ATC/Current/AdminGuide/DeployTrackingSnippet - Revision history

Ed.jamer@genesys.com: Text replacement - "Altocloud([. ])" to "Predictive Engagement$1"

2020-11-17T15:02:44Z

Text replacement - "Altocloud([. ])" to "Predictive Engagement$1"

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

2020-07-25T02:34:20Z

Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureCloud([\|])" to "|Platform=$1GenesysCloud$2"

2020-07-15T11:59:56Z

Text replacement - "\|Platforms?=([^\|]*)PureCloud([\|]*)" to "|Platform=$1GenesysCloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"

2020-07-15T11:44:59Z

Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

WikiSysop at 13:24, January 17, 2020

2020-01-17T13:24:58Z

WikiSysop: Text replacement - "|Type=Structured" to "|Type=Structured |gif=No"

2019-01-31T16:15:38Z

Text replacement - "|Type=Structured" to "|Type=Structured |gif=No"

DannaShirley: Published

2019-01-30T17:46:51Z

Published

DannaShirley: Published

2019-01-14T13:27:48Z

Published

DannaShirley: Published

2018-12-18T13:40:33Z

Published

DannaShirley: Published

2018-12-10T21:20:44Z

Published

@@ Line 4: / Line 4: @@
 |Platform=GenesysEngage-cloud, PureConnect, GenesysCloud
 |TocName=Deploy the tracking snippet
-|Context=Deploy the Altocloud tracking snippet to enable visitor tracking on your website.
+|Context=Deploy the Predictive Engagement tracking snippet to enable visitor tracking on your website.
 |Section={{Section
 |sectionHeading=About the tracking snippet
@@ Line 54: / Line 54: @@
 |Status=No
 |alignment=Vertical
-|structuredtext=The Altocloud Admin UI also provides a way to copy and paste the tracking snippet.
+|structuredtext=The Predictive Engagement Admin UI also provides a way to copy and paste the tracking snippet.
 # Copy and paste the code from this article, or go to '''Settings> Tracking Snippet'''.
 # Copy the code.
@@ Line 61: / Line 61: @@
 {{NoteFormat|
-* Do not load the Altocloud tracking snippet unless the visitor provides consent to be tracked. For an example of how to do this, see {{#mintydocs_link:topic=GDPRReqs|manual=Developers}}.
+* Do not load the Predictive Engagement tracking snippet unless the visitor provides consent to be tracked. For an example of how to do this, see {{#mintydocs_link:topic=GDPRReqs|manual=Developers}}.
-* The last argument in the Altocloud tracking snippet is   <tt>'ac'</tt>. If your webpage or any third-party JavaScript uses this variable name globally, pass a custom value.<br />
+* The last argument in the Predictive Engagement tracking snippet is   <tt>'ac'</tt>. If your webpage or any third-party JavaScript uses this variable name globally, pass a custom value.<br />
 * When you call <tt>`ac`</tt>, the commands after it, such as <tt>init</tt>, <tt>pageview</tt>, and so on, are queued. When the website template file is completely downloaded, the queued commands are executed.}}
 |fullwidth=No
 }}
 }}

@@ Line 2: / Line 2: @@
 |Standalone=No
 |DisplayName=Deploy the tracking snippet
-|Platform=GenesysEngage-onpremises, PureConnect, GenesysCloud
+|Platform=GenesysEngage-cloud, PureConnect, GenesysCloud
 |TocName=Deploy the tracking snippet
 |Context=Deploy the Altocloud tracking snippet to enable visitor tracking on your website.

@@ Line 2: / Line 2: @@
 |Standalone=No
 |DisplayName=Deploy the tracking snippet
-|Platform=GenesysEngage-onpremises, PureConnect, PureCloud
+|Platform=GenesysEngage-onpremises, PureConnect, GenesysCloud
 |TocName=Deploy the tracking snippet
 |Context=Deploy the Altocloud tracking snippet to enable visitor tracking on your website.

@@ Line 2: / Line 2: @@
 |Standalone=No
 |DisplayName=Deploy the tracking snippet
-|Platform=PureEngage, PureConnect, PureCloud
+|Platform=GenesysEngage-onpremises, PureConnect, PureCloud
 |TocName=Deploy the tracking snippet
 |Context=Deploy the Altocloud tracking snippet to enable visitor tracking on your website.

@@ Line 7: / Line 7: @@
 |Section={{Section
 |sectionHeading=About the tracking snippet
 |anchor=AboutSnippet
 |alignment=Vertical
 |structuredtext=The {{MINTYDOCSPRODUCT}} tracking snippet that enables you to track visitor activity on your webpages.
@@ Line 25: / Line 26: @@
 }}{{Section
 |sectionHeading=Prerequisites
 |anchor=prerequisites
 |alignment=Vertical
 |structuredtext=In order to deploy the {{MINTYDOCSPRODUCT}} tracking snippet on your website, you will need:
@@ Line 38: / Line 40: @@
 }}{{Section
 |sectionHeading=Use a tag management system
 |anchor=DeploySnippetTagMgmt
 |alignment=Vertical
 |structuredtext=To easily deploy the tracking snippet, use a tag management system such as Google Tag Manager, Tealium, Adobe, and any others that provide the option to add custom JavaScript code.
@@ Line 46: / Line 49: @@
 }}{{Section
 |sectionHeading=Use the Admin UI
 |anchor=DeploySnippetAdminUI
 |alignment=Vertical
 |structuredtext=The Altocloud Admin UI also provides a way to copy and paste the tracking snippet.

