ATC/Current/AgentGuide/Visitor information - Revision history

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

2020-07-25T02:34:17Z

Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureCloud([\|])" to "|Platform=$1GenesysCloud$2"

2020-07-15T12:00:24Z

Text replacement - "\|Platforms?=([^\|]*)PureCloud([\|]*)" to "|Platform=$1GenesysCloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"

2020-07-15T11:44:16Z

Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

WikiSysop at 13:30, January 17, 2020

2020-01-17T13:30:56Z

WikiSysop: Text replacement - "|Type=Structured" to "|Type=Structured |gif=No"

2019-01-31T16:25:35Z

Text replacement - "|Type=Structured" to "|Type=Structured |gif=No"

DannaShirley: Published

2018-12-05T14:39:55Z

Published

Bgrenon: 1 revision imported

2018-11-07T15:27:05Z

1 revision imported

Bgrenon at 14:09, October 9, 2018

2018-10-09T14:09:07Z

New page

{{Article
|DisplayName=About the Altocloud gadgets
|Platform=PureEngage, PureConnect, PureCloud
|TocName=About the Altocloud gadgets
|Context=Use Altocloud's gadgets to explore information about a visitor.
|Section={{Section
|sectionHeading=About the Altocloud gadgets
|anchor=AboutGadgets
|Type=Unstructured
|freetext=Altocloud data appears in a set of gadgets. Each gadget shows a specific type of data. The gadgets are:
* [[#Visitor details|Visitor details]]
* [[#Visit details|Visit details]]
* [[#Customer journey|Customer journey]]
* [[#Matched segments|Matched segments]]
* [[#Additional information|Additional information]]
}}{{Section
|sectionHeading=Hide and show gadgets
|anchor=HideShowGadgets
|Type=Structured
|alignment=Horizontal
|image=GadgetHideShow.png
|structuredtext=Each gadget has a Hide/Show toggle.
|fullwidth=No
}}{{Section
|sectionHeading=Visitor details
|anchor=VisitorDetails
|Type=Unstructured
|freetext={{{!}} class="wikitable" style="width: 1035px;" data-mce-style="width: 1035px;"
{{!}}-
{{!}} style="width: 58px;" data-mce-style="width: 58px;"{{!}}Icon
{{!}} style="width: 955px;" data-mce-style="width: 955px;"{{!}}Description
{{!}}-
{{!}} style="width: 58px;" data-mce-style="width: 58px;"{{!}}[[File:IconEmail2.png|none|middle|60px]]
{{!}} style="width: 955px;" data-mce-style="width: 955px;"{{!}}Email address
{{!}}-
{{!}} style="width: 58px;" data-mce-style="width: 58px;"{{!}}
[[File:IconEmail2.png|none|middle|90px]]
{{!}} style="width: 955px;" data-mce-style="width: 955px;"{{!}}Email address
{{!}}-
{{!}} style="width: 58px;" data-mce-style="width: 58px;"{{!}}
[[File:IconEmailLarge1.png|none|middle|120px]]
{{!}} style="width: 955px;" data-mce-style="width: 955px;"{{!}}Email address
I increased the zoom % before I took the screenshot
{{!}}-
{{!}} style="width: 58px;" data-mce-style="width: 58px;"{{!}}
{{!}} style="width: 955px;" data-mce-style="width: 955px;"{{!}}Carrier
{{!}}-
{{!}} style="width: 58px;" data-mce-style="width: 58px;"{{!}}
{{!}} style="width: 955px;" data-mce-style="width: 955px;"{{!}}Mobile phone
{{!}}-
{{!}} style="width: 58px;" data-mce-style="width: 58px;"{{!}}
{{!}} style="width: 955px;" data-mce-style="width: 955px;"{{!}}Home phone
{{!}}-
{{!}} style="width: 58px;" data-mce-style="width: 58px;"{{!}}
{{!}} style="width: 955px;" data-mce-style="width: 955px;"{{!}}Alternate phone
{{!}}}
}}{{Section
|sectionHeading=Visit details
|anchor=VisitDetails
|Type=Structured
|alignment=Horizontal
|image=VisitDetails.png
|fullwidth=Yes
}}{{Section
|sectionHeading=Customer journey
|anchor=CustomerJourney
|Type=Structured
|alignment=Horizontal
|image=CustomerJourney.png
|fullwidth=No
}}{{Section
|sectionHeading=Matched segments
|anchor=MatchedSegments
|Type=Structured
|alignment=Horizontal
|image=MatchedSegments.png
|fullwidth=No
}}{{Section
|sectionHeading=Outcome scores
|anchor=OutcomeScores
|Type=Structured
|alignment=Horizontal
|image=OutcomeScores.png
|fullwidth=No
}}{{Section
|sectionHeading=Additional information
|anchor=AdditionalInformation
|Type=Structured
|alignment=Horizontal
|image=AdditionalInformation.png
|fullwidth=No
}}
}}

