ATC/GenesysEngagePrereqs - Revision history

Ed.jamer@genesys.com: Text replacement - "Gxxx Exxx on-premises" to "Genesys Engage on-premises"

2021-11-09T21:17:04Z

Text replacement - "Gxxx Exxx on-premises" to "Genesys Engage on-premises"

Ed.jamer@genesys.com: Text replacement - "Genesys Engage" to "Genesys Multicloud CX"

2021-11-09T21:11:31Z

Text replacement - "Genesys Engage" to "Genesys Multicloud CX"

Ed.jamer@genesys.com: Text replacement - "Genesys Engage [pP]remises?" to "Gxxx Exxx on-premises"

2021-11-09T21:08:29Z

Text replacement - "Genesys Engage [pP]remises?" to "Gxxx Exxx on-premises"

Ed.jamer@genesys.com: Text replacement - "Altocloud([. ])" to "Predictive Engagement$1"

2020-11-17T15:02:51Z

Text replacement - "Altocloud([. ])" to "Predictive Engagement$1"

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

2020-07-25T02:30:22Z

Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

Bgrenon: Published

2020-07-15T17:17:25Z

Published

New page

{{ArticleUnstructured
|DisplayName=Prerequisites for Genesys Engage Premises Deployments
|Platform=GenesysEngage-onpremises
|TocName=Genesys Engage Prerequisites
|Context={{MINTYDOCSPRODUCT}} has specific prerequisites <span>for Genesys Engage premises deployments</span>.
|Section={{Section
}}
}}
==Genesys prerequisites==
{{NoteFormat|The following table shows the '''minimum''' versions of the Genesys components that are required for use with {{MINTYDOCSPRODUCT}}.|1}}
{| class="wikitable"
|-
! Genesys Component!! Version !! Notes
|-
| Framework || 8.5.1 || Configuration Server, LCA, Message Server, Solution Control Server
|-
| Widgets || 9.0 || [https://docs.genesys.com/Documentation/PSAAS/Public/RN/GW#Nov292019 9.0.0.015.11] minimum
|-
| Pacing Service || 9.0 || 9.0.002.00 minimum
|-
| Stat Server || 8.5.1 || 8.5.104.20 minimum
|-
| Workspace Desktop Edition || 8.5.1 || [https://docs.genesys.com/Documentation/RN/8.5.x/wde85rn/wde8513302 8.5.133.02] minimum
|-
| Altocloud Plugin for Workspace Desktop Edition || 9.0 || [https://all.docs.genesys.com/ATC/Current/ReleaseNotes/WDE-May-13 9.0.002.05]
|-
| Genesys Mobile Services || 8.5.1 || 8.5.2 highly recommended
|-
| Chat || 8.5.1 || 8.5.105 minimum, 8.5.109+ recommended
|
|- Altocloud WDE Plugin || 9.0.002.01 ||
|}
{{#css:
button#version-dropdown { display: none; }
}}

@@ Line 1: / Line 1: @@
 {{ArticleUnstructured
-|DisplayName=Prerequisites for Gxxx Exxx on-premisess Deployments
+|DisplayName=Prerequisites for Genesys Engage on-premisess Deployments
 |Platform=GenesysEngage-cloud
 |TocName=Genesys Multicloud CX Prerequisites
-|Context={{MINTYDOCSPRODUCT}} has specific prerequisites <span>for Gxxx Exxx on-premisess deployments</span>.
+|Context={{MINTYDOCSPRODUCT}} has specific prerequisites <span>for Genesys Engage on-premisess deployments</span>.
 |Section={{Section
 }}

@@ Line 2: / Line 2: @@
 |DisplayName=Prerequisites for Gxxx Exxx on-premisess Deployments
 |Platform=GenesysEngage-cloud
-|TocName=Genesys Engage Prerequisites
+|TocName=Genesys Multicloud CX Prerequisites
 |Context={{MINTYDOCSPRODUCT}} has specific prerequisites <span>for Gxxx Exxx on-premisess deployments</span>.
 |Section={{Section

@@ Line 23: / Line 23: @@
 | Workspace Desktop Edition || 8.5.1 || [https://docs.genesys.com/Documentation/RN/8.5.x/wde85rn/wde8513302 8.5.133.02] minimum
 |-
-| Altocloud Plugin for Workspace Desktop Edition || 9.0 || [https://all.docs.genesys.com/ATC/Current/ReleaseNotes/WDE-May-13 9.0.002.05]
+| Predictive Engagement Plugin for Workspace Desktop Edition || 9.0 || [https://all.docs.genesys.com/ATC/Current/ReleaseNotes/WDE-May-13 9.0.002.05]
 |-
 | Genesys Mobile Services || 8.5.1 || 8.5.2 highly recommended
@@ Line 29: / Line 29: @@
 | Chat || 8.5.1 || 8.5.105 minimum, 8.5.109+ recommended
+|
-|- Altocloud WDE Plugin || 9.0.002.01 ||
+|- Predictive Engagement WDE Plugin || 9.0.002.01 ||
 |}
 {{#css:
 button#version-dropdown { display: none; }
 }}