WikiSysop at 12:00, June 3, 2022

2022-06-03T12:00:36Z

WikiSysop at 16:45, May 4, 2022

2022-05-04T16:45:33Z

Jumunn: Published

2022-01-17T13:45:19Z

Published

New page

{{ArticlePEServiceMetrics
|IncludedServiceId=b3193057-cc68-443e-961f-1d54c8b2f846
|CRD=<br/>
|Port=8081
|Endpoint=/prometheus
|MetricsUpdateInterval=Real-time
|MetricsDefined=Yes
|MetricsIntro=Authentication Service exposes many Genesys-defined as well as system metrics. You can query Prometheus directly to see all the available metrics. The metrics documented on this page are likely to be particularly useful. Genesys does not commit to maintain other currently available Authentication Service metrics not documented on this page.
|PEMetric={{PEMetric
|Metric=api_requests_seconds_count_total
|Type=Counter
|MetricDescription=The total number of API requests to the Authentication Service.
}}{{PEMetric
|Metric=api_requests_seconds_sum_total
|Type=Counter
|MetricDescription=The total time of the API requests.
}}{{PEMetric
|Metric=jvm_threads_deadlocked
|Type=Gauge
|MetricDescription=The number of deadlocked threads.
}}{{PEMetric
|Metric=jvm_gc_pause_seconds_count
|Type=Counter
|MetricDescription=How long garbage collection took, in seconds.
}}{{PEMetric
|Metric=gws_responses_total
|Type=Counter
|Label=<br />

*Code - The response status code.
*Group - The goup of response codes. The values are: 4xx,5xx
|MetricDescription=The number of responses grouped by HTTP code.
}}{{PEMetric
|Metric=auth_auth_system_login_errors_total
|Type=Counter
|Label=<br />

*contactCenter – The contact center ID.
*environment – The environment ID.
|MetricDescription=The number of system login errors, excluding expired passwords, incorrect user names and so on.
}}{{PEMetric
|Metric=psdk_conn_error_total
|Type=Counter
|Label=Environment – The environment ID.
|MetricDescription=The number of errors that occurred when the Authentication Service connected to Configuration Servers.
}}{{PEMetric
|Metric=auth_context_error_total
|Type=Counter
|Label=environment – The environment ID.
|MetricDescription=The number of errors during Configuration Server context initialization.
}}{{PEMetric
|Metric=auth_cs_connection_timeouts_total
|Type=Counter
|Label=environment – The environment ID.
|MetricDescription=The number Configuration Server connection timeouts.
}}{{PEMetric
|Metric=auth_cs_command_timeouts_total
|Type=Counter
|Label=environment – The environment ID.
|MetricDescription=The number of Configuration Server command timeouts.
}}{{PEMetric
|Metric=auth_cs_protocol_errors_total
|Type=Counter
|Label=environment – The environment ID.
|MetricDescription=The number of Configuration Server protocol timeouts.
}}{{PEMetric
|Metric=auth_saml_response_errors
|Type=Counter
|Label=contactCenter - The contact center ID.
|MetricDescription=The number of Security Assertion Markup Language (SAML) errors.
}}{{PEMetric
|Metric=jetty_threads_current
|Type=Gauge
|MetricDescription=The current number of Jetty threads.
}}{{PEMetric
|Metric=jvm_memory_used_bytes
|Type=Gauge
|Label=<br />

*area – The values are "heap" or ”nonheap”.
*id - The values are “G1 Eden Space", "CodeHeap 'non-nmethods'", "G1 Old Gen", "Compressed Class Space", "CodeHeap 'non-profiled nmethods'", "G1 Survivor Space", or "Metaspace".
|MetricDescription=The amount of memory used, in bytes.
}}
|AlertsDefined=No
}}

@@ Line 7: / Line 7: @@
 |MetricsDefined=Yes
 |MetricsIntro=Authentication Service exposes many Genesys-defined as well as system metrics. You can query Prometheus directly to see all the available metrics. The metrics documented on this page are likely to be particularly useful. Genesys does not commit to maintain other currently available Authentication Service metrics not documented on this page.
 |PEMetric={{PEMetric
 |Metric=gws_responses_total
 |Type=Counter
@@ Line 69: / Line 62: @@
 |Label=contactCenter - The contact center ID.
 |MetricDescription=The number of Security Assertion Markup Language (SAML) errors.
-}}{{PEMetric
+}}
-|Metric=jetty_threads_current
+|AlertsDefined=Yes
-|Type=Gauge
+|PEAlert={{PEAlert
-|MetricDescription=The current number of Jetty threads.
+|Alert=GAUTH-Blue-CPU-Usage
-}}{{PEMetric
+|Severity=High
-|Metric=jvm_memory_used_bytes
+|AlertDescription=A Genesys Authentication pod has CPU usage above 300% during the last 5 minutes.
-|Type=Gauge
-|Label=<br />
+<br />
-*area – The values are "heap" or ”nonheap”.
+<br />
-*id  - The values are “G1 Eden Space", "CodeHeap 'non-nmethods'", "G1 Old Gen", "Compressed Class Space", "CodeHeap 'non-profiled nmethods'", "G1 Survivor Space", or "Metaspace".
+|BasedOn=kube_deployment_status_replicas_available, kube_deployment_spec_replicas
-|MetricDescription=The amount of memory used, in bytes.
+|Threshold=0 in 5 minutes
 }}
 }}

@@ Line 1: / Line 1: @@
 {{ArticlePEServiceMetrics
 |IncludedServiceId=b3193057-cc68-443e-961f-1d54c8b2f846
-|CRD=<br/>
+|Annotations=Annotations
 |Port=8081
 |Endpoint=/prometheus

AUTH/Current/AuthPEGuide/AUTHMetrics - Revision history

WikiSysop at 12:00, June 3, 2022

WikiSysop at 16:45, May 4, 2022

Jumunn: Published