ATC/Current/AdminGuide/ContentOffersOverview - Revision history

Ed.jamer@genesys.com: Text replacement - "Genesys Cloud" to "Genesys Cloud CX"

2021-11-09T21:28:40Z

Text replacement - "Genesys Cloud" to "Genesys Cloud CX"

Barbara.martin@genesys.com: Published

2021-04-14T14:48:28Z

Published

Barbara.martin@genesys.com: Published

2021-02-19T18:20:57Z

Published

Barbara.martin@genesys.com: Published

2020-12-18T15:34:24Z

Published

Barbara.martin@genesys.com: Published

2020-12-18T14:31:51Z

Published

Barbara.martin@genesys.com: Published

2020-12-17T17:45:49Z

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Barbara.martin@genesys.com: Published

2020-12-17T16:48:30Z

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Barbara.martin@genesys.com: Published

2020-11-19T15:08:01Z

Published

Barbara.martin@genesys.com: Text replacement - "https://help.mypurecloud.com/articles/altocloud-permissions-overview" to "https://help.mypurecloud.com/articles/?p=195191"

2020-11-19T12:55:08Z

Text replacement - "https://help.mypurecloud.com/articles/altocloud-permissions-overview" to "https://help.mypurecloud.com/articles/?p=195191"

Harleyvibes: Published

2020-10-12T17:43:27Z

Published

@@ Line 9: / Line 9: @@
 |Prereq='''Prerequisites'''
-*[https://help.mypurecloud.com/articles/?p=195191 Configure the following permissions in Genesys Cloud:]
+*[https://help.mypurecloud.com/articles/?p=195191 Configure the following permissions in Genesys Cloud CX:]
 **'''Journey '''>''' Action Map '''>''' Add ''', '''Delete''', '''Edit''', and '''View''' permissions (to create action maps)
 **'''Journey''' > '''Action Template''' > '''Add, Delete, Edit, and View''' permissions (to configure content offers)
-*{{Link-Standalone|topic=ATC/GPEandWidgets|display text=Prepare a Genesys Cloud Version 2 widget.}}
+*{{Link-Standalone|topic=ATC/GPEandWidgets|display text=Prepare a Genesys Cloud CX Version 2 widget.}}
 |Section={{Section
 |sectionHeading=Overview

@@ Line 4: / Line 4: @@
 |TocName=Content offers overview
 |Context=Learn how to use content offers to present special promotions and information to visitors.
 |ComingSoon=No
 |Platform=PureConnect, GenesysCloud, GenesysEngage-cloud

@@ Line 32: / Line 32: @@
 |Media=Image
 |image=ATC_ContentOffers_ThreeSteps.png
-|structuredtext=A content offer is a type of {{GlossaryTooltip|term=web action}} that {{MINTYDOCSPRODUCT}} can take to engage a visitor and encourage action.
+|structuredtext=A content offer is a type of web action that {{MINTYDOCSPRODUCT}} can take to engage a visitor and encourage action.
 To set up a content offer:

@@ Line 20: / Line 20: @@
 |structuredtext=Let's say you're doing mortgage research on a lending institution site. As you're about to leave the website in search of a better deal elsewhere, a pop-up window appears. It says that their mortgage program offers cash back at drawdown and on each monthly repayment for a certain period.
-That's a content offer. The point of a content offer is to engage visitors and then prompt them to take some sort of action. (Find out more about the mortgage program, in this example.)
+That's a content offer. The point of a content offer is to engage visitors and then encourage them to take some sort of action. (Find out more about the mortgage program, in this example.)
 You use {{MINTYDOCSPRODUCT}} to create content offers for the scenario outlined above and for almost anything that requires a website visitor's buy-in or consent. For example, sign up for an event, subscribe to the newsletter, or try a new product.
@@ Line 32: / Line 32: @@
 |Media=Image
 |image=ATC_ContentOffers_ThreeSteps.png
-|structuredtext=A content offer is a type of {{GlossaryTooltip|term=web action}} that {{MINTYDOCSPRODUCT}} can take to engage a visitor and encourage action. You configure a content offer action the same way that you configure other types of actions in the {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_library}}.To set up a content offer:
+|structuredtext=A content offer is a type of {{GlossaryTooltip|term=web action}} that {{MINTYDOCSPRODUCT}} can take to engage a visitor and encourage action.
 #{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Content_offers|anchor=CreateOffer|display text=Create the content offer.}}

@@ Line 20: / Line 20: @@
 |structuredtext=Let's say you're doing mortgage research on a lending institution site. As you're about to leave the website in search of a better deal elsewhere, a pop-up window appears. It says that their mortgage program offers cash back at drawdown and on each monthly repayment for a certain period.
-That's a content offer. The point of a content offer is to engage you and then prompt you to take some sort of action (find out more about the mortgage program, in this example).
+That's a content offer. The point of a content offer is to engage visitors and then prompt them to take some sort of action. (Find out more about the mortgage program, in this example.)
-You use {{MINTYDOCSPRODUCT}} to create content offers for the scenario outlined above and for almost anything that requires a website visitor's buy-in or consent - for example, sign up for an event, subscribe to the newsletter, try a new product, and so on.
+You use {{MINTYDOCSPRODUCT}} to create content offers for the scenario outlined above and for almost anything that requires a website visitor's buy-in or consent. For example, sign up for an event, subscribe to the newsletter, or try a new product.
 <br />
@@ Line 32: / Line 32: @@
 |Media=Image
 |image=ATC_ContentOffers_ThreeSteps.png
-|structuredtext=A content offer is a type of {{GlossaryTooltip|term=web action}} that {{MINTYDOCSPRODUCT}} can take to engage a visitor and prompt action. You configure a content offer action in the same way you configure other types of actions in the {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_library}}.To set up a content offer:
+|structuredtext=A content offer is a type of {{GlossaryTooltip|term=web action}} that {{MINTYDOCSPRODUCT}} can take to engage a visitor and encourage action. You configure a content offer action the same way that you configure other types of actions in the {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_library}}.To set up a content offer:
 #{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Content_offers|anchor=CreateOffer|display text=Create the content offer.}}

@@ Line 18: / Line 18: @@
 |Media=Image
 |image=Cashback.png
-|structuredtext=Let's say you're doing travel research on a travel site. As you're about to leave the website in search of a better deal elsewhere, a pop-up window appears. It says that if you book now, you'll receive 10% off.
+|structuredtext=Let's say you're doing mortgage research on a lending institution site. As you're about to leave the website in search of a better deal elsewhere, a pop-up window appears. It says that their mortgage program offers cash back at drawdown and on each monthly repayment for a certain period.
-That's a content offer. And the point of a content offer is to engage you and then prompt you to take some sort of action (book a trip, in this example).
+That's a content offer. The point of a content offer is to engage you and then prompt you to take some sort of action (find out more about the mortgage program, in this example).
 You use {{MINTYDOCSPRODUCT}} to build content offers for the scenario outlined above and for almost anything that requires a website visitor's buy-in or consent - for example, sign up for an event, subscribe to the newsletter, try a new product, and so on.