ATC/Current/AdminGuide/Campaign Attributes - Revision history

Barbara.martin@genesys.com: Published

2020-11-20T18:06:04Z

Published

Barbara.martin@genesys.com: Published

2020-11-20T14:39:13Z

Published

Ed.jamer@genesys.com: Text replacement - " Altocloud" to " Predictive Engagement"

2020-11-17T15:23:59Z

Text replacement - " Altocloud" to " Predictive Engagement"

Ed.jamer@genesys.com: Text replacement - "Altocloud([. ])" to "Predictive Engagement$1"

2020-11-17T15:03:00Z

Text replacement - "Altocloud([. ])" to "Predictive Engagement$1"

Harleyvibes: Published

2020-10-13T10:26:24Z

Published

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

2020-07-25T02:30:20Z

Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureCloud([\|])" to "|Platform=$1GenesysCloud$2"

2020-07-15T11:59:43Z

Text replacement - "\|Platforms?=([^\|]*)PureCloud([\|]*)" to "|Platform=$1GenesysCloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"

2020-07-15T11:44:20Z

Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

DannaShirley: Published

2020-04-30T19:52:37Z

Published

WikiSysop at 13:24, January 17, 2020

2020-01-17T13:24:36Z

@@ Line 11: / Line 11: @@
 |Media=Image
 |image=UTMParmsVisitorAtts.png
-|structuredtext=When you create {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Trigger|display text=action maps}}, {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Manage_segments|display text=segments}}, and {{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=Outcomes|display text=outcomes}}, you use {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Operators|display text=operators}} to define {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_attributes|display text=attributes}}.
+|structuredtext=When you create {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Trigger|display text=action maps}}, {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Manage_segments|display text=segments}}, and {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Manage_outcomes|display text=outcomes}}, you use {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Operators|display text=operators}} to define {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_attributes|display text=attributes}}.
-If you use Google Analytics, you can target visitors coming from a marketing campaign where you track URL parameters. To do this, create a segment and define the segment conditions using the campaign attributes, which are located in the {{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=AttributesVisitor|display text=Visitor attributes}} section.
+If you use Google Analytics, you can target visitors coming from a marketing campaign where you track URL parameters. First, create a segment and then define the segment conditions using the campaign attributes. For more information, see the campaign attributes in the {{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=AttributesVisitor|display text=Visitor attributes}} table.
 |Status=No
 }}{{Section
@@ Line 50: / Line 50: @@
 |structuredtext={{MINTYDOCSPRODUCT}} tracks visits to a website in the following ways:
-*When a user visits your website, {{MINTYDOCSPRODUCT}} starts a new visit.
+*When a visitor visits your website, {{MINTYDOCSPRODUCT}} starts a new visit.
-*If the user leaves your website, or is inactive on that site for more than 30 minutes, {{MINTYDOCSPRODUCT}} closes the visit.<br />
+*If the visitor leaves your website, or is inactive on your site for more than 30 minutes, {{MINTYDOCSPRODUCT}} closes the visit.
-*If a user arrives at your website from different sources, {{MINTYDOCSPRODUCT}} creates a new visit for each source and immediately closes any previously open visit to the site.
+*If a visitor arrives at your website from different sources, {{MINTYDOCSPRODUCT}} creates a new visit for each source and closes any previously open visit to the site.
-For example, suppose your company posts a campaign ad on Facebook and Twitter. A user sees the ad on Facebook and clicks it to arrive at your website. A few minutes later, the user sees a similar ad on Twitter and clicks the link, causing them to arrive at your website a second time. In this case, {{MINTYDOCSPRODUCT}} ends the user's visit that originated from the Facebook ad and begins a visit for the user's visit that originated from the Twitter ad.
+For example, suppose your company posts a campaign ad on Facebook and Twitter. Someone sees the ad on Facebook and clicks it to arrive at your website. A few minutes later, the visitor sees a similar ad on Twitter and clicks the link, causing them to arrive at your website a second time. In this case, {{MINTYDOCSPRODUCT}} ends the visit that originated from the Facebook ad and begins a visit for the one that originated from the Twitter ad.
-{{NoteFormat|{{MINTYDOCSPRODUCT}} tracks each visit to the website as a separate visit. This is true even if the existing visit is still open (that is, less than 30 minutes have elapsed since the last time {{MINTYDOCSPRODUCT}} detected user activity on the tracked website).|}}
+{{NoteFormat|{{MINTYDOCSPRODUCT}} tracks each visit to the website as a separate visit, even if the existing visit is still open. An open visit means that less than 30 minutes have elapsed since the last time {{MINTYDOCSPRODUCT}} detected visitor activity on the tracked website.|}}
 |Status=No
 }}{{Section
@@ Line 116: / Line 116: @@
 |structuredtext=To enable UTM tracking for your website:
-#Work with your ad network to set up your ad campaigns and identify the UTM parameters you will track. For example, suppose you want to create a new ad campaign called, "SpringSale'.
+#Work with your ad network to set up your ad campaigns and identify the UTM parameters to track. For example, suppose you want to create a new ad campaign called, "SpringSale'.
-#For each UTM parameter you want to track, create a corresponding segment in {{MINTYDOCSPRODUCT}}. For example, create a segment called SpringSale. For the visitor attribute, specify "Campaign name like SpringSale".
+#For each UTM parameter that you want to track, create a corresponding segment in {{MINTYDOCSPRODUCT}}. For example, create a segment called SpringSale. For the visitor attribute, specify "Campaign name like SpringSale".
-#When a visitor arrives at a site via a campaign link, {{MINTYDOCSPRODUCT}} automatically assigns the SpringSale segment.
+#When a visitor arrives at a site through a campaign link, {{MINTYDOCSPRODUCT}} assigns the SpringSale segment.
-{{NoteFormat|UTM parameters are specific to campaign tracking. If you want to use UTM capabilities, be sure to select a parameter with a name that starts with Campaign.}}
+{{NoteFormat|UTM parameters are specific to campaign tracking. To use UTM capabilities, select a parameter with a name that starts with Campaign.|}}
 |Status=No
 }}
 }}

