https://all.docs.genesys.com/index.php?action=history&feed=atom&title=ATC%2FCurrent%2FAdminGuide%2FAbout_global_settings
ATC/Current/AdminGuide/About global settings - Revision history
2026-05-15T16:38:59Z
Revision history for this page on the wiki
MediaWiki 1.31.1
https://all.docs.genesys.com/index.php?title=ATC/Current/AdminGuide/About_global_settings&diff=120469&oldid=prev
WikiSysop at 09:30, May 18, 2022
2022-05-18T09:30:32Z
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<td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 09:30, May 18, 2022</td>
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<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del class="diffchange diffchange-inline">{{BarbFeatureTemp|Feature=Web messaging}}</del>If you are a Genesys Cloud CX customer, we encourage you to use the new {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat. To start tracking visitors on your website, {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Messenger_configuration|display text=configure and deploy messenger}} instead.</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>If you are a Genesys Cloud CX customer, we encourage you to use the new {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat. To start tracking visitors on your website, {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Messenger_configuration|display text=configure and deploy messenger}} instead.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><br /></div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><br /></div></td></tr>
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WikiSysop
https://all.docs.genesys.com/index.php?title=ATC/Current/AdminGuide/About_global_settings&diff=110320&oldid=prev
Ed.jamer@genesys.com: Text replacement - "Genesys Cloud" to "Genesys Cloud CX"
2021-11-09T21:28:11Z
<p>Text replacement - "Genesys Cloud" to "Genesys Cloud CX"</p>
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<td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 21:28, November 9, 2021</td>
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<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>{{BarbFeatureTemp|Feature=Web messaging}}If you are a Genesys Cloud customer, we encourage you to use the new {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat. To start tracking visitors on your website, {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Messenger_configuration|display text=configure and deploy messenger}} instead.</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>{{BarbFeatureTemp|Feature=Web messaging}}If you are a Genesys Cloud <ins class="diffchange diffchange-inline">CX </ins>customer, we encourage you to use the new {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat. To start tracking visitors on your website, {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Messenger_configuration|display text=configure and deploy messenger}} instead.</div></td></tr>
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Ed.jamer@genesys.com
https://all.docs.genesys.com/index.php?title=ATC/Current/AdminGuide/About_global_settings&diff=103174&oldid=prev
Gayathri.jaishankar@genesys.com: Published
2021-09-27T09:02:46Z
<p>Published</p>
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<td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 09:02, September 27, 2021</td>
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<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>{{BarbFeatureTemp|Feature=Web messaging}}If you are a Genesys Cloud customer, we encourage you to use the new <del class="diffchange diffchange-inline">[[Draft:ATC/Current/</del>AdminGuide<del class="diffchange diffchange-inline">/About web messaging</del>|web messaging<del class="diffchange diffchange-inline">]] </del>feature to replace web chat. To start tracking visitors on your website, <del class="diffchange diffchange-inline">[[Draft:ATC/Current/</del>AdminGuide<del class="diffchange diffchange-inline">/Messenger configuration</del>|configure and deploy messenger<del class="diffchange diffchange-inline">]] </del>instead.</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>{{BarbFeatureTemp|Feature=Web messaging}}If you are a Genesys Cloud customer, we encourage you to use the new <ins class="diffchange diffchange-inline">{{Link-SomewhereInThisVersion|manual=</ins>AdminGuide|<ins class="diffchange diffchange-inline">topic=About_web_messaging|display text=</ins>web messaging<ins class="diffchange diffchange-inline">}} </ins>feature to replace web chat. To start tracking visitors on your website, <ins class="diffchange diffchange-inline">{{Link-SomewhereInThisVersion|manual=</ins>AdminGuide|<ins class="diffchange diffchange-inline">topic=Messenger_configuration|display text=</ins>configure and deploy messenger<ins class="diffchange diffchange-inline">}} </ins>instead.</div></td></tr>
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<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Tracking_snippet|display text=Copy and deploy the tracking snippet}}</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Tracking_snippet|display text=Copy and deploy the tracking snippet}}</div></td></tr>
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Gayathri.jaishankar@genesys.com
https://all.docs.genesys.com/index.php?title=ATC/Current/AdminGuide/About_global_settings&diff=87918&oldid=prev
