ATC/Current/Event/About event tracking - Revision history

Ed.jamer@genesys.com: Text replacement - "Genesys Cloud" to "Genesys Cloud CX"

2021-11-09T21:27:49Z

Text replacement - "Genesys Cloud" to "Genesys Cloud CX"

Barbara.martin@genesys.com: Published

2021-07-13T17:35:16Z

Published

Barbara.martin@genesys.com: Published

2021-06-17T09:29:13Z

Published

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

2020-07-25T02:31:39Z

Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureCloud([\|])" to "|Platform=$1GenesysCloud$2"

2020-07-15T12:00:53Z

Text replacement - "\|Platforms?=([^\|]*)PureCloud([\|]*)" to "|Platform=$1GenesysCloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"

2020-07-15T11:44:19Z

Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

DannaShirley: Published

2020-03-25T18:51:21Z

Published

DannaShirley: Published

2019-11-05T21:51:53Z

Published

New page

{{TaskSummary
|DisplayName=About event tracking
|TocName=About event tracking
|Platform=PureEngage, PureConnect, PureCloud
|ComingSoon=No
|Context=Use your preferred tag manager to deploy the {{MINTYDOCSPRODUCT}} tracking snippet and customize its tracking behavior.
|TSSection={{TSSection
|sectionheading=Examples and scenarios
|description=View examples of the types of event tags you can use to refine how {{MINTYDOCSPRODUCT}} tracks user activities. Review the scenario to understand the complete process of building custom tags, deploying them on your website, and then using them with {{MINTYDOCSPRODUCT}} segments.
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=Event|topic=Examples_of_events|display text=Examples of event tags}}
*{{Link-SomewhereInThisVersion|manual=Event|topic=Scroll_to_bottom}}
*{{Link-SomewhereInThisVersion|manual=Event|topic=6_Secs}}
*{{Link-SomewhereInThisVersion|manual=Event|topic=Wait_too_long}}
}}{{TSSection
|sectionheading=Google Tag Manager
|description=You can use Google Tag Manager's pre-built tags, triggers, and variables, to track events that are specific to your webpage and business needs.
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=Event|topic=Google_Tag_Manager}}
*{{Link-SomewhereInThisVersion|manual=Event|topic=Google_Tag_Manager|anchor=Triggers|display text=Triggers}}
*{{Link-SomewhereInThisVersion|manual=Event|topic=Google_Tag_Manager|anchor=Tags|display text=Tags}}
*{{Link-SomewhereInThisVersion|manual=Event|topic=Google_Tag_Manager|anchor=SuppressTriggeringTag|display text=Suppress triggering}}
*{{Link-SomewhereInThisVersion|manual=Event|topic=Google_Tag_Manager|anchor=Debugging|display text=Debug}}
*[https://support.google.com/tagmanager#topic=3441530 Google's Tag Manager Help]
}}{{TSSection
|sectionheading=Adobe Launch
|description=You can use Adobe Launch's pre-built extensions, rules, actions, events, and conditions, to track events that are specific to your webpage and business needs.
|relatedarticles=* {{Link-SomewhereInThisVersion|manual=Event|topic=Adobe_Launch}}
* {{Link-SomewhereInThisVersion|manual=Event|topic=Adobe_Launch|anchor=Extensions|display text=Extensions}}
*{{Link-SomewhereInThisVersion|manual=Event|topic=Adobe_Launch|anchor=ALRule6Secs|display text=Rule example}}
*{{Link-SomewhereInThisVersion|manual=Event|topic=Adobe_Launch|anchor=Debugging|display text=Debug}}
*[https://docs.adobe.com/content/help/en/launch/using/overview.html Adobe's Launch User Guide]
}}
}}

@@ Line 32: / Line 32: @@
 |sectionheading=Tag library
 |description=Use prebuilt tags to streamline your implementation.
-|relatedarticles=*{{Link-SomewhereInThisVersion|manual=Event|topic=Messaging-related_tags}} (for Genesys Cloud customers using web messaging)
+|relatedarticles=*{{Link-SomewhereInThisVersion|manual=Event|topic=Messaging-related_tags}} (for Genesys Cloud CX customers using web messaging)
 *{{Link-SomewhereInThisVersion|manual=Event|topic=Chat-related_tags}} (for customers using web chat)
 *{{Link-SomewhereInThisVersion|manual=Event|topic=Event_click-related_tags}}

@@ Line 4: / Line 4: @@
 |Platform=PureConnect, GenesysCloud
 |ComingSoon=No
-|Context=Use your preferred tag manager to deploy {{MINTYDOCSPRODUCT}} tracking on your website and customize tracking behavior.{{BarbFeatureTemp|Feature=Web messaging}}If you are a Genesys Cloud customer, we encourage you to use the new {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat.
+|Context=Use your preferred tag manager to deploy {{MINTYDOCSPRODUCT}} tracking on your website and customize tracking behavior.
 |TSSection={{TSSection
 |sectionheading=Examples and scenarios

