ATC/Current/AdminGuide/PreparePCArchFlows - Revision history

Ed.jamer@genesys.com: Text replacement - "Genesys Cloud" to "Genesys Cloud CX"

2021-11-09T21:27:45Z

Text replacement - "Genesys Cloud" to "Genesys Cloud CX"

Barbara.martin@genesys.com: Published

2021-04-14T14:52:16Z

Published

Barbara.martin@genesys.com: Published

2021-03-19T11:09:48Z

Published

Barbara.martin@genesys.com: Published

2020-12-18T16:30:33Z

Published

Barbara.martin@genesys.com: Published

2020-11-19T15:22:14Z

Published

Barbara.martin@genesys.com: Published

2020-11-19T15:10:47Z

Published

Barbara.martin@genesys.com: Text replacement - "https://help.mypurecloud.com/articles/altocloud-permissions-overview" to "https://help.mypurecloud.com/articles/?p=195191"

2020-11-19T12:48:47Z

Text replacement - "https://help.mypurecloud.com/articles/altocloud-permissions-overview" to "https://help.mypurecloud.com/articles/?p=195191"

Ed.jamer@genesys.com: Text replacement - "an Predictive Engagement" to "a Predictive Engagement"

2020-11-17T15:16:14Z

Text replacement - "an Predictive Engagement" to "a Predictive Engagement"

Ed.jamer@genesys.com: Text replacement - "Altocloud([. ])" to "Predictive Engagement$1"

2020-11-17T15:02:52Z

Text replacement - "Altocloud([. ])" to "Predictive Engagement$1"

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

2020-07-25T02:30:16Z

Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

@@ Line 1: / Line 1: @@
 {{Article
 |Standalone=No
-|DisplayName=Prepare Genesys Cloud components
+|DisplayName=Prepare Genesys Cloud CX components
-|TocName=Prepare Genesys Cloud
+|TocName=Prepare Genesys Cloud CX
-|Context=Prepare a Genesys Cloud integration and data actions for use with an Architect flow action.
+|Context=Prepare a Genesys Cloud CX integration and data actions for use with an Architect flow action.
 |Dimension=ArchFlow
 |ComingSoon=No
@@ Line 9: / Line 9: @@
 |Prereq='''Prerequisites'''
-*[https://help.mypurecloud.com/articles/?p=195191 Configure the following permissions in Genesys Cloud:]
+*[https://help.mypurecloud.com/articles/?p=195191 Configure the following permissions in Genesys Cloud CX:]
 **'''Integrations '''> '''Integration '''> ''' Add, Delete, Edit, View '''
 **'''Integrations'''> '''Action '''> ''' Add, Delete, Edit, Execute, View '''
 |Section={{Section
-|sectionHeading=Prepare a Genesys Cloud integration
+|sectionHeading=Prepare a Genesys Cloud CX integration
 |anchor=PCConfigure
 |alignment=Horizontal
 |Media=Image
 |image=PCIntegrationStatuses.png
-|structuredtext=Before you configure an action map to use an Architect flow action, [https://help.mypurecloud.com/articles/?p=53624 install and configure an integration in Genesys Cloud:]
+|structuredtext=Before you configure an action map to use an Architect flow action, [https://help.mypurecloud.com/articles/?p=53624 install and configure an integration in Genesys Cloud CX:]
 *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=ScenarioArchFlows|anchor=AFSFConfigureIntegration|display text=Required integration for Salesforce Lead Creation and Campaign Attribution integration}}
-When you first install a Genesys Cloud integration, it has an active status. The integration must remain active for a {{MINTYDOCSPRODUCT}} Architect flow action to use it. To verify the status, check the setting of the '''Status''' toggle on the main Integrations page.<br />
+When you first install a Genesys Cloud CX integration, it has an active status. The integration must remain active for a {{MINTYDOCSPRODUCT}} Architect flow action to use it. To verify the status, check the setting of the '''Status''' toggle on the main Integrations page.<br />
 |Status=No
 }}{{Section
-|sectionHeading=Prepare the Genesys Cloud data actions
+|sectionHeading=Prepare the Genesys Cloud CX data actions
 |anchor=ConfigurePCDataAction
 |alignment=Horizontal
@@ Line 34: / Line 34: @@
 #Associate the data actions with your integration and configure them. The configuration options for the data action are specific to the data action itself. For more information about possible configuration options, see [https://help.mypurecloud.com/articles/?p=53624 Data actions] on the '''About Integrations''' page.
 #Save and publish your data actions.
-{{NoteFormat|When you use predefined data actions as part of a Predictive Engagement solution, do not modify them.|1}}{{NoteFormat|Your Genesys Cloud organization can have 15 requests per second per data action. If you anticipate a higher volume of requests, contact Professional Services.|2}}<br />
+{{NoteFormat|When you use predefined data actions as part of a Predictive Engagement solution, do not modify them.|1}}{{NoteFormat|Your Genesys Cloud CX organization can have 15 requests per second per data action. If you anticipate a higher volume of requests, contact Professional Services.|2}}<br />
 |Status=No
 }}
 }}