Barbara.martin@genesys.com: Published
2021-05-04T15:32:29Z
<p>Published</p>
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<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div> </div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins class="diffchange diffchange-inline">{{BarbFeatureTemp|Feature=Web messaging}}If you are a Genesys Cloud customer, we encourage you to use the new [[Draft:ATC/Current/AdminGuide/About web messaging|web messaging]] feature to replace web chat. To start tracking visitors on your website, [[Draft:ATC/Current/AdminGuide/Messenger configuration|configure and deploy messenger]] instead.</ins></div></td></tr>
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Barbara.martin@genesys.com
https://all.docs.genesys.com/index.php?title=ATC/Current/AdminGuide/About_global_settings&diff=87886&oldid=prev
Barbara.martin@genesys.com: Published
2021-05-04T12:47:55Z
<p>Published</p>
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<td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 12:47, May 4, 2021</td>
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<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|description=Configure how to track visitors as they move through your website. For example, you can specify the domains to track and configure web-related tracking settings, such as whether to exclude query parameters and track URL fragments.</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|description=Configure how to track visitors as they move through your website. For example, you can specify the domains to track and configure web-related tracking settings, such as whether to exclude query parameters and track URL fragments.</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|relatedarticles=<del class="diffchange diffchange-inline">*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_tracking}}</del></div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Web_tracking|anchor=ConfigureWebTracking|display text=Configure web tracking}}</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Web_tracking|anchor=ConfigureWebTracking|display text=Configure web tracking}}</div></td><td colspan="2"> </td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>}}{{TSSection</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>}}{{TSSection</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|sectionheading=Tracking snippet</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|sectionheading=Tracking snippet</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|description=Start tracking visitors on your website using the tracking snippet.</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|description=Start tracking visitors on your website using the tracking snippet.</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|relatedarticles=<del class="diffchange diffchange-inline">*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_tracking}}</del></div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Tracking_snippet|display text=Copy and deploy the tracking snippet}}</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Tracking_snippet|display text=Copy and deploy the tracking snippet}}</div></td><td colspan="2"> </td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>}}{{TSSection</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>}}{{TSSection</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|sectionheading=Action settings</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|sectionheading=Action settings</div></td></tr>
</table>
Barbara.martin@genesys.com
https://all.docs.genesys.com/index.php?title=ATC/Current/AdminGuide/About_global_settings&diff=78054&oldid=prev
Barbara.martin@genesys.com: Published
2021-02-16T10:44:06Z
<p>Published</p>
<p><b>New page</b></p><div>{{TaskSummary<br />
|DisplayName=About global settings<br />
|TocName=About global settings<br />
|Platform=GenesysEngage-onpremises, PureConnect, GenesysCloud<br />
|ComingSoon=No<br />
|Context=Learn how to configure {{MintyDocsProduct}} at a global (organizational) level.<br />
|TSSection={{TSSection<br />
|sectionheading=Tracking settings<br />
|description=Configure how to track visitors as they move through your website. For example, you can specify the domains to track and configure web-related tracking settings, such as whether to exclude query parameters and track URL fragments.<br />
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_tracking}}<br />
*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Web_tracking|anchor=ConfigureWebTracking|display text=Configure web tracking}}<br />
}}{{TSSection<br />
|sectionheading=Tracking snippet<br />
|description=Start tracking visitors on your website using the tracking snippet.<br />
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_tracking}}<br />
*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Tracking_snippet|display text=Copy and deploy the tracking snippet}}<br />
}}{{TSSection<br />
|sectionheading=Action settings<br />
|description=Configure frequency capping for presenting web chats and content offers to visitors during a single session.<br />
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_settings|anchor=FrequencyCapping|display text=Configure frequency capping}}<br />
}}<br />
}}</div>
Barbara.martin@genesys.com