@@ Line 1: / Line 1: @@
 {{Article
 |DisplayName=About the {{MINTYDOCSPRODUCT}} gadgets
-|Platform=GenesysEngage-onpremises, PureConnect, GenesysCloud
+|Platform=GenesysEngage-cloud, PureConnect, GenesysCloud
 |TocName=About the {{MINTYDOCSPRODUCT}} gadgets
 |Context=Use {{MINTYDOCSPRODUCT}}'s gadgets to explore information about a visitor.

@@ Line 1: / Line 1: @@
 {{Article
 |DisplayName=About the {{MINTYDOCSPRODUCT}} gadgets
-|Platform=GenesysEngage-onpremises, PureConnect, PureCloud
+|Platform=GenesysEngage-onpremises, PureConnect, GenesysCloud
 |TocName=About the {{MINTYDOCSPRODUCT}} gadgets
 |Context=Use {{MINTYDOCSPRODUCT}}'s gadgets to explore information about a visitor.

@@ Line 1: / Line 1: @@
 {{Article
 |DisplayName=About the {{MINTYDOCSPRODUCT}} gadgets
-|Platform=PureEngage, PureConnect, PureCloud
+|Platform=GenesysEngage-onpremises, PureConnect, PureCloud
 |TocName=About the {{MINTYDOCSPRODUCT}} gadgets
 |Context=Use {{MINTYDOCSPRODUCT}}'s gadgets to explore information about a visitor.

@@ Line 7: / Line 7: @@
 |sectionHeading=About the {{MINTYDOCSPRODUCT}} gadgets
 |anchor=AboutGadgets
-|Type=Unstructured
+|Standalone=No
-|freetext={{MINTYDOCSPRODUCT}} data appears in a set of gadgets. Each gadget shows a specific type of data. The gadgets are:
+|ComingSoon=No
 * [[#Visitor details|Visitor details]]
 * [[#Visit details|Visit details]]
@@ Line 17: / Line 20: @@
 |sectionHeading=Hide and show gadgets
 |anchor=HideShowGadgets
-|Type=Structured
+|Media=Image
-|gif=No
+|Standalone=No
 |alignment=Horizontal
 |image=GadgetHideShow.png
@@ Line 26: / Line 31: @@
 |sectionHeading=Visitor details
 |anchor=VisitorDetails
-|Type=Unstructured
+|Standalone=No
-|freetext={{{!}} class="wikitable" style="width: 1035px;" data-mce-style="width: 1035px;"
+|ComingSoon=No
 {{!}}-
 {{!}} style="width: 58px;" data-mce-style="width: 58px;"{{!}}Icon
@@ Line 59: / Line 67: @@
 |sectionHeading=Visit details
 |anchor=VisitDetails
-|Type=Structured
+|Media=Image
-|gif=No
+|Standalone=No
 |alignment=Horizontal
 |image=VisitDetails.png
@@ Line 67: / Line 77: @@
 |sectionHeading=Customer journey
 |anchor=CustomerJourney
-|Type=Structured
+|Media=Image
-|gif=No
+|Standalone=No
 |alignment=Horizontal
 |image=CustomerJourney.png
@@ Line 75: / Line 87: @@
 |sectionHeading=Matched segments
 |anchor=MatchedSegments
-|Type=Structured
+|Media=Image
-|gif=No
+|Standalone=No
 |alignment=Horizontal
 |image=MatchedSegments.png
@@ Line 83: / Line 97: @@
 |sectionHeading=Outcome scores
 |anchor=OutcomeScores
-|Type=Structured
+|Media=Image
-|gif=No
+|Standalone=No
 |alignment=Horizontal
 |image=OutcomeScores.png
@@ Line 91: / Line 107: @@
 |sectionHeading=Additional information
 |anchor=AdditionalInformation
-|Type=Structured
+|Media=Image
-|gif=No
+|Standalone=No
 |alignment=Horizontal
 |image=AdditionalInformation.png

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