ATC/Current/SDK/initialized - Revision history

Ed.jamer@genesys.com: Text replacement - "Genesys Cloud" to "Genesys Cloud CX"

2021-11-09T21:28:24Z

Text replacement - "Genesys Cloud" to "Genesys Cloud CX"

Barbara.martin@genesys.com: Published

2021-08-10T10:37:21Z

Published

Barbara.martin@genesys.com: Published

2021-04-28T18:30:16Z

Published

Barbara.martin@genesys.com: Published

2020-12-17T16:37:35Z

Published

Barbara.martin@genesys.com: Published

2020-12-16T19:46:52Z

Published

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

2020-07-25T02:34:00Z

Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureCloud([\|])" to "|Platform=$1GenesysCloud$2"

2020-07-15T11:59:42Z

Text replacement - "\|Platforms?=([^\|]*)PureCloud([\|]*)" to "|Platform=$1GenesysCloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"

2020-07-15T11:44:03Z

Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

DannaShirley: Published

2020-06-10T10:14:04Z

Published

New page

{{Article
|Standalone=No
|DisplayName=initialized
|TocName=initialized
|Context=Learn how to use the <code>initialized</code> method to be notified when the Journey JavaScript SDK has fully initialized.
|Dimension=initialization methods
|ComingSoon=No
|Platform=PureEngage, PureConnect, PureCloud
|Prereq=
|Section={{Section
|sectionHeading=Description
|anchor=Description
|alignment=Vertical
|Media=
|image=
|structuredtext=Use the <code>initialized</code> method to be notified when the Journey JavaScript SDK has fully initialized. This may be useful in situations where tracking data from the Journey JavaScript SDK is required, but because SDK initialization takes place after the page has loaded, tracking has not yet begun.

For example, some businesses require {{#mintydocs_link:manual=AdminGuide|topic=GDPR|link text=GDPR}} consent before they begin tracking user activity. In this case, a business may present a GDPR consent dialog box to a user when the user arrives at the webpage. Until the user has agreed to allow tracking, the Journey JavaScript SDK remains in an uninitialized state, and calls to SDK methods, such as the {{Link-SomewhereInThisVersion|manual=SDK|topic=Session_methods|display text=api.session}} methods, will fail.

After the user provides their consent, the SDK may be initialized and can begin tracking visitor activity. Once initialized, callbacks registered using the initialized method will be invoked and can begin to use the Journey JavaScript SDK's other methods.
|structuredtextwide=
|FAQHeading=
|Status=No
}}{{Section
|sectionHeading=Signature
|anchor=Signature
|alignment=Vertical
|Media=
|image=
|structuredtext=<syntaxhighlight lang="javascript">
ac('initialized', <function> eventHandler);

</syntaxhighlight>
|structuredtextwide=
|FAQHeading=
|Status=No
}}{{Section
|sectionHeading=Example
|anchor=Example
|alignment=Vertical
|Media=
|image=
|structuredtext=<syntaxhighlight lang="javascript">
ac('initialized', () => {
console.log('Tracking SDK initialized');
ac('api.session.getData', (session) => {
console.log('Session data', session);
});
});
</syntaxhighlight>
|structuredtextwide=
|FAQHeading=
|Status=No
}}
}}

@@ Line 13: / Line 13: @@
 |structuredtext=Use the <code>initialized</code> method to receive notification when the Journey JavaScript SDK initializes fully. This information is useful in situations that require tracking data from the Journey JavaScript SDK, but because SDK initialization takes place after the page loads, tracking has not begun.
-For example, some businesses require {{#mintydocs_link:manual=AdminGuide|topic=GDPR|link text=GDPR}} consent before they begin tracking user activity. A business can present a GDPR consent confirmation request to a visitor when the visitor arrives at the webpage. Until the visitor agrees to allow tracking, the Journey JavaScript SDK remains in an uninitialized state, and calls to SDK methods, such as the {{Link-SomewhereInThisVersion|manual=SDK|topic=Session_methods|display text=api.session}} methods, fail.
+For example, some businesses require {{#mintydocs_link:manual=AdminGuide|topic=GDPR|link text=GDPR}} consent before they begin tracking visitor activity. A business can present a GDPR consent confirmation request to a visitor when the visitor arrives at the webpage. Until the visitor agrees to allow tracking, the Journey JavaScript SDK remains in an uninitialized state, and calls to SDK methods, such as the {{Link-SomewhereInThisVersion|manual=SDK|topic=Session_methods|display text=api.session}} methods, fail.
 After the visitor provides their consent, the SDK initializes and can begin tracking visitor activity. Once initialized, callbacks registered using the initialized method are invoked and can begin to use the Journey JavaScript SDK's other methods.

@@ Line 9: / Line 9: @@
 |Section={{Section
 |alignment=Vertical
-|structuredtext={{NoteFormat|1=This article only applies to customers using {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_chats|display text=web chat}}. If you are a Genesys Cloud customer, we encourage you to use the new {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat.|2=}}<br />
+|structuredtext={{NoteFormat|1=This article only applies to customers using {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_chats|display text=web chat}}. If you are a Genesys Cloud CX customer, we encourage you to use the new {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat.|2=}}<br />
 |Status=No
 }}{{Section

@@ Line 3: / Line 3: @@
 |DisplayName=initialized
 |TocName=initialized
-|Context=Learn how to use the  <code>initialized</code>  method to receive notification when the Journey JavaScript SDK has initialized fully.{{BarbFeatureTemp|Feature=Web messaging}}This article only applies to customers using web chat. If you are a Genesys Cloud customer, we encourage you to use the new {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat.
+|Context=Learn how to use the  <code>initialized</code>  method to receive notification when the Journey JavaScript SDK has initialized fully.
 |Dimension=initialization methods
 |ComingSoon=No
 |Platform=PureConnect, GenesysCloud, GenesysEngage-cloud
 |Section={{Section
 |sectionHeading=Description
 |anchor=Description

@@ Line 6: / Line 6: @@
 |Dimension=initialization methods
 |ComingSoon=No
-|Platform=GenesysEngage-onpremises, PureConnect, GenesysCloud
+|Platform=GenesysEngage-cloud, PureConnect, GenesysCloud
 |Prereq=
 |Section={{Section

ATC/Current/SDK/initialized - Revision history

Ed.jamer@genesys.com: Text replacement - "Genesys Cloud" to "Genesys Cloud CX"

Barbara.martin@genesys.com: Published

Barbara.martin@genesys.com: Published

Barbara.martin@genesys.com: Published

Barbara.martin@genesys.com: Published

WikiSysop: Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|]*)PureCloud([\|]*)" to "|Platform=$1GenesysCloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

DannaShirley: Published

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureCloud([\|])" to "|Platform=$1GenesysCloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"