ATC/Current/SDK/Track hash portion - Revision history

Ed.jamer@genesys.com: Text replacement - "Genesys Cloud" to "Genesys Cloud CX"

2021-11-09T21:28:04Z

Text replacement - "Genesys Cloud" to "Genesys Cloud CX"

2021-08-10T10:37:37Z

Published

2021-04-28T18:30:30Z

Published

2021-04-28T14:22:28Z

Published

2021-04-28T14:17:27Z

Published

2020-12-16T16:21:26Z

Published

2020-07-25T02:30:16Z

Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

2020-07-15T12:00:09Z

Text replacement - "\|Platforms?=([^\|]*)PureCloud([\|]*)" to "|Platform=$1GenesysCloud$2"

2020-07-15T11:43:56Z

Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

2020-01-17T13:34:40Z

@@ Line 8: / Line 8: @@
 |Section={{Section
 |alignment=Vertical
-|structuredtext={{NoteFormat|1=This article only applies to customers using {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_chats|display text=web chat}}. If you are a Genesys Cloud customer, we encourage you to use the new {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat.|2=}}<br />
+|structuredtext={{NoteFormat|1=This article only applies to customers using {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_chats|display text=web chat}}. If you are a Genesys Cloud CX customer, we encourage you to use the new {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat.|2=}}<br />
 |Status=No
 }}{{Section

@@ Line 3: / Line 3: @@
 |DisplayName=Track the #hash portion of the URL fragment
 |TocName=Track #hash in URL fragments
-|Context=Track the #hash portion of URL fragments to include relevant information in analytics.{{BarbFeatureTemp|Feature=Web messaging}}This article only applies to customers using web chat. If you are a Genesys Cloud customer, we encourage you to use the new {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat.
+|Context=Track the #hash portion of URL fragments to include relevant information in analytics.
 |ComingSoon=No
 |Platform=PureConnect, GenesysCloud, GenesysEngage-cloud
 |Section={{Section
 |sectionHeading=Track the #hash portion of the URL fragment
 |anchor=TrackHash

@@ Line 4: / Line 4: @@
 |TocName=Track #hash in URL fragments
 |Context=Track the #hash portion of URL fragments to include relevant information in analytics.{{BarbFeatureTemp|Feature=Web messaging}}This article only applies to customers using web chat. If you are a Genesys Cloud customer, we encourage you to use the new {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat.
 |ComingSoon=No
 |Platform=PureConnect, GenesysCloud, GenesysEngage-cloud

@@ Line 3: / Line 3: @@
 |DisplayName=Track the #hash portion of the URL fragment
 |TocName=Track #hash in URL fragments
-|Context=Track the #hash portion of URL fragments to include relevant information in analytics.
+|Context=Track the #hash portion of URL fragments to include relevant information in analytics.{{BarbFeatureTemp|Feature=Web messaging}}This article only applies to customers using web chat. If you are a Genesys Cloud customer, we encourage you to use the new {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat.
 |ComingSoon=No
 |Platform=PureConnect, GenesysCloud, GenesysEngage-cloud

@@ Line 14: / Line 14: @@
 To include the URL fragments in the URLs tracked:
-# Log in as an administrator.
+#Log in as an administrator.
-# Go to '''Settings > Tracking Settings'''.
+#Go to '''Global Settings > Tracking Settings'''.
-# Enable the '''Keep Page URL fragments''' setting.
+#Enable the '''Keep URL fragments''' setting.
 Before you enable this setting, beware that, pageviews are recorded on page load by default. If your website renders different content based on the URL fragment (without issuing a page reload), you can track these interactions as individual pageviews. To do so, call the <tt>ac('pageview')</tt> method each time the URL fragment changes, passing in the desired page location.

@@ Line 2: / Line 2: @@
 |Standalone=No
 |DisplayName=Track the #hash portion of the URL fragment
-|Platform=GenesysEngage-onpremises, PureConnect, GenesysCloud
+|Platform=GenesysEngage-cloud, PureConnect, GenesysCloud
 |TocName=Track #hash in URL fragments
 |Context=Track the #hash portion of URL fragments to include relevant information in analytics.