ATC/Current/SDK/Get started - Revision history

Ed.jamer@genesys.com: Text replacement - "Genesys Cloud" to "Genesys Cloud CX"

2021-11-09T21:28:10Z

Text replacement - "Genesys Cloud" to "Genesys Cloud CX"

Barbara.martin@genesys.com: Published

2021-08-10T10:35:58Z

Published

Barbara.martin@genesys.com: Published

2021-04-28T18:30:21Z

Published

Barbara.martin@genesys.com: Published

2021-04-14T12:58:20Z

Published

Barbara.martin@genesys.com: Published

2020-12-17T12:15:33Z

Published

Barbara.martin@genesys.com: Published

2020-12-16T19:51:41Z

Published

Barbara.martin@genesys.com: Published

2020-12-15T13:17:30Z

Published

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

2020-07-25T02:31:07Z

Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureCloud([\|])" to "|Platform=$1GenesysCloud$2"

2020-07-15T12:00:23Z

Text replacement - "\|Platforms?=([^\|]*)PureCloud([\|]*)" to "|Platform=$1GenesysCloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"

2020-07-15T11:44:02Z

Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

@@ Line 8: / Line 8: @@
 |Section={{Section
 |alignment=Vertical
-|structuredtext={{NoteFormat|This article only applies to customers using {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_chats|display text=web chat}}. If you are a Genesys Cloud customer, we encourage you to use the new {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat.|}}When you deploy the {{MINTYDOCSPRODUCT}} tracking snippet on your website, you initialize the Journey JavaScript SDK. You can enhance and refine the tracking snippet using the Journey JavaScript SDK.
+|structuredtext={{NoteFormat|This article only applies to customers using {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_chats|display text=web chat}}. If you are a Genesys Cloud CX customer, we encourage you to use the new {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat.|}}When you deploy the {{MINTYDOCSPRODUCT}} tracking snippet on your website, you initialize the Journey JavaScript SDK. You can enhance and refine the tracking snippet using the Journey JavaScript SDK.
 *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Tracking_snippet|display text=Copy and deploy the tracking snippet.}}

@@ Line 3: / Line 3: @@
 |DisplayName=Get started
 |TocName=Get started
-|Context=Get started using the Journey JavaScript SDK.{{BarbFeatureTemp|Feature=Web messaging}}This article only applies to customers using web chat. If you are a Genesys Cloud customer, we encourage you to use the new {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat.
+|Context=Get started using the Journey JavaScript SDK.
 |ComingSoon=No
 |Platform=PureConnect, GenesysCloud, GenesysEngage-cloud
 |Section={{Section
 |alignment=Vertical
-|structuredtext=When you deploy the {{MINTYDOCSPRODUCT}} tracking snippet on your website, you initialize the Journey JavaScript SDK. You can enhance and refine the tracking snippet using the Journey JavaScript SDK.
+|structuredtext={{NoteFormat|This article only applies to customers using {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_chats|display text=web chat}}. If you are a Genesys Cloud customer, we encourage you to use the new {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat.|}}When you deploy the {{MINTYDOCSPRODUCT}} tracking snippet on your website, you initialize the Journey JavaScript SDK. You can enhance and refine the tracking snippet using the Journey JavaScript SDK.
 *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Tracking_snippet|display text=Copy and deploy the tracking snippet.}}

@@ Line 3: / Line 3: @@
 |DisplayName=Get started
 |TocName=Get started
-|Context=Get started using the Journey JavaScript SDK.
+|Context=Get started using the Journey JavaScript SDK.{{BarbFeatureTemp|Feature=Web messaging}}This article only applies to customers using web chat. If you are a Genesys Cloud customer, we encourage you to use the new {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat.
 |ComingSoon=No
 |Platform=PureConnect, GenesysCloud, GenesysEngage-cloud
 |Section={{Section
 |alignment=Vertical
 |structuredtext=When you deploy the {{MINTYDOCSPRODUCT}} tracking snippet on your website, you initialize the Journey JavaScript SDK. You can enhance and refine the tracking snippet using the Journey JavaScript SDK.

@@ Line 10: / Line 10: @@
 |anchor=WebMessaging
 |alignment=Vertical
-|structuredtext={{BarbFeatureTemp|Feature=Web messaging}}Most of the articles in this guide only apply to customers using web chat. If you are a Genesys Cloud customer, we encourage you to use the new {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat. To use web messaging, you configure tracking through the [https://developer.mypurecloud.com/api/webmessaging/messengersdk/ Messenger JavaScript SDK] instead of deploying a tracking snippet. Therefore, most of the content in this guide is not applicable to web messaging.
+|structuredtext={{BarbFeatureTemp|Feature=Web messaging}}Most of the articles in this guide only apply to customers using web chat. If you are a Genesys Cloud customer, we encourage you to use the new {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat. To use web messaging, you configure tracking through the [https://developer.genesys.cloud/api/digital/webmessaging/messengersdk/ Messenger JavaScript SDK] instead of deploying a tracking snippet. Therefore, most of the content in this guide is not applicable to web messaging.
 |Status=No
 }}{{Section

@@ Line 14: / Line 14: @@
 }}{{Section
 |alignment=Vertical
-|structuredtext=When you deploy the {{MINTYDOCSPRODUCT}} tracking snippet on your website, you initialize the Journey JavaScript SDK. You can enhance and refine the tracking snippet using the Journey JavaScript SDK:
+|structuredtext=When you deploy the {{MINTYDOCSPRODUCT}} tracking snippet on your website, you initialize the Journey JavaScript SDK. You can enhance and refine the tracking snippet using the Journey JavaScript SDK.
 *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Tracking_snippet|display text=Copy and deploy the tracking snippet.}}

ATC/Current/SDK/Get started - Revision history

Ed.jamer@genesys.com: Text replacement - "Genesys Cloud" to "Genesys Cloud CX"

Barbara.martin@genesys.com: Published

Barbara.martin@genesys.com: Published

Barbara.martin@genesys.com: Published

Barbara.martin@genesys.com: Published

Barbara.martin@genesys.com: Published

Barbara.martin@genesys.com: Published

WikiSysop: Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|]*)PureCloud([\|]*)" to "|Platform=$1GenesysCloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureCloud([\|])" to "|Platform=$1GenesysCloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"