@@ Line 4: / Line 4: @@
 |TocName=Prepare Genesys Cloud
 |Context=Prepare a Genesys Cloud integration and data actions for use with an Architect flow action.
 |ComingSoon=No
 |Platform=PureConnect, GenesysCloud, GenesysEngage-cloud

@@ Line 21: / Line 21: @@
 *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=ScenarioArchFlows|anchor=AFSFConfigureIntegration|display text=Required integration for Salesforce Lead Creation and Campaign Attribution integration}}
-When you first install a Genesys Cloud integration, it has an active status. The integration must remain active for an {{MINTYDOCSPRODUCT}} Architect flow action to use it. To verify the status, check the setting of the '''Status''' toggle on the main Integrations page.<br />
+When you first install a Genesys Cloud integration, it has an active status. The integration must remain active for a {{MINTYDOCSPRODUCT}} Architect flow action to use it. To verify the status, check the setting of the '''Status''' toggle on the main Integrations page.<br />
 |Status=No
 }}{{Section
@@ Line 31: / Line 31: @@
 |structuredtext=#Import the necessary data actions for your integration:
 #*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=ScenarioArchFlows|anchor=SFDataActionImport|display text=Required data actions for the Salesforce Lead Creation and Campaign Attribution integration}}
-#Associate the data actions with your integration and configure them. The specific configuration options for the data action are specific to the data action itself. For more information about possible configuration options, see [https://help.mypurecloud.com/articles/?p=53624 Data actions] on the '''About Integrations''' page.
+#Associate the data actions with your integration and configure them. The configuration options for the data action are specific to the data action itself. For more information about possible configuration options, see [https://help.mypurecloud.com/articles/?p=53624 Data actions] on the '''About Integrations''' page.
 #Save and publish your data actions.
 {{NoteFormat|When you use predefined data actions as part of a Predictive Engagement solution, do not modify them.|1}}{{NoteFormat|Your Genesys Cloud organization can have 15 requests per second per data action. If you anticipate a higher volume of requests, contact Professional Services.|2}}<br />

