ATC/Current/Event/6 Secs - Revision history

Ed.jamer@genesys.com: Text replacement - "Genesys Cloud" to "Genesys Cloud CX"

2021-11-09T21:27:38Z

Text replacement - "Genesys Cloud" to "Genesys Cloud CX"

Gayathri.jaishankar@genesys.com: Published

2021-08-10T12:54:29Z

Published

Barbara.martin@genesys.com: Published

2021-08-04T12:26:57Z

Published

Barbara.martin@genesys.com: Published

2021-07-13T17:39:14Z

Published

Barbara.martin@genesys.com: Published

2021-06-17T09:29:09Z

Published

Barbara.martin@genesys.com: Published

2021-05-07T13:07:01Z

Published

Barbara.martin@genesys.com: Published

2021-04-14T15:11:52Z

Published

Barbara.martin@genesys.com: Published

2020-12-17T14:37:04Z

Published

Barbara.martin@genesys.com: Published

2020-12-17T14:18:10Z

Published

Barbara.martin@genesys.com: Published

2020-11-20T14:50:33Z

Published

@@ Line 28: / Line 28: @@
 |Media=Video
 |image=366730311
-|structuredtext=This video only applies to customers using the {{Link-SomewhereInThisVersion|manual=Event|topic=Google_Tag_Manager|anchor=AboutSnippets|display text=Predictive Engagement tracking snippet}}. If you are a Genesys Cloud customer using {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}}, you must use the {{Link-SomewhereInThisVersion|manual=Event|topic=Google_Tag_Manager|anchor=AboutSnippets|display text=Messenger snippet}}.
+|structuredtext=This video only applies to customers using the {{Link-SomewhereInThisVersion|manual=Event|topic=Google_Tag_Manager|anchor=AboutSnippets|display text=Predictive Engagement tracking snippet}}. If you are a Genesys Cloud CX customer using {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}}, you must use the {{Link-SomewhereInThisVersion|manual=Event|topic=Google_Tag_Manager|anchor=AboutSnippets|display text=Messenger snippet}}.
 |Status=No
 }}{{Section
@@ Line 53: / Line 53: @@
 ===Messenger snippet===
-If you are a Genesys Cloud customer and you deployed the {{Link-SomewhereInThisVersion|manual=Event|topic=Google_Tag_Manager|anchor=AboutSnippets|display text=Messenger snippet}}, use the following example to create a '''timeOnPage6Secs''' event tag.
+If you are a Genesys Cloud CX customer and you deployed the {{Link-SomewhereInThisVersion|manual=Event|topic=Google_Tag_Manager|anchor=AboutSnippets|display text=Messenger snippet}}, use the following example to create a '''timeOnPage6Secs''' event tag.
 <source lang="JavaScript">

@@ Line 28: / Line 28: @@
 |Media=Video
 |image=366730311
-|structuredtext={{BarbFeatureTemp|Feature=Web messaging}}This video only applies to customers using the {{Link-SomewhereInThisVersion|manual=Event|topic=Google_Tag_Manager|anchor=AboutSnippets|display text=Predictive Engagement tracking snippet}}. If you are a Genesys Cloud customer using {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}}, you must use the {{Link-SomewhereInThisVersion|manual=Event|topic=Google_Tag_Manager|anchor=AboutSnippets|display text=Messenger snippet}}.
+|structuredtext=This video only applies to customers using the {{Link-SomewhereInThisVersion|manual=Event|topic=Google_Tag_Manager|anchor=AboutSnippets|display text=Predictive Engagement tracking snippet}}. If you are a Genesys Cloud customer using {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}}, you must use the {{Link-SomewhereInThisVersion|manual=Event|topic=Google_Tag_Manager|anchor=AboutSnippets|display text=Messenger snippet}}.
 |Status=No
 }}{{Section
@@ Line 53: / Line 53: @@
 ===Messenger snippet===
-{{BarbFeatureTemp|Feature=Web messaging}}If you are a Genesys Cloud customer and you deployed the {{Link-SomewhereInThisVersion|manual=Event|topic=Google_Tag_Manager|anchor=AboutSnippets|display text=Messenger snippet}}, use the following example to create a '''timeOnPage6Secs''' event tag.
+If you are a Genesys Cloud customer and you deployed the {{Link-SomewhereInThisVersion|manual=Event|topic=Google_Tag_Manager|anchor=AboutSnippets|display text=Messenger snippet}}, use the following example to create a '''timeOnPage6Secs''' event tag.
 <source lang="JavaScript">

