ATC/Current/AgentGuide/FAQs - Revision history

Ed.jamer@genesys.com: Text replacement - "Altocloud([. ])" to "Predictive Engagement$1"

2020-11-17T15:02:41Z

Text replacement - "Altocloud([. ])" to "Predictive Engagement$1"

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

2020-07-25T02:32:21Z

Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureCloud([\|])" to "|Platform=$1GenesysCloud$2"

2020-07-15T11:59:35Z

Text replacement - "\|Platforms?=([^\|]*)PureCloud([\|]*)" to "|Platform=$1GenesysCloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"

2020-07-15T11:44:22Z

Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

DannaShirley: Published

2019-05-29T14:29:28Z

Published

New page

{{FAQ Article
|Standalone=No
|DisplayName={{MINTYDOCSPRODUCT}} Agent FAQs
|Platform=PureEngage, PureConnect, PureCloud
|TocName=FAQs
|Context=This page lists all FAQs for {{MINTYDOCSPRODUCT}} agents.
|FAQ={{FAQ
|Platforms=PureConnect, PureCloud, PureEngage
|Question=Which languages does {{MINTYDOCSPRODUCT}} support?
|Answer=The user interface for '''Altocloud agent features''' is currently localized in the following languages:
* Chinese Simplified
* Chinese Traditional
* Danish
* Dutch
* Finnish
* French
* German
* Italian
* Japanese
* Korean
* Norwegian
* Polish
* Portuguese
* Spanish
* Swedish
* Thai
* Turkish
}}
}}

@@ Line 8: / Line 8: @@
 |Platform=PureConnect, GenesysCloud, GenesysEngage-cloud
 |Question=Which languages does {{MINTYDOCSPRODUCT}} support?
-|Answer=The user interface for '''Altocloud agent features''' is currently localized in the following languages:
+|Answer=The user interface for '''Predictive Engagement agent features''' is currently localized in the following languages:
 * Chinese Simplified
 * Chinese Traditional

@@ Line 2: / Line 2: @@
 |Standalone=No
 |DisplayName={{MINTYDOCSPRODUCT}} Agent FAQs
-|Platform=GenesysEngage-onpremises, PureConnect, GenesysCloud
+|Platform=GenesysEngage-cloud, PureConnect, GenesysCloud
 |TocName=FAQs
 |Context=This page lists all FAQs for {{MINTYDOCSPRODUCT}} agents.
 |FAQ={{FAQ
-|Platform=PureConnect, GenesysCloud, GenesysEngage-onpremises
+|Platform=PureConnect, GenesysCloud, GenesysEngage-cloud
 |Question=Which languages does {{MINTYDOCSPRODUCT}} support?
 |Answer=The user interface for '''Altocloud agent features''' is currently localized in the following languages:

ATC/Current/AgentGuide/FAQs - Revision history

Ed.jamer@genesys.com: Text replacement - "Altocloud([. ])" to "Predictive Engagement$1"

WikiSysop: Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|]*)PureCloud([\|]*)" to "|Platform=$1GenesysCloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

DannaShirley: Published

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureCloud([\|])" to "|Platform=$1GenesysCloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"