ATC/Current/SDK/Display icons in the Journey gadget - Revision history

Ed.jamer@genesys.com: Text replacement - "Genesys Cloud" to "Genesys Cloud CX"

2021-11-09T21:28:11Z

Text replacement - "Genesys Cloud" to "Genesys Cloud CX"

Barbara.martin@genesys.com: Published

2021-08-10T10:35:30Z

Published

Barbara.martin@genesys.com: Published

2021-04-28T18:30:21Z

Published

Barbara.martin@genesys.com: Published

2020-12-17T15:15:11Z

Published

Barbara.martin@genesys.com: Published

2020-12-16T19:36:49Z

Published

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

2020-07-25T02:33:01Z

Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureCloud([\|])" to "|Platform=$1GenesysCloud$2"

2020-07-15T11:59:45Z

Text replacement - "\|Platforms?=([^\|]*)PureCloud([\|]*)" to "|Platform=$1GenesysCloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"

2020-07-15T11:44:38Z

Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

DannaShirley: Published

2020-06-10T10:14:49Z

Published

DannaShirley: Published

2020-02-26T13:06:52Z

Published

@@ Line 9: / Line 9: @@
 |Section={{Section
 |alignment=Vertical
-|structuredtext={{NoteFormat|1=This article only applies to customers using {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_chats|display text=web chat}}. If you are a Genesys Cloud customer, we encourage you to use the new {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat.|2=}}<br />
+|structuredtext={{NoteFormat|1=This article only applies to customers using {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_chats|display text=web chat}}. If you are a Genesys Cloud CX customer, we encourage you to use the new {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat.|2=}}<br />
 |Status=No
 }}{{Section

@@ Line 3: / Line 3: @@
 |DisplayName=Display icons in the Journey gadget
 |TocName=Display icons in the Journey gadget
-|Context=Learn how to use the SDK to display icons for tracked visitor behavior on the Journey map.{{BarbFeatureTemp|Feature=Web messaging}}This article only applies to customers using web chat. If you are a Genesys Cloud customer, we encourage you to use the new {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat.
+|Context=Learn how to use the SDK to display icons for tracked visitor behavior on the Journey map.
 |Dimension=DevTracking
 |ComingSoon=No
 |Platform=PureConnect, GenesysCloud, GenesysEngage-cloud
 |Section={{Section
 |sectionHeading=About the icons
 |anchor=About icons

@@ Line 3: / Line 3: @@
 |DisplayName=Display icons in the Journey gadget
 |TocName=Display icons in the Journey gadget
-|Context=Learn how to use the SDK to display icons for tracked visitor behavior on the Journey map.
+|Context=Learn how to use the SDK to display icons for tracked visitor behavior on the Journey map.{{BarbFeatureTemp|Feature=Web messaging}}This article only applies to customers using web chat. If you are a Genesys Cloud customer, we encourage you to use the new {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat.
 |Dimension=DevTracking
 |ComingSoon=No

@@ Line 3: / Line 3: @@
 |DisplayName=Display icons in the Journey gadget
 |TocName=Display icons in the Journey gadget
-|Context=Learn how to use the SDK to display icons for tracked user behavior on the Journey map.
+|Context=Learn how to use the SDK to display icons for tracked visitor behavior on the Journey map.
 |Dimension=DevTracking
 |ComingSoon=No
@@ Line 13: / Line 13: @@
 |Media=Image
 |image=IconColors.png
-|structuredtext=Use the <code>{{Link-SomewhereInThisVersion|manual=SDK|topic=Record|display text=ac('record')}}</code> method to display a {{MINTYDOCSPRODUCT}} icon on the {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Customer_journey_map}} when a user completes a tracked behavior.
+|structuredtext=Use the <code>{{Link-SomewhereInThisVersion|manual=SDK|topic=Record|display text=ac('record')}}</code> method to display a {{MINTYDOCSPRODUCT}} icon on the {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Customer_journey_map}} when a visitor completes a tracked behavior.
 ===Available icons===
@@ Line 27: / Line 27: @@
 |structuredtext=[[File:ShoppingCartEx.png]]
-This code example shows how to use <code>{{Link-SomewhereInThisVersion|manual=SDK|topic=Record|display text=ac('record')}}</code> to display the {{Link-SomewhereInThisVersion|manual=SDK|topic=Display_icons_in_the_Journey_gadget|anchor=PurchaseIcons|display text=Product added}} icon in the {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Customer_journey_map}} when a user adds a t-shirt to their shopping cart.<source lang="javascript">
+This code example shows how to use <code>{{Link-SomewhereInThisVersion|manual=SDK|topic=Record|display text=ac('record')}}</code> to display the {{Link-SomewhereInThisVersion|manual=SDK|topic=Display_icons_in_the_Journey_gadget|anchor=PurchaseIcons|display text=Product added}} icon in the {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Customer_journey_map}} when a visitor adds a t-shirt to their shopping cart.<source lang="javascript">
 ac('record', 'product_added', [optionalExtraDataObject]
 ac('record', 'product_added', { name: 't-shirt', id: 'hkds9d8j', price: '$45.45' });