@@ Line 21: / Line 21: @@
 *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=ScenarioArchFlows|anchor=AFSFConfigureIntegration|display text=Required integration for Salesforce Lead Creation and Campaign Attribution integration}}
-When you first install a Genesys Cloud integration, it is automatically active. The integration must remain active in order for an {{MINTYDOCSPRODUCT}} Architect flow action to use it. To verify this, check the setting of the '''Status''' toggle on the main Integrations page.<br />
+When you first install a Genesys Cloud integration, it has an active status. The integration must remain active for an {{MINTYDOCSPRODUCT}} Architect flow action to use it. To verify the status, check the setting of the '''Status''' toggle on the main Integrations page.<br />
 |Status=No
 }}{{Section
@@ Line 31: / Line 31: @@
 |structuredtext=#Import the necessary data actions for your integration:
 #*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=ScenarioArchFlows|anchor=SFDataActionImport|display text=Required data actions for the Salesforce Lead Creation and Campaign Attribution integration}}
-#Associate the data actions with your integration and configure them. The specific configuration options for the data action are specific to the data action itself. For more information about possible configuration options, see [https://help.mypurecloud.com/articles/?p=53624 Data actions] on the About Integrations page.
+#Associate the data actions with your integration and configure them. The specific configuration options for the data action are specific to the data action itself. For more information about possible configuration options, see [https://help.mypurecloud.com/articles/?p=53624 Data actions] on the '''About Integrations''' page.
 #Save and publish your data actions.
-{{NoteFormat|When you use predefined data actions as part of a Predictive Engagement solution, do not modify them.|1}}{{NoteFormat|Your Genesys Cloud organization is allowed 15 requests per second per data action. If you anticipate a higher volume of requests than this, contact professional services.|2}}<br />
+{{NoteFormat|When you use predefined data actions as part of a Predictive Engagement solution, do not modify them.|1}}{{NoteFormat|Your Genesys Cloud organization can have 15 requests per second per data action. If you anticipate a higher volume of requests, contact Professional Services.|2}}<br />
 |Status=No
 }}
 }}

@@ Line 31: / Line 31: @@
 |structuredtext=#Import the necessary data actions for your integration:
 #*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=ScenarioArchFlows|anchor=SFDataActionImport|display text=Required data actions for the Salesforce Lead Creation and Campaign Attribution integration}}
-#Associate the data actions with your integration and configure them. The specific configuration options for the data action are specific to the data action itself. For more information about possible configuration options, see [https://help.mypurecloud.com/articles/about-integrations/ Data actions] on the About Integrations page.
+#Associate the data actions with your integration and configure them. The specific configuration options for the data action are specific to the data action itself. For more information about possible configuration options, see [https://help.mypurecloud.com/articles/?p=53624 Data actions] on the About Integrations page.
 #Save and publish your data actions.
 {{NoteFormat|When you use predefined data actions as part of a Predictive Engagement solution, do not modify them.|1}}{{NoteFormat|Your Genesys Cloud organization is allowed 15 requests per second per data action. If you anticipate a higher volume of requests than this, contact professional services.|2}}<br />

@@ Line 35: / Line 35: @@
 #Associate the data actions with your integration and configure them. The specific configuration options for the data action are specific to the data action itself. For more information about possible configuration options, see [https://help.mypurecloud.com/articles/about-integrations/ Data actions] on the About Integrations page.
 #Save and publish your data actions.
-{{NoteFormat|When you use predefined data actions as part of an Predictive Engagement solution, do not modify them.|1}}{{NoteFormat|Your Genesys Cloud organization is allowed 15 requests per second per data action. If you anticipate a higher volume of requests than this, contact professional services.|2}}<br />
+{{NoteFormat|When you use predefined data actions as part of a Predictive Engagement solution, do not modify them.|1}}{{NoteFormat|Your Genesys Cloud organization is allowed 15 requests per second per data action. If you anticipate a higher volume of requests than this, contact professional services.|2}}<br />
 |structuredtextwide=
 |FAQHeading=

ATC/Current/AdminGuide/PreparePCArchFlows - Revision history

Ed.jamer@genesys.com: Text replacement - "Genesys Cloud" to "Genesys Cloud CX"

Barbara.martin@genesys.com: Published

Barbara.martin@genesys.com: Published

Barbara.martin@genesys.com: Published

Barbara.martin@genesys.com: Published

Barbara.martin@genesys.com: Published

Barbara.martin@genesys.com: Text replacement - "https://help.mypurecloud.com/articles/altocloud-permissions-overview" to "https://help.mypurecloud.com/articles/?p=195191"

Ed.jamer@genesys.com: Text replacement - "an Predictive Engagement" to "a Predictive Engagement"

Ed.jamer@genesys.com: Text replacement - "Altocloud([. ])" to "Predictive Engagement$1"

WikiSysop: Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"