ATC/Current/AdminGuide/Segments assigned - Revision history

WikiSysop at 12:30, October 28, 2022

2022-10-28T12:30:50Z

2021-11-09T21:28:06Z

Text replacement - "Genesys Cloud" to "Genesys Cloud CX"

2021-04-14T15:15:04Z

Published

2020-12-17T15:08:56Z

Published

2020-11-20T14:36:53Z

Published

2020-11-19T12:57:05Z

Text replacement - "https://help.mypurecloud.com/articles/altocloud-permissions-overview" to "https://help.mypurecloud.com/articles/?p=195191"

2020-10-13T10:06:07Z

Published

2020-07-25T02:30:05Z

Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

2020-07-15T12:05:15Z

Text replacement - "PureCloud" to "Genesys Cloud"

2020-07-15T11:59:32Z

Text replacement - "\|Platforms?=([^\|]*)PureCloud([\|]*)" to "|Platform=$1GenesysCloud$2"

@@ Line 18: / Line 18: @@
 |alignment=Horizontal
 |Media=Image
-|image=SegmentsAssigned.png
+|image=Segments_assigned.png
 |structuredtext=A segment represents a group of visitors who have something in common. For example, a segment might include all visitors who use the same browser or are from the same geographic region.

@@ Line 9: / Line 9: @@
 |Prereq='''Prerequisites'''
-*[https://help.mypurecloud.com/articles/?p=195191 Configure the following permissions in Genesys Cloud:]
+*[https://help.mypurecloud.com/articles/?p=195191 Configure the following permissions in Genesys Cloud CX:]
 **'''Journey '''>''' Customer''' > '''View''' (to see information about existing customers)
 **'''Journey '''>''' Event '''>''' View''' (to see events on the customer journey map)

@@ Line 4: / Line 4: @@
 |TocName=Segments assigned
 |Context=In Live Now, learn how to use segments to understand what characteristics or behaviors a visitor shares with other visitors.
 |ComingSoon=No
 |Platform=PureConnect, GenesysCloud, GenesysEngage-cloud

@@ Line 3: / Line 3: @@
 |DisplayName=Segments assigned (admin view)
 |TocName=Segments assigned
-|Context=In Live Now, learn how to use segments to understand what characteristics or behaviors a user shares with other users.
+|Context=In Live Now, learn how to use segments to understand what characteristics or behaviors a visitor shares with other visitors.
 |ComingSoon=No
 |Platform=PureConnect, GenesysCloud, GenesysEngage-cloud
@@ Line 18: / Line 18: @@
 |Media=Image
 |image=SegmentsAssigned.png
-|structuredtext=A segment represents a group of customers that have something in common. For example, a segment might include all customers who use the same browser or are from the same geographic region.
+|structuredtext=A segment represents a group of visitors who have something in common. For example, a segment might include all visitors who use the same browser or are from the same geographic region.
-Segments appear in the order in which {{MINTYDOCSPRODUCT}} assigns them to the customer.
+Segments appear in the order in which {{MINTYDOCSPRODUCT}} assigns them to the visitor.
 For more information on defining segments, see {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Manage_segments}}.

@@ Line 22: / Line 22: @@
 Segments appear in the order in which {{MINTYDOCSPRODUCT}} assigns them to the customer.
-For more information on defining segments, see {{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=Segments|display text=Segments}}.
+For more information on defining segments, see {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Manage_segments}}.
 |Status=No
 }}
 }}