ATC/Deprecation-API endpoint change for web gateway service - Revision history

Gayathri.Jaishankar.IX: Published

2022-08-09T15:20:38Z

Published

WikiSysop at 09:45, July 11, 2022

2022-07-11T09:45:35Z

WikiSysop at 08:45, June 13, 2022

2022-06-13T08:45:41Z

WikiSysop at 08:30, June 13, 2022

2022-06-13T08:30:40Z

Gayathri.Jaishankar.IX: Published

2022-04-12T06:31:35Z

Published

New page

{{DeprecationNotice
|product=Draft:ATC
|Title=Website visitor count API change
|Platform=GenesysCloud
|Announced=April 13, 2022
|RemovalStart=June 15, 2022
|Description=On 13 April, 2022, Genesys announced that it will replace the API used to retrieve the webpage visits effective 15 June, 2022.

Due to the change, the ''visitCount'' variable that was available in the response earlier is replaced by the ''sessionCount'' variable.

{{{!}} class="wikitable"
{{!}}+
{{!}}'''Current API'''
{{!}}<span lang="EN-IN">ac(''api.customer.get,'' ''<Callback>'')</span>
{{!}}-
{{!}}'''New API'''
{{!}}<span lang="EN-IN">ac(''api.customer.getData,'' ''<Callback>'')</span>
{{!}}}
|Affected=If you deployed the API to track visits in your webpage, then you are affected.

Genesys will continue to resolve any major breakage until the end-of-life date.
|HowToPrepare=Between the announcement date and the API change effective date, Genesys recommends that anyone working with this API updates the command on the website tracking snippet.
}}

@@ Line 4: / Line 4: @@
 |Platform=GenesysCloud
 |Announced=April 13, 2022
-|RemovalStart=August 10, 2022
+|RemovalStart=August 17, 2022
-|Description=On 13 April, 2022, Genesys announced that it will replace the API used to retrieve the webpage visits effective ''15 June, 2022''.{{NoteFormat|The deprecation date is now postponed to 10 August, 2022.|}}Due to the change, the ''visitCount'' variable that was available in the response earlier is replaced by the ''sessionCount'' variable.
+|Description=On 13 April, 2022, Genesys announced that it will replace the API used to retrieve the webpage visits effective ''15 June, 2022''.{{NoteFormat|The deprecation date is now postponed to 17 August, 2022.|}}Due to the change, the ''visitCount'' variable that was available in the response earlier is replaced by the ''sessionCount'' variable.
 {{{!}} class="wikitable"

@@ Line 4: / Line 4: @@
 |Platform=GenesysCloud
 |Announced=April 13, 2022
-|RemovalStart=July 20, 2022
+|RemovalStart=August 10, 2022
-|Description=On 13 April, 2022, Genesys announced that it will replace the API used to retrieve the webpage visits effective ''15 June, 2022''.{{NoteFormat|The deprecation date is now postponed to 20 July, 2022.|}}Due to the change, the ''visitCount'' variable that was available in the response earlier is replaced by the ''sessionCount'' variable.
+|Description=On 13 April, 2022, Genesys announced that it will replace the API used to retrieve the webpage visits effective ''15 June, 2022''.{{NoteFormat|The deprecation date is now postponed to 10 August, 2022.|}}Due to the change, the ''visitCount'' variable that was available in the response earlier is replaced by the ''sessionCount'' variable.
 {{{!}} class="wikitable"