ATC/Current/AdminGuide/Usage - Revision history

WikiSysop at 09:45, October 28, 2022

2022-10-28T09:45:56Z

Ed.jamer@genesys.com: Text replacement - "Genesys Cloud" to "Genesys Cloud CX"

2021-11-09T21:28:30Z

Text replacement - "Genesys Cloud" to "Genesys Cloud CX"

Barbara.martin@genesys.com: Published

2021-05-18T18:46:00Z

Published

Barbara.martin@genesys.com: Published

2020-12-17T20:01:24Z

Published

Barbara.martin@genesys.com: Published

2020-11-19T14:55:43Z

Published

Barbara.martin@genesys.com: Published

2020-11-04T13:51:29Z

Published

DannaShirley: Published

2020-08-24T20:02:34Z

Published

New page

{{Article
|Standalone=No
|DisplayName=Billing and usage
|TocName=Billing and usage
|Context=Understand how you can monitor your usage charges for Genesys Predictive Engagement events.
|ComingSoon=No
|Platform=GenesysEngage-onpremises, PureConnect, GenesysCloud
|Prereq='''Prerequisites'''

*Any of the following '''Billing''' permissions:
**'''Billing''' > '''All Permissions'''
**'''Billing''' > '''Subscription''' > '''Add'''
**'''Billing''' > '''Subscription''' > '''View'''
|Section={{Section
|sectionHeading=Usage
|alignment=Vertical
|structuredtext=Monitor your Genesys Predictive Engagement usage in the '''Subscription''' section of Genesys Cloud. The web events you consume are updated on a daily basis. When you view your total, you see the total number of web events as of the previous day.

For more information about your web event pricing, see [https://help.mypurecloud.com/articles/view-billing-usage-summary/ View your billing and usage summary].

<br />
|Status=No
}}
}}

@@ Line 17: / Line 17: @@
 |anchor=AboutUsage
 |alignment=Vertical
-|structuredtext=We price Genesys Predictive Engagement on a per-event basis. {{MINTYDOCSPRODUCT}}, measures usage for the following types of events:
+|structuredtext=We price Genesys Predictive Engagement on a per-event basis. {{MINTYDOCSPRODUCT}} currently supports {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Web_sessions|anchor=WebSessionEvents|display text=Web events}}.
 |Status=No
 }}{{Section

@@ Line 26: / Line 26: @@
 |anchor=ViewUsage
 |alignment=Vertical
-|structuredtext=Monitor your Genesys Predictive Engagement usage in the '''Subscription''' section of Genesys Cloud.
+|structuredtext=Monitor your Genesys Predictive Engagement usage in the '''Subscription''' section of Genesys Cloud CX.
 Usage counts update daily. When you view your usage, you see the total number of events as of the previous day.

@@ Line 16: / Line 16: @@
 |anchor=AboutUsage
 |alignment=Vertical
-|structuredtext=Genesys Predictive Engagement is priced on a per-event basis. {{MINTYDOCSPRODUCT}}, measures usage for the following types of events:
+|structuredtext=We price Genesys Predictive Engagement on a per-event basis. {{MINTYDOCSPRODUCT}}, measures usage for the following types of events:
 *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Web_sessions|anchor=WebSessionEvents|display text=Web events}}
@@ Line 27: / Line 27: @@
 |structuredtext=Monitor your Genesys Predictive Engagement usage in the '''Subscription''' section of Genesys Cloud.
-Usage counts are updated daily. When you view your usage, you see the total number of events as of the previous day.
+Usage counts update daily. When you view your usage, you see the total number of events as of the previous day.
 For more information about your event pricing, see [https://help.mypurecloud.com/articles/?p=52576 View your billing and usage summary].

@@ Line 29: / Line 29: @@
 Usage counts are updated daily. When you view your usage, you see the total number of events as of the previous day.
-For more information about your event pricing, see [https://help.mypurecloud.com/articles/view-billing-usage-summary/ View your billing and usage summary].
+For more information about your event pricing, see [https://help.mypurecloud.com/articles/?p=52576 View your billing and usage summary].
 |Status=No
 }}
 }}

@@ Line 4: / Line 4: @@
 |TocName=Billing and usage
 |Context=Understand how you can monitor your usage charges for Genesys Predictive Engagement events.
 |ComingSoon=No
 |Platform=GenesysEngage-onpremises, PureConnect, GenesysCloud

@@ Line 13: / Line 13: @@
 **'''Billing''' > '''Subscription''' > '''View'''
 |Section={{Section
-|sectionHeading=Usage
+|sectionHeading=About your usage
 |alignment=Vertical
-|structuredtext=Monitor your Genesys Predictive Engagement usage in the '''Subscription''' section of Genesys Cloud. The web events you consume are updated on a daily basis. When you view your total, you see the total number of web events as of the previous day.
+|structuredtext=Genesys Predictive Engagement is priced on a per-event basis. {{MINTYDOCSPRODUCT}}, measures usage for the following types of events:
-For more information about your web event pricing, see [https://help.mypurecloud.com/articles/view-billing-usage-summary/ View your billing and usage summary].
+*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Web_sessions|anchor=WebSessionEvents|display text=Web events}}
-<br />
+For more information about your event pricing, see [https://help.mypurecloud.com/articles/view-billing-usage-summary/ View your billing and usage summary].
 |Status=No
 }}
 }}