are added, you can select an optional setting called '''Wait Conversation End'''. When enabled, the {{Link-SomewhereInThisVersion|manual=Designer|topic=BotBlock}} recognizes intents that are marked as end-of-conversation intents in the bot.
-Here's an example of a Dialogflow bot with the settings imported and the '''Wait Conversation End''' option selected:
+Here's an example of a Dialogflow ES bot with the settings imported and the '''Wait Conversation End''' option selected:
 [[File:des_bot_registry_dialogflow_ex.png|link=https://all.docs.genesys.com/File:Des_bot_registry_dialogflow_ex.png]]

@@ Line 23: / Line 23: @@
 |anchor=addbot
 |alignment=Vertical
-|structuredtext='''Watch:''' This video shows a quick demonstration of how to add a bot resource to Designer. The steps are described in more detail below.
+|structuredtext=This video shows a quick demonstration of how to add a bot resource to Designer. The steps are described in more detail below.
 Click '''Add Bot Definition''' and enter a '''Name''' for the bot resource (check {{Link-SomewhereInThisVersion|manual=Designer|topic=Resources|anchor=validchar|display text=valid naming characters}} for a list of approved characters you can use when naming a bot resource).

@@ Line 33: / Line 33: @@
 [[File:Des_define_bot.png|link=https://all.docs.genesys.com/File:Des_define_bot.png]]
-If you are adding a '''Dialogflow''' bot, you can import your registration details. See {{Link-SomewhereInThisVersion|manual=Designer|topic=BotRegistry|anchor=dialogflow|display text=Adding a Dialogflow bot to the registry}}.
+Add your bot details to the registration page. Each bot type has certain fields that are unique to that bot provider. The following sections contain more information about adding that particular bot type:
-For all other bot services providers, you must enter the bot details manually. For example, here are the properties for a '''LEX''' type bot:
+*{{Link-SomewhereInThisVersion|manual=Designer|topic=BotRegistry|anchor=dialogflow|display text=Adding a Dialogflow bot to the registry}}
-[[File:des_bot_registry_lex_ex.png|link=https://all.docs.genesys.com/File:Des_bot_registry_lex_ex.png]]
+If you are not sure where to get the information that is required to register the bot, check with your bot service provider.
 After you've entered the settings for your bot, you can click '''Test Connection''' to check if Designer can communicate with it. If the test fails, check your bot details and try again.
-When you are finished, click '''Save''' to add it to the registry.
+When you are finished, click '''Save''' to add it to the registry. You can now use the bot in your applications by adding a {{Link-SomewhereInThisVersion|manual=Designer|topic=BotBlock|display text=Bot Block}} to your application.
-You can now use the bot in your applications by adding a {{Link-SomewhereInThisVersion|manual=Designer|topic=BotBlock|display text=Bot Block}} to your application.{{AnchorDiv|dialogflow}}
+<br />{{AnchorDiv|dialogflow}}
 ===Adding a Dialogflow bot to the registry===
-For '''Dialogflow''' bots, you can import a JSON file that contains all of the required settings for your bot resource. You can export this file from your Dialogflow account page. If you need help doing this, refer to the Dialogflow documentation.
+For Google '''Dialogflow''' bots, you can import a JSON file that contains all of the required settings for your bot resource. You can export this file from your Dialogflow account page. If you need help doing this, refer to the Dialogflow documentation.
 [[File:Des_add_dialogflow_bot.png|link=https://all.docs.genesys.com/File:Des_add_dialogflow_bot.png]]
-==== Wait Conversation End ====
+====Wait Conversation End====
 After the settings for the Dialogflow bot are added, you can select an optional setting called '''Wait Conversation End'''. When enabled, the {{Link-SomewhereInThisVersion|manual=Designer|topic=BotBlock}} recognizes intents that are marked as end-of-conversation intents in the bot.
@@ Line 55: / Line 56: @@
 [[File:des_bot_registry_dialogflow_ex.png|link=https://all.docs.genesys.com/File:Des_bot_registry_dialogflow_ex.png]]
 |Status=No
 }}
 }}

@@ Line 25: / Line 25: @@
 |structuredtext='''Watch:''' This video shows a quick demonstration of how to add a bot resource to Designer. The steps are described in more detail below.
-{{#widget:Vimeo|id=440114334|width=600}}
+{{Video|id=440114334|width=600}}
 Click '''Add Bot Definition''' and enter a '''Name''' for the bot resource (check {{Link-SomewhereInThisVersion|manual=Designer|topic=Resources|anchor=validchar|display text=valid naming characters}} for a list of approved characters you can use when naming a bot resource).

← Older revision		Revision as of 16:04, April 28, 2021
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	[[File:Des_add_dialogflow_bot.png\|link=https://all.docs.genesys.com/File:Des_add_dialogflow_bot.png]]		[[File:Des_add_dialogflow_bot.png\|link=https://all.docs.genesys.com/File:Des_add_dialogflow_bot.png]]

		+	==== Wait Conversation End ====
	After the settings for the Dialogflow bot are added, you can select an optional setting called '''Wait Conversation End'''. When enabled, the {{Link-SomewhereInThisVersion\|manual=Designer\|topic=BotBlock}} recognizes intents that are marked as end-of-conversation intents in the bot.		After the settings for the Dialogflow bot are added, you can select an optional setting called '''Wait Conversation End'''. When enabled, the {{Link-SomewhereInThisVersion\|manual=Designer\|topic=BotBlock}} recognizes intents that are marked as end-of-conversation intents in the bot.

← Older revision	Revision as of 13:57, April 21, 2021
(No difference)