@@ Line 11: / Line 11: @@
 |Media=Image
 |image=UTMParmsVisitorAtts.png
-|structuredtext=When you create {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Trigger|display text=action maps}}, {{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=Segments|display text=segments}}, and {{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=Outcomes|display text=outcomes}}, you use {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Operators|display text=operators}} to define {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_attributes|display text=attributes}}.
+|structuredtext=When you create {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Trigger|display text=action maps}}, {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Manage_segments|display text=segments}}, and {{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=Outcomes|display text=outcomes}}, you use {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Operators|display text=operators}} to define {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_attributes|display text=attributes}}.
 If you use Google Analytics, you can target visitors coming from a marketing campaign where you track URL parameters. To do this, create a segment and define the segment conditions using the campaign attributes, which are located in the {{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=AttributesVisitor|display text=Visitor attributes}} section.
@@ Line 27: / Line 27: @@
 {{!}}+
 !If your UTM parameter includes this...
-!Type this in Predictive Engagement...
+!Type this in {{MintyDocsProduct}}...
 !Example
 {{!}}-
@@ Line 34: / Line 34: @@
 {{!}}'''UTM parameter:'''  Existing-Customers
-'''Attribute value in Predictive Engagement:''' Existing-Customers
+'''Attribute value in {{MintyDocsProduct}}:''' Existing-Customers
 <br />
@@ Line 41: / Line 41: @@
 {{!}}a space
 {{!}}'''UTM parameter:'''  Mortgage%20High%20Credit%20Score
-'''Attribute value in Predictive Engagement:''' Mortgage High Credit Score.
+'''Attribute value in {{MintyDocsProduct}}:''' Mortgage High Credit Score.
 {{!}}}
 <br />{{NoteFormat|UTM parameters are case-sensitive.|}}<br />
@@ Line 56: / Line 56: @@
 For example, suppose your company posts a campaign ad on Facebook and Twitter. A user sees the ad on Facebook and clicks it to arrive at your website. A few minutes later, the user sees a similar ad on Twitter and clicks the link, causing them to arrive at your website a second time. In this case, {{MINTYDOCSPRODUCT}} ends the user's visit that originated from the Facebook ad and begins a visit for the user's visit that originated from the Twitter ad.
-{{NoteFormat|Predictive Engagement tracks each visit to the website as a separate visit. This is true even if the existing visit is still open (that is, less than 30 minutes have elapsed since the last time {{MINTYDOCSPRODUCT}} detected user activity on the tracked website).}}
+{{NoteFormat|{{MINTYDOCSPRODUCT}} tracks each visit to the website as a separate visit. This is true even if the existing visit is still open (that is, less than 30 minutes have elapsed since the last time {{MINTYDOCSPRODUCT}} detected user activity on the tracked website).|}}
 |Status=No
 }}{{Section

@@ Line 34: / Line 34: @@
 {{!}}'''UTM parameter:'''  Existing-Customers
-'''Attribute value in Altocloud:''' Existing-Customers
+'''Attribute value in Predictive Engagement:''' Existing-Customers
 <br />
@@ Line 41: / Line 41: @@
 {{!}}a space
 {{!}}'''UTM parameter:'''  Mortgage%20High%20Credit%20Score
-'''Attribute value in Altocloud:''' Mortgage High Credit Score.
+'''Attribute value in Predictive Engagement:''' Mortgage High Credit Score.
 {{!}}}
 <br />{{NoteFormat|UTM parameters are case-sensitive.|}}<br />

