https://all.docs.genesys.com/index.php?action=history&feed=atom&title=Contact_Us 2026-04-22T02:42:37Z Revision history for this page on the wiki MediaWiki 1.31.1 https://all.docs.genesys.com/index.php?title=Contact_Us&diff=130595&oldid=prev 2022-11-02T16:16:53Z

<p></p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 16:16, November 2, 2022</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l5" >Line 5:</td> <td colspan="2" class="diff-lineno">Line 5:</td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>==Documentation Support==</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>==Documentation Support==</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>Have a comment or correction specific to our documentation?</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>Have a comment or correction specific to our documentation? <ins class="diffchange diffchange-inline">Email our [mailto:MCIX_Writers@genesys.com Documentation Team] to let us know.</ins></div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del class="diffchange diffchange-inline">Email our Documentation Team: </del></div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>To request a Documentation Library DVD containing product documentation, send an <ins class="diffchange diffchange-inline">email </ins>to [mailto:OrderManagementGroup@genesys.com <ins class="diffchange diffchange-inline">Genesys Order Management</ins>]. The DVD does not contain online documentation. You can obtain PDF versions of online documentation by clicking the PDF Version option in the Table of Contents for the online document.</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del class="diffchange diffchange-inline">[mailto:Techpubs.webadmin@genesys.com Techpubs.webadmin@genesys.com]</del></div></td><td colspan="2">&#160;</td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>&#160;</div></td><td colspan="2">&#160;</td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>To request a Documentation Library DVD containing product documentation, send an <del class="diffchange diffchange-inline">e-mail </del>to <del class="diffchange diffchange-inline">Genesys Order Management at the following address: </del>[mailto:OrderManagementGroup@genesys.com <del class="diffchange diffchange-inline">OrderManagementGroup@genesys.com</del>]. The DVD does not contain online documentation. You can obtain PDF versions of online documentation by clicking the PDF Version option in the Table of Contents for the online document.</div></td><td colspan="2">&#160;</td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>&lt;!-- ==Purchase Technical Support from Genesys==</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>&lt;!-- ==Purchase Technical Support from Genesys==</div></td></tr> <tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l19" >Line 19:</td> <td colspan="2" class="diff-lineno">Line 16:</td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>! {{Hl2}} | Region</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>! {{Hl2}} | Region</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>! {{Hl2}} | Telephone</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>! {{Hl2}} | Telephone</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>! {{Hl2}} | <del class="diffchange diffchange-inline">E-Mail</del></div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>! {{Hl2}} | <ins class="diffchange diffchange-inline">Email</ins></div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|- &#160;</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|- &#160;</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>| North and Latin America &#160;</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>| North and Latin America &#160;</div></td></tr> </table>

WikiSysop https://all.docs.genesys.com/index.php?title=Contact_Us&diff=130171&oldid=prev 2022-10-17T01:45:36Z

<p>Created page with &quot;==Product Support== Need help from Customer Care to clarify how your Genesys products should be used or configured? Go to our Customer Care site for assistance: [https://gene...&quot;</p> <p><b>New page</b></p><div>==Product Support==<br /> Need help from Customer Care to clarify how your Genesys products should be used or configured?<br /> <br /> Go to our Customer Care site for assistance: [https://genesyspartner.force.com/customercare/GenesysCommunityLogin Genesys Community Login]<br /> <br /> ==Documentation Support==<br /> Have a comment or correction specific to our documentation?<br /> <br /> Email our Documentation Team: <br /> [mailto:Techpubs.webadmin@genesys.com Techpubs.webadmin@genesys.com]<br /> <br /> To request a Documentation Library DVD containing product documentation, send an e-mail to Genesys Order Management at the following address: [mailto:OrderManagementGroup@genesys.com OrderManagementGroup@genesys.com]. The DVD does not contain online documentation. You can obtain PDF versions of online documentation by clicking the PDF Version option in the Table of Contents for the online document.<br /> <br /> &lt;!-- ==Purchase Technical Support from Genesys==<br /> If you have '''purchased support''' directly from Genesys, please contact Genesys Technical Support at the following regional numbers:<br /> <br /> {|{{Prettytable}}<br /> |- <br /> ! {{Hl2}} | Region<br /> ! {{Hl2}} | Telephone<br /> ! {{Hl2}} | E-Mail<br /> |- <br /> | North and Latin America <br /> | +888-369-5555 or +506-674-6767 <br /> | [mailto:support@genesyslab.com support@genesyslab.com]<br /> |- <br /> | Europe, Middle East, and Africa<br /> | +44-(0)-1276-45-7002<br /> | [mailto:support@genesyslab.co.uk support@genesyslab.co.uk]<br /> |-<br /> | Asia Pacific <br /> | +61-7-3368-6868 <br /> | [mailto:support@genesyslab.com.au support@genesyslab.com.au]<br /> |-<br /> | Japan <br /> | +81-3-6361-8950 <br /> | [mailto:support@genesyslab.co.jp support@genesyslab.co.jp]<br /> |-<br /> |}<br /> <br /> Prior to contacting technical support, please refer to the Genesys Technical Support Guide for complete contact information and procedures. --&gt;</div>

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