ATC/Current/AdminGuide/Segments - Revision history

Gayathri.Jaishankar.IX: Published

2022-01-19T09:46:28Z

Published

Gayathri.jaishankar@genesys.com: Published

2021-12-07T14:28:16Z

Published

Gayathri.jaishankar@genesys.com: Published

2021-12-07T12:37:56Z

Published

Gayathri.jaishankar@genesys.com: Published

2021-12-07T12:26:28Z

Published

Ed.jamer@genesys.com: Text replacement - "Genesys Cloud" to "Genesys Cloud CX"

2021-11-09T21:28:07Z

Text replacement - "Genesys Cloud" to "Genesys Cloud CX"

Barbara.martin@genesys.com: Published

2021-07-27T17:25:28Z

Published

Barbara.martin@genesys.com: Published

2021-05-18T18:34:32Z

Published

Barbara.martin@genesys.com: Published

2021-05-11T17:05:30Z

Published

Barbara.martin@genesys.com: Published

2021-04-14T15:12:06Z

Published

Barbara.martin@genesys.com: Published

2020-12-08T18:24:47Z

Published

@@ Line 90: / Line 90: @@
 |Media=Image
 |image=SegmentReport.png
-|structuredtext={{BarbFeatureTemp|Feature=}}To learn how well you are engaging specific segments of visitors, click the '''Segment Reporting can be found here''' menu option.
+|structuredtext=To learn how well you are engaging specific segments of visitors, click the '''Segment Reporting can be found here''' menu option.
 '''Name:''' Segment name.

@@ Line 87: / Line 87: @@
 |sectionHeading=View segment report
 |anchor=SegmentReport
-|alignment=Vertical
+|alignment=Horizontal
 |structuredtext={{BarbFeatureTemp|Feature=}}To learn how well you are engaging specific segments of visitors, click the '''Segment Reporting can be found here''' menu option.

@@ Line 86: / Line 86: @@
 }}{{Section
 |sectionHeading=View segment report
 |alignment=Vertical
 |structuredtext={{BarbFeatureTemp|Feature=}}To learn how well you are engaging specific segments of visitors, click the '''Segment Reporting can be found here''' menu option.

@@ Line 41: / Line 41: @@
 '''Source:''' Icon that represents the system in which the segment was created. For example, Genesys Cloud CX or a third-party system such as Adobe Experience Platform, Segment.io, Tealium AudienceStream, Emarsys, or Pega. If there are no segments from a third-party system, this column is hidden.
 |Status=Yes
 }}{{Section
@@ Line 112: / Line 85: @@
 |Status=No
 }}{{Section
-|sectionHeading=Journey Segments view
+|sectionHeading=View segment report
 |alignment=Vertical
-|structuredtext={{BarbFeatureTemp|Feature=Journey Segments view}}To learn how well you are engaging specific segments of visitors, see the [https://help.mypurecloud.com/articles/?p=238683 Journey Segments view] in the Genesys Cloud CX Resource Center.
+|structuredtext={{BarbFeatureTemp|Feature=}}To learn how well you are engaging specific segments of visitors, click the '''Segment Reporting can be found here''' menu option.
 |Status=No
 }}
 }}

@@ Line 9: / Line 9: @@
 |Prereq='''Prerequisites'''
-*[https://help.mypurecloud.com/articles/?p=195191 Configure the following permissions in Genesys Cloud:]
+*[https://help.mypurecloud.com/articles/?p=195191 Configure the following permissions in Genesys Cloud CX:]
 **'''Journey '''>''' Segment '''>'''Add ''', '''Delete''', '''Edit''', '''View'''
 |Section={{Section
@@ Line 40: / Line 40: @@
 |structuredtext=Add the following description after '''Type''' in the "View segments list" section.
-'''Source:''' Icon that represents the system in which the segment was created. For example, Genesys Cloud or a third-party system such as Adobe Experience Platform, Segment.io, Tealium AudienceStream, Emarsys, or Pega. If there are no segments from a third-party system, this column is hidden.
+'''Source:''' Icon that represents the system in which the segment was created. For example, Genesys Cloud CX or a third-party system such as Adobe Experience Platform, Segment.io, Tealium AudienceStream, Emarsys, or Pega. If there are no segments from a third-party system, this column is hidden.
 |Status=Yes
 }}{{Section
@@ Line 115: / Line 115: @@
 |anchor=JourneySegmentsView
 |alignment=Vertical
-|structuredtext={{BarbFeatureTemp|Feature=Journey Segments view}}To learn how well you are engaging specific segments of visitors, see the [https://help.mypurecloud.com/articles/?p=238683 Journey Segments view] in the Genesys Cloud Resource Center.
+|structuredtext={{BarbFeatureTemp|Feature=Journey Segments view}}To learn how well you are engaging specific segments of visitors, see the [https://help.mypurecloud.com/articles/?p=238683 Journey Segments view] in the Genesys Cloud CX Resource Center.
 |Status=No
 }}
 }}

@@ Line 4: / Line 4: @@
 |TocName=View segments
 |Context=Learn how to search for, create, edit, duplicate, and delete segments.<br />
 |ComingSoon=No
 |Platform=PureConnect, GenesysCloud, GenesysEngage-cloud

@@ Line 1: / Line 1: @@
 {{Article
 |Standalone=No
-|DisplayName=Segments view
+|DisplayName=View segments
-|TocName=Segments view
+|TocName=View segments
 |Context=Learn how to search for, create, edit, duplicate, and delete segments.<br />
 |ComingSoon=No