@@ Line 2: / Line 2: @@
 |DisplayName=About event tracking with tag managers
 |TocName=About event tracking with tag managers
-|Platform=GenesysEngage-cloud, PureConnect, GenesysCloud
+|Platform=PureConnect, GenesysCloud
 |ComingSoon=No
-|Context=Use your preferred tag manager to deploy the {{MINTYDOCSPRODUCT}} tracking snippet and customize its tracking behavior.
+|Context=Use your preferred tag manager to deploy {{MINTYDOCSPRODUCT}} tracking on your website and customize tracking behavior.{{BarbFeatureTemp|Feature=Web messaging}}If you are a Genesys Cloud customer, we encourage you to use the new {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat.
 |TSSection={{TSSection
 |sectionheading=Examples and scenarios
@@ Line 32: / Line 32: @@
 |sectionheading=Tag library
 |description=Use prebuilt tags to streamline your implementation.
-|relatedarticles=<br />
+|relatedarticles=*{{Link-SomewhereInThisVersion|manual=Event|topic=Messaging-related_tags}} (for Genesys Cloud customers using web messaging)
+*{{Link-SomewhereInThisVersion|manual=Event|topic=Chat-related_tags}} (for customers using web chat)
-* {{Link-SomewhereInThisVersion|manual=Event|topic=Chat-related_tags}}
+*{{Link-SomewhereInThisVersion|manual=Event|topic=Event_click-related_tags}}
-* {{Link-SomewhereInThisVersion|manual=Event|topic=Event_click-related_tags}}
+*{{Link-SomewhereInThisVersion|manual=Event|topic=Page-related_tags}}
-* {{Link-SomewhereInThisVersion|manual=Event|topic=Page-related_tags}}
+*{{Link-SomewhereInThisVersion|manual=Event|topic=Product-related_tags}}
 }}
 }}

@@ Line 2: / Line 2: @@
 |DisplayName=About event tracking with tag managers
 |TocName=About event tracking with tag managers
-|Platform=GenesysEngage-onpremises, PureConnect, GenesysCloud
+|Platform=GenesysEngage-cloud, PureConnect, GenesysCloud
 |ComingSoon=No
 |Context=Use your preferred tag manager to deploy the {{MINTYDOCSPRODUCT}} tracking snippet and customize its tracking behavior.

@@ Line 2: / Line 2: @@
 |DisplayName=About event tracking with tag managers
 |TocName=About event tracking with tag managers
-|Platform=GenesysEngage-onpremises, PureConnect, PureCloud
+|Platform=GenesysEngage-onpremises, PureConnect, GenesysCloud
 |ComingSoon=No
 |Context=Use your preferred tag manager to deploy the {{MINTYDOCSPRODUCT}} tracking snippet and customize its tracking behavior.

@@ Line 1: / Line 1: @@
 {{TaskSummary
-|DisplayName=About event tracking
+|DisplayName=About event tracking with tag managers
-|TocName=About event tracking
+|TocName=About event tracking with tag managers
 |Platform=PureEngage, PureConnect, PureCloud
 |ComingSoon=No
@@ Line 24: / Line 24: @@
 |sectionheading=Adobe Launch
 |description=You can use Adobe Launch's pre-built extensions, rules, actions, events, and conditions, to track events that are specific to your webpage and business needs.
-|relatedarticles=* {{Link-SomewhereInThisVersion|manual=Event|topic=Adobe_Launch}}
+|relatedarticles=*{{Link-SomewhereInThisVersion|manual=Event|topic=Adobe_Launch}}
-* {{Link-SomewhereInThisVersion|manual=Event|topic=Adobe_Launch|anchor=Extensions|display text=Extensions}}
+*{{Link-SomewhereInThisVersion|manual=Event|topic=Adobe_Launch|anchor=Extensions|display text=Extensions}}
 *{{Link-SomewhereInThisVersion|manual=Event|topic=Adobe_Launch|anchor=ALRule6Secs|display text=Rule example}}
 *{{Link-SomewhereInThisVersion|manual=Event|topic=Adobe_Launch|anchor=Debugging|display text=Debug}}
 *[https://docs.adobe.com/content/help/en/launch/using/overview.html Adobe's Launch User Guide]
 }}
 }}

ATC/Current/Event/About event tracking - Revision history

Ed.jamer@genesys.com: Text replacement - "Genesys Cloud" to "Genesys Cloud CX"

Barbara.martin@genesys.com: Published

Barbara.martin@genesys.com: Published

WikiSysop: Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|]*)PureCloud([\|]*)" to "|Platform=$1GenesysCloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

DannaShirley: Published

DannaShirley: Published

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureCloud([\|])" to "|Platform=$1GenesysCloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"