@@ Line 3: / Line 3: @@
 |DisplayName=Display icons in the Journey gadget
 |TocName=Display icons in the Journey gadget
-|Context=Learn how to use the SDK to display icons for tracked user behavior on the Journey map .
+|Context=Learn how to use the SDK to display icons for tracked user behavior on the Journey map.
 |Dimension=DevTracking
 |ComingSoon=No
-|Platform=GenesysEngage-cloud, PureConnect, GenesysCloud
+|Platform=PureConnect, GenesysCloud, GenesysEngage-cloud
 |Section={{Section
 |sectionHeading=About the icons
@@ Line 14: / Line 13: @@
 |Media=Image
 |image=IconColors.png
-|structuredtext=Use the <code>{{Link-SomewhereInThisVersion|manual=SDK|topic=Record|display text=ac('record')}}</code> method to display an {{MINTYDOCSPRODUCT}} icon on the {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Customer_journey_map}} when a user completes a tracked behavior:
+|structuredtext=Use the <code>{{Link-SomewhereInThisVersion|manual=SDK|topic=Record|display text=ac('record')}}</code> method to display a {{MINTYDOCSPRODUCT}} icon on the {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Customer_journey_map}} when a user completes a tracked behavior.
 ===Available icons===
@@ Line 21: / Line 20: @@
 *{{Link-SomewhereInThisVersion|manual=SDK|topic=Display_icons_in_the_Journey_gadget|anchor=FormIcons|display text=Form-related icons}}
 *{{Link-SomewhereInThisVersion|manual=SDK|topic=Display_icons_in_the_Journey_gadget|anchor=JourneyIcons|display text=Journey-related icons}}
 |Status=No
 }}{{Section
@@ Line 28: / Line 25: @@
 |anchor=IconExampleCode
 |alignment=Vertical
 |structuredtext=[[File:ShoppingCartEx.png]]
@@ Line 36: / Line 31: @@
 ac('record', 'product_added', { name: 't-shirt', id: 'hkds9d8j', price: '$45.45' });
 </source>
 |Status=No
 }}{{Section
@@ Line 43: / Line 36: @@
 |anchor=PurchaseIcons
 |alignment=Vertical
 |structuredtext=<br />
 {{{!}} class="wikitable"
@@ Line 54: / Line 45: @@
 {{!}}[[File:Product added to cart.png{{!}}left{{!}}frameless{{!}}50x50px]]
 {{!}}Product added to cart
-{{!}}The user added a product to their shopping cart.
+{{!}}Visitor added a product to their shopping cart.
 {{!}}"product_added"
 {{!}}-
 {{!}}[[File:Product removed from cart.png{{!}}left{{!}}frameless{{!}}50x50px]]
 {{!}}Product removed from cart
-{{!}}The user removed a product from their shopping cart.
+{{!}}Visitor removed a product from their shopping cart.
 {{!}}"product_removed"
 {{!}}-
 {{!}}[[File:Checkout successful.png{{!}}frameless{{!}}50x50px]]
 {{!}}Checkout complete
-{{!}}The user completed the purchase of the items in their shopping cart.
+{{!}}Visitor completed the purchase of the items in their shopping cart.
 {{!}}"product_purchased"
 {{!}}}
 |Status=No
 }}{{Section
@@ Line 74: / Line 63: @@
 |anchor=FormIcons
 |alignment=Vertical
-|Media=
+|structuredtext={{NoteFormat|You can display the icons in this section using <code>{{Link-SomewhereInThisVersion|manual=SDK|topic=Record|display text=ac('record')}} </code>or auto form tracking.|}}
 {{{!}} class="wikitable"
 !Icon
@@ Line 85: / Line 72: @@
 {{!}}[[File:Form submitted.png{{!}}frameless{{!}}50x50px]]
 {{!}}Form submitted
-{{!}}The user submitted a form.
+{{!}}Visitor submitted a form.
 {{!}}"form_submitted"
 {{!}}-
 {{!}}[[File:Form abandoned.png{{!}}frameless{{!}}50x50px]]
 {{!}}Form abandoned
-{{!}}The user navigated away from a form before completing it.
+{{!}}Visitor navigated away from a form before completing it.
 {{!}}"form_abandoned"
 {{!}}}
 |Status=No
 }}{{Section
@@ Line 100: / Line 85: @@
 |anchor=MiscIcons
 |alignment=Vertical
 |structuredtext=<br />
 {{{!}} class="wikitable"
@@ Line 111: / Line 94: @@
 {{!}}[[File:Search.png{{!}}left{{!}}frameless{{!}}50x50px]]
 {{!}}Searched
-{{!}}The user searched for the string shown in the tooltip.
+{{!}}Visitor searched for the string shown in the tooltip.
 {{!}}"search_performed"
 {{!}}}
 |Status=No
 }}
 }}

@@ Line 6: / Line 6: @@
 |Dimension=DevTracking
 |ComingSoon=No
-|Platform=GenesysEngage-onpremises, PureConnect, PureCloud
+|Platform=GenesysEngage-onpremises, PureConnect, GenesysCloud
 |Prereq=
 |Section={{Section

ATC/Current/SDK/Display icons in the Journey gadget - Revision history

Ed.jamer@genesys.com: Text replacement - "Genesys Cloud" to "Genesys Cloud CX"

Barbara.martin@genesys.com: Published

Barbara.martin@genesys.com: Published

Barbara.martin@genesys.com: Published

Barbara.martin@genesys.com: Published

WikiSysop: Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|]*)PureCloud([\|]*)" to "|Platform=$1GenesysCloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

DannaShirley: Published

DannaShirley: Published

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureCloud([\|])" to "|Platform=$1GenesysCloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"