@@ Line 7: / Line 7: @@
 |Section={{Section
 |sectionHeading=About the tracking snippet
 |anchor=AboutSnippet
 |alignment=Vertical
-|structuredtext=The following code is the Altocloud tracking snippet that enables you to track visitor activity on your webpages.
+|structuredtext=The {{MINTYDOCSPRODUCT}} tracking snippet that enables you to track visitor activity on your webpages.
 <source lang="javascript">
 <script>
-(function(a,t,c,l,o,u,d){a['_genesysJourneySdk']=o;a[o]=a[o]||function(){
+  (function(a,t,c,l,o,u,d){a['_genesysJourneySdk']=o;a[o]=a[o]||function(){
-(a[o].q=a[o].q||[]).push(arguments)},a[o].l=1*new Date();u=t.createElement(c),
+  (a[o].q=a[o].q||[]).push(arguments)},a[o].l=1*new Date();u=t.createElement(c),
-d=t.getElementsByTagName(c)[0];u.async=1;u.src=l;d.parentNode.insertBefore(u,d)
+  d=t.getElementsByTagName(c)[0];u.async=1;u.src=l;d.parentNode.insertBefore(u,d)
-})(window, document, 'script', 'https://app.genesys.cloud/journey/sdk/js/web/v1/ac.js', 'ac');
+  })(window, document, 'script', 'https://app.genesys.cloud/journey/sdk/js/web/v1/ac.js', 'ac');
-ac('init', 'YOUR-ORGANIZATION-ID', { datacenter: 'YOUR-ORGANIZATION-REGION' });
+  ac('init', '097f989f-1b9a-4d3d-b0d4-11c8f7f9799f', { region: 'use2' });
-ac('pageview');
+  ac('pageview');
 </script>
 </source>
@@ Line 25: / Line 24: @@
 }}{{Section
 |sectionHeading=Prerequisites
 |anchor=prerequisites
 |alignment=Vertical
-|structuredtext=In order to deploy the Altocloud tracking snippet on your website, you will need:
+|structuredtext=In order to deploy the {{MINTYDOCSPRODUCT}} tracking snippet on your website, you will need:
-* Your organization ID. The value you supply will replace <span>''''YOUR-ORGANIZATION-ID'''' in the '''ac('init')''' function. </span>
+* Your organization ID
-* Your organization region. To determine the value to use here, look up the '''datacenter''' value in {{#Widget:ExtLink|link=https://all.docs.genesys.com/ATC/Regions|displaytext=Regions}}and replace ''''YOUR-ORGANIZATION-REGION'''' with the corresponding datacenter in the '''ac('init')''' function. If you do not know which region your organization is in, contact [mailto:customercare@genesys.com customercare@genesys.com]
+* Your organization region
 |fullwidth=No
 }}{{Section
 |sectionHeading=Use a tag management system
 |anchor=DeploySnippetTagMgmt
 |alignment=Vertical
 |structuredtext=To easily deploy the tracking snippet, use a tag management system such as Google Tag Manager, Tealium, Adobe, and any others that provide the option to add custom JavaScript code.
@@ Line 41: / Line 43: @@
 }}{{Section
 |sectionHeading=Use the Admin UI
 |anchor=DeploySnippetAdminUI
 |alignment=Vertical
 |structuredtext=The Altocloud Admin UI also provides a way to copy and paste the tracking snippet.
-# Copy and paste the code from this article, or go to '''Settings> Tracking Snippet'''. <br />
+# Copy and paste the code from this article, or go to '''Settings> Tracking Snippet'''.
 # Copy the code.
-# Paste the tracking snippet in the <tt></tt> element of the website template page before the <tt></tt> closing <tt></tt> tag.<br />
+# Paste the tracking snippet in the <tt></tt> element of the website template page before the <tt></tt> closing <tt></tt> tag.
 # Supply your organization ID and your Genesys data center.
 {{NoteFormat|
-* Do not load the Altocloud tracking snippet unless the visitor provides consent to be tracked. For an example of how to do this, see {{#mintydocs_link:manual=Developers|topic=GDPRReqs}}.<br />
+* Do not load the Altocloud tracking snippet unless the visitor provides consent to be tracked. For an example of how to do this, see {{#mintydocs_link:topic=GDPRReqs|manual=Developers}}.
 * The last argument in the Altocloud tracking snippet is   <tt>'ac'</tt>. If your webpage or any third-party JavaScript uses this variable name globally, pass a custom value.<br />
-* When you call <tt>`ac`</tt>, the commands after it, such as <tt>init</tt>, <tt>pageview</tt>, and so on, are queued. When the website template file is completely downloaded, the queued commands are executed.|1}}
+* When you call <tt>`ac`</tt>, the commands after it, such as <tt>init</tt>, <tt>pageview</tt>, and so on, are queued. When the website template file is completely downloaded, the queued commands are executed.}}
 |fullwidth=No
 }}
 }}

ATC/Current/AdminGuide/DeployTrackingSnippet - Revision history

Ed.jamer@genesys.com: Text replacement - "Altocloud([. ])" to "Predictive Engagement$1"

WikiSysop: Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|]*)PureCloud([\|]*)" to "|Platform=$1GenesysCloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

WikiSysop at 13:24, January 17, 2020

WikiSysop: Text replacement - "|Type=Structured" to "|Type=Structured |gif=No"

DannaShirley: Published

DannaShirley: Published

DannaShirley: Published

DannaShirley: Published

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureCloud([\|])" to "|Platform=$1GenesysCloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"