https://all.docs.genesys.com/index.php?action=history&feed=atom&title=ATC%2FDeprecation-Deprecation%3A_identify_journey_SDK_method 2026-04-20T18:10:07Z Revision history for this page on the wiki MediaWiki 1.31.1 https://all.docs.genesys.com/index.php?title=ATC/Deprecation-Deprecation:_identify_journey_SDK_method&diff=131013&oldid=prev 2023-01-17T07:00:40Z

<p>Created page with &quot;{{DeprecationNotice |product=Draft:ATC |Title=Deprecation: identify journey SDK method |Platform=GenesysCloud |Announced=January 18, 2023 |RemovalStart=January 31, 2023 |Descr...&quot;</p> <p><b>New page</b></p><div>{{DeprecationNotice<br /> |product=Draft:ATC<br /> |Title=Deprecation: identify journey SDK method<br /> |Platform=GenesysCloud<br /> |Announced=January 18, 2023<br /> |RemovalStart=January 31, 2023<br /> |Description=On January 31, 2023, Genesys will remove the functionality of the identify method that is used to add a customer record. <br /> <br /> As a result, any calls made using the identify method will return no response.<br /> |Affected=All Genesys Predictive Engagement organizations that currently use the identify method to add information to a customer record are affected. After the removal date, the _actmi and _actmh cookies will no longer be created or updated. The existing cookies will retain the information that they had before the removal date. <br /> <br /> However, since only the functionality is removed, all calls made using the method will not result in any errors. Instead, the calls will return a deprecation message.<br /> |HowToPrepare=To prepare for the upcoming removal, remove any references to the identify Journey SDK method.<br /> }}</div>

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