@@ Line 4: / Line 4: @@
 |TocName=Scenario: 6-second timer
 |Context=Create a custom event tag and a corresponding segment in {{MINTYDOCSPRODUCT}}, and see visitors assigned to that segment in Live Now.
 |Dimension=Segments
 |ComingSoon=No
@@ Line 30: / Line 28: @@
 |Media=Video
 |image=366730311
-|structuredtext=This video only applies to customers using the {{Link-SomewhereInThisVersion|manual=Event|topic=Google_Tag_Manager|anchor=AboutSnippets|display text=Predictive Engagement tracking snippet}}. If you are a Genesys Cloud customer using web messaging, you must use the {{Link-SomewhereInThisVersion|manual=Event|topic=Google_Tag_Manager|anchor=AboutSnippets|display text=Messenger snippet}}.
+|structuredtext={{BarbFeatureTemp|Feature=Web messaging}}This video only applies to customers using the {{Link-SomewhereInThisVersion|manual=Event|topic=Google_Tag_Manager|anchor=AboutSnippets|display text=Predictive Engagement tracking snippet}}. If you are a Genesys Cloud customer using {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}}, you must use the {{Link-SomewhereInThisVersion|manual=Event|topic=Google_Tag_Manager|anchor=AboutSnippets|display text=Messenger snippet}}.
 |Status=No
 }}{{Section
@@ Line 55: / Line 53: @@
 ===Messenger snippet===
-If you are a Genesys Cloud customer and you deployed the {{Link-SomewhereInThisVersion|manual=Event|topic=Google_Tag_Manager|anchor=AboutSnippets|display text=Messenger snippet}}, use the following example to create a '''timeOnPage6Secs''' event tag.
+{{BarbFeatureTemp|Feature=Web messaging}}If you are a Genesys Cloud customer and you deployed the {{Link-SomewhereInThisVersion|manual=Event|topic=Google_Tag_Manager|anchor=AboutSnippets|display text=Messenger snippet}}, use the following example to create a '''timeOnPage6Secs''' event tag.
 <source lang="JavaScript">

@@ Line 4: / Line 4: @@
 |TocName=Scenario: 6-second timer
 |Context=Create a custom event tag and a corresponding segment in {{MINTYDOCSPRODUCT}}, and see visitors assigned to that segment in Live Now.
 |Dimension=Segments
 |ComingSoon=No