@@ Line 27: / Line 27: @@
 {{!}}+
 !If your UTM parameter includes this...
-!Type this in Altocloud...
+!Type this in Predictive Engagement...
 !Example
 {{!}}-
@@ Line 56: / Line 56: @@
 For example, suppose your company posts a campaign ad on Facebook and Twitter. A user sees the ad on Facebook and clicks it to arrive at your website. A few minutes later, the user sees a similar ad on Twitter and clicks the link, causing them to arrive at your website a second time. In this case, {{MINTYDOCSPRODUCT}} ends the user's visit that originated from the Facebook ad and begins a visit for the user's visit that originated from the Twitter ad.
-{{NoteFormat|Altocloud tracks each visit to the website as a separate visit. This is true even if the existing visit is still open (that is, less than 30 minutes have elapsed since the last time {{MINTYDOCSPRODUCT}} detected user activity on the tracked website).}}
+{{NoteFormat|Predictive Engagement tracks each visit to the website as a separate visit. This is true even if the existing visit is still open (that is, less than 30 minutes have elapsed since the last time {{MINTYDOCSPRODUCT}} detected user activity on the tracked website).}}
 |Status=No
 }}{{Section

@@ Line 4: / Line 4: @@
 |TocName=Campaign attributes
 |Context=Learn about the types of attributes that allow you to use UTM parameters to track web activity for a specific campaign.
 |ComingSoon=No
-|Platform=GenesysEngage-cloud, PureConnect, GenesysCloud
+|Platform=PureConnect, GenesysCloud, GenesysEngage-cloud
 |Section={{Section
 |sectionHeading=About campaign attributes
 |alignment=Horizontal
 |Media=Image
 |image=UTMParmsVisitorAtts.png
-|structuredtext=When you create {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Trigger|display text=action maps}}, {{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=Segments|display text=segments}}, and {{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=Outcomes|display text=outcomes}}, you use {{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=VisitorAttsJourney#Operators|display text=operators}} to define {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_attributes|display text=attributes}}.
+|structuredtext=When you create {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Trigger|display text=action maps}}, {{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=Segments|display text=segments}}, and {{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=Outcomes|display text=outcomes}}, you use {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Operators|display text=operators}} to define {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_attributes|display text=attributes}}.
 If you use Google Analytics, you can target visitors coming from a marketing campaign where you track URL parameters. To do this, create a segment and define the segment conditions using the campaign attributes, which are located in the {{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=AttributesVisitor|display text=Visitor attributes}} section.
 |Status=No
 }}{{Section
@@ Line 27: / Line 19: @@
 |anchor=UTMParms
 |alignment=Vertical
 |structuredtext=This example illustrates how UTM parameters appear in the address bar for a website.
@@ Line 54: / Line 44: @@
 {{!}}}
 <br />{{NoteFormat|UTM parameters are case-sensitive.|}}<br />
 |Status=No
 }}{{Section
 |sectionHeading=How {{MINTYDOCSPRODUCT}} handles multiple visits to the same campaign
 |alignment=Vertical
 |structuredtext={{MINTYDOCSPRODUCT}} tracks visits to a website in the following ways:
@@ Line 72: / Line 57: @@
 {{NoteFormat|Altocloud tracks each visit to the website as a separate visit. This is true even if the existing visit is still open (that is, less than 30 minutes have elapsed since the last time {{MINTYDOCSPRODUCT}} detected user activity on the tracked website).}}
 |Status=No
 }}{{Section
 |sectionHeading=Types of campaign attributes
 |alignment=Vertical
 |structuredtext={{{!}} class="wikitable"
 {{!}}-
@@ Line 128: / Line 108: @@
 {{!}}{{!}}mktCampaign.network
 {{!}}}
 |Status=No
 }}{{Section
 |sectionHeading=Enable campaign tracking
 |alignment=Horizontal
 |Media=Image
@@ Line 143: / Line 120: @@
 #When a visitor arrives at a site via a campaign link, {{MINTYDOCSPRODUCT}} automatically assigns the SpringSale segment.
 {{NoteFormat|UTM parameters are specific to campaign tracking. If you want to use UTM capabilities, be sure to select a parameter with a name that starts with Campaign.}}
 |Status=No
 }}
 }}

@@ Line 7: / Line 7: @@
 |UseCase=
 |ComingSoon=No
-|Platform=GenesysEngage-onpremises, PureConnect, GenesysCloud
+|Platform=GenesysEngage-cloud, PureConnect, GenesysCloud
 |Role=
 |Application=

ATC/Current/AdminGuide/Campaign Attributes - Revision history

Barbara.martin@genesys.com: Published

Barbara.martin@genesys.com: Published

Ed.jamer@genesys.com: Text replacement - " Altocloud" to " Predictive Engagement"

Ed.jamer@genesys.com: Text replacement - "Altocloud([. ])" to "Predictive Engagement$1"

Harleyvibes: Published

WikiSysop: Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|]*)PureCloud([\|]*)" to "|Platform=$1GenesysCloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

DannaShirley: Published

WikiSysop at 13:24, January 17, 2020

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureCloud([\|])" to "|Platform=$1GenesysCloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"