https://all.docs.genesys.com/index.php?action=history&feed=atom&title=ATC%2FDeprecation-Deprecation%3A_Journey_customer_service_deprecation 2026-04-11T17:53:29Z Revision history for this page on the wiki MediaWiki 1.31.1 https://all.docs.genesys.com/index.php?title=ATC/Deprecation-Deprecation:_Journey_customer_service_deprecation&diff=131878&oldid=prev 2023-05-25T12:30:36Z

<p>Created page with &quot;{{DeprecationNotice |product=Draft:ATC |Title=Deprecation: Journey customer service deprecation |Platform=GenesysCloud |Announced=May 10, 2023 |RemovalStart=June 07, 2023 |Des...&quot;</p> <p><b>New page</b></p><div>{{DeprecationNotice<br /> |product=Draft:ATC<br /> |Title=Deprecation: Journey customer service deprecation<br /> |Platform=GenesysCloud<br /> |Announced=May 10, 2023<br /> |RemovalStart=June 07, 2023<br /> |Description=On June 7, 2023, Genesys will remove the Customer Service APIs. Genesys replaced these APIs for both Live Now and Journey gadgets. This deprecation does not affect customers unless they are using the Customer Service API endpoints.<br /> |Affected=This deprecation does not affect customers unless they try to replicate the replaced API endpoints; for example, create their own Live Now or Journey gadgets.<br /> |HowToPrepare=You do not need to prepare for this deprecation.<br /> }}</div>

WikiSysop