@@ Line 3: / Line 3: @@
 |DisplayName=Scenario: Segment visitors who wait 6 seconds
 |TocName=Scenario: 6-second timer
-|Context=Create a custom event tag and a corresponding segment in {{MINTYDOCSPRODUCT}}, and see visitors assigned to that segment in Live Now.{{BarbFeatureTemp|Feature=Web messaging}}This article only applies to customers using web chat. If you are a Genesys Cloud customer, we encourage you to use the new {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat.
+|Context=Create a custom event tag and a corresponding segment in {{MINTYDOCSPRODUCT}}, and see visitors assigned to that segment in Live Now.
 |Dimension=Segments
 |ComingSoon=No
 |Platform=PureConnect, GenesysCloud, GenesysEngage-cloud
 |Section={{Section
 |sectionHeading=Video: Create a segment of visitors who wait 6 seconds
 |anchor=VideoEventTags6SecsSegments
@@ Line 13: / Line 28: @@
 |Media=Video
 |image=366730311
-|structuredtext=To create a segment of visitors who wait 6 seconds on a page:
+|structuredtext=This video only applies to customers using the {{Link-SomewhereInThisVersion|manual=Event|topic=Google_Tag_Manager|anchor=AboutSnippets|display text=Predictive Engagement tracking snippet}}. If you are a Genesys Cloud customer using web messaging, you must use the {{Link-SomewhereInThisVersion|manual=Event|topic=Google_Tag_Manager|anchor=AboutSnippets|display text=Messenger snippet}}.
 |Status=No
 }}{{Section
@@ Line 24: / Line 34: @@
 |anchor=6SecsEventTag
 |alignment=Vertical
-|structuredtext=In your preferred code editor, develop and validate a '''timerOnPage6Secs''' event tag. For more information, see {{Link-SomewhereInThisVersion|manual=Event|topic=Adobe_Launch|anchor=ALRule6Secs|display text=Adobe Launch instructions.}}
+|structuredtext=In your preferred code editor, develop and validate a '''timeOnPage6Secs''' event tag. For more information, see {{Link-SomewhereInThisVersion|manual=Event|topic=Adobe_Launch|anchor=ALRule6Secs|display text=Adobe Launch instructions.}}
 <source lang="JavaScript">
@@ Line 35: / Line 48: @@
 *<tt>{{Link-SomewhereInThisVersion|manual=SDK|topic=Record|display text=ac('record')}}</tt> is the function name
-*<tt>timerOnPage6Secs</tt> is your event tag
+*<tt>timeOnPage6Secs</tt> is your event tag
 For more information about the available Journey JavaScript methods you can use to create event tags, see the {{Link-SomewhereInThisVersion|manual=SDK}}.
 |Status=No
 }}{{Section
@@ Line 46: / Line 73: @@
 *{{Link-SomewhereInThisVersion|manual=Event|topic=Adobe_Launch|anchor=ALRule6Secs|display text=Adobe Launch}}
-*{{Link-SomewhereInThisVersion|manual=Event|topic=Google_Tag_Manager|anchor=Tags|display text=Google Tag Manager}}
+*{{Link-SomewhereInThisVersion|manual=Event|topic=Google_Tag_Manager|anchor=Tags|display text=Google Tag Manager}} ({{Link-SomewhereInThisVersion|manual=Event|topic=Google_Tag_Manager|anchor=AboutSnippets|display text=Predictive Engagement tracking snippet}} deployments only)
 {{NoteFormat|The JavaScript code that you define for an event tag runs every time a visitor is on a page that matches the run condition defined for the tag (either the specific page URL or the presence of an HTML element).|}}
 |Status=No
@@ Line 58: / Line 85: @@
 #In the '''Attribute''' box, select '''Event name'''.
 #In the '''Operator''' box, select '''equals'''.
-#In the '''Value''' box, type the name for your tag as you defined it in your <tt>{{Link-SomewhereInThisVersion|manual=SDK|topic=Record|display text=ac('record')}}</tt> call.<br />
+#In the '''Value''' box, type the name for your tag as you defined it in your <tt>{{Link-SomewhereInThisVersion|manual=SDK|topic=Record|display text=ac('record')}}</tt> or <tt>[https://developer.genesys.cloud/api/digital/webmessaging/messengersdk/SDKCommandsEvents#journey-record Journey.record]</tt> call.<br />{{NoteFormat| You must create a visitor journey attribute of the '''Event name''' type. Do not use the '''Custom attribute''' type.}}
 |Status=No
 }}{{Section

@@ Line 3: / Line 3: @@
 |DisplayName=Scenario: Segment visitors who wait 6 seconds
 |TocName=Scenario: 6-second timer
-|Context=Create a custom event tag and a corresponding segment in {{MINTYDOCSPRODUCT}}, and see visitors assigned to that segment in LiveNow.
+|Context=Create a custom event tag and a corresponding segment in {{MINTYDOCSPRODUCT}}, and see visitors assigned to that segment in Live Now.{{BarbFeatureTemp|Feature=Web messaging}}This article only applies to customers using web chat. If you are a Genesys Cloud customer, we encourage you to use the new {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat.
 |Dimension=Segments
 |ComingSoon=No
@@ Line 18: / Line 18: @@
 #{{Link-SomewhereInThisVersion|manual=Event|topic=6_Secs|anchor=6SecsDeploy|display text=Deploy the event tag}} with your preferred tag manager.
 #{{Link-SomewhereInThisVersion|manual=Event|topic=6_Secs|anchor=6SecsSegment|display text=Create a TimeonPage6Secs segment}} that uses the event tag.
-#{{Link-SomewhereInThisVersion|manual=Event|topic=6_Secs|anchor=6SecsTest|display text=Test your solution}} in LiveNow.
+#{{Link-SomewhereInThisVersion|manual=Event|topic=6_Secs|anchor=6SecsTest|display text=Test your solution}} in Live Now.
 |Status=No
 }}{{Section
@@ Line 62: / Line 62: @@
 |Status=No
 }}{{Section
-|sectionHeading=Test your solution in LiveNow
+|sectionHeading=Test your solution in Live Now
 |anchor=6SecsTest
 |alignment=Horizontal

@@ Line 1: / Line 1: @@
 {{Article
 |Standalone=No
-|DisplayName=Scenario: Segment users who wait 6 seconds
+|DisplayName=Scenario: Segment visitors who wait 6 seconds
 |TocName=Scenario: 6-second timer
 |Context=Create a custom event tag and a corresponding segment in {{MINTYDOCSPRODUCT}}, and see visitors assigned to that segment in LiveNow.