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ATC/Current/AdminGuide/About journey data - Revision history
2026-05-17T09:43:39Z
Revision history for this page on the wiki
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WikiSysop at 07:45, May 10, 2022
2022-05-10T07:45:25Z
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WikiSysop
https://all.docs.genesys.com/index.php?title=ATC/Current/AdminGuide/About_journey_data&diff=89517&oldid=prev
Barbara.martin@genesys.com: Published
2021-05-18T18:41:36Z
<p>Published</p>
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Barbara.martin@genesys.com
https://all.docs.genesys.com/index.php?title=ATC/Current/AdminGuide/About_journey_data&diff=89514&oldid=prev
Barbara.martin@genesys.com: Published
2021-05-18T18:40:49Z
<p>Published</p>
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Barbara.martin@genesys.com
https://all.docs.genesys.com/index.php?title=ATC/Current/AdminGuide/About_journey_data&diff=78486&oldid=prev
Barbara.martin@genesys.com: Published
2021-02-19T18:16:12Z
<p>Published</p>
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Barbara.martin@genesys.com
https://all.docs.genesys.com/index.php?title=ATC/Current/AdminGuide/About_journey_data&diff=78480&oldid=prev
Barbara.martin@genesys.com: Published
2021-02-19T18:14:06Z
<p>Published</p>
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Barbara.martin@genesys.com
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Barbara.martin@genesys.com: Published
2020-12-18T18:49:53Z
<p>Published</p>
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<td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 18:49, December 18, 2020</td>
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<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ComingSoon=No</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ComingSoon=No</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|Context=Learn what types of {{GlossaryTooltip|term=customer journey}} data you and your agents can see about a <del class="diffchange diffchange-inline">user</del>'s interactions with your <del class="diffchange diffchange-inline">company</del>.</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|Context=Learn what types of {{GlossaryTooltip|term=customer journey}} data you and your agents can see about a <ins class="diffchange diffchange-inline">visitor</ins>'s interactions with your <ins class="diffchange diffchange-inline">website</ins>.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|TSSection={{TSSection</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|TSSection={{TSSection</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|sectionheading=Customer journey data</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|sectionheading=Customer journey data</div></td></tr>
</table>
Barbara.martin@genesys.com
https://all.docs.genesys.com/index.php?title=ATC/Current/AdminGuide/About_journey_data&diff=68558&oldid=prev
Harleyvibes: Published
2020-10-12T18:53:28Z
<p>Published</p>
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<td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 18:53, October 12, 2020</td>
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<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|TocName=About journey data</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|TocName=About journey data</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|Platform=<del class="diffchange diffchange-inline">GenesysEngage-cloud, </del>PureConnect, GenesysCloud</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|Platform=PureConnect, GenesysCloud</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ComingSoon=No</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ComingSoon=No</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|Context=Learn what types of {{GlossaryTooltip|term=customer journey}} data you and your agents can see about a user's interactions with your company.  </div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|Context=Learn what types of {{GlossaryTooltip|term=customer journey}} data you and your agents can see about a user's interactions with your company.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|TSSection={{TSSection</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|TSSection={{TSSection</div></td></tr>
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<tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|relatedarticles=* {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=Live_Now}}</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|relatedarticles=*{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=Live_Now}}</div></td></tr>
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Harleyvibes
https://all.docs.genesys.com/index.php?title=ATC/Current/AdminGuide/About_journey_data&diff=59011&oldid=prev
WikiSysop: Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"
2020-07-25T02:34:30Z
<p>Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"</p>
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<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|TocName=About journey data</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|TocName=About journey data</div></td></tr>
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WikiSysop
https://all.docs.genesys.com/index.php?title=ATC/Current/AdminGuide/About_journey_data&diff=56044&oldid=prev
WikiSysop: Text replacement - "\|Platforms?=([^\|]*)PureCloud([\|]*)" to "|Platform=$1GenesysCloud$2"
2020-07-15T12:00:31Z
<p>Text replacement - "\|Platforms?=([^\|]*)PureCloud([\|]*)" to "|Platform=$1GenesysCloud$2"</p>
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<tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|Platform=GenesysEngage-onpremises, PureConnect, <del class="diffchange diffchange-inline">PureCloud</del></div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|Platform=GenesysEngage-onpremises, PureConnect, <ins class="diffchange diffchange-inline">GenesysCloud</ins></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ComingSoon=No</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ComingSoon=No</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Context=Learn what types of {{GlossaryTooltip|term=customer journey}} data you and your agents can see about a user's interactions with your company.  </div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Context=Learn what types of {{GlossaryTooltip|term=customer journey}} data you and your agents can see about a user's interactions with your company.  </div></td></tr>
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WikiSysop
https://all.docs.genesys.com/index.php?title=ATC/Current/AdminGuide/About_journey_data&diff=51847&oldid=prev
WikiSysop: Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"
2020-07-15T11:44:27Z
<p>Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"</p>
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<td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 11:44, July 15, 2020</td>
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<tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|Platform=<del class="diffchange diffchange-inline">PureEngage</del>, PureConnect, PureCloud</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|Platform=<ins class="diffchange diffchange-inline">GenesysEngage-onpremises</ins>, PureConnect, PureCloud</div></td></tr>
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WikiSysop