ATC/Current/AdminGuide/About analytics - Revision history

Gayathri.Jaishankar.IX: Published

2022-02-10T04:47:49Z

Published

2022-02-01T09:37:56Z

Published

2021-11-09T21:27:53Z

Text replacement - "Genesys Cloud" to "Genesys Cloud CX"

2021-05-18T18:44:43Z

Published

2021-04-27T18:46:20Z

Published

2020-12-17T19:54:51Z

Published

2020-08-24T20:03:01Z

Published

2020-07-25T02:34:22Z

Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

2020-07-15T12:00:18Z

Text replacement - "\|Platforms?=([^\|]*)PureCloud([\|]*)" to "|Platform=$1GenesysCloud$2"

2020-07-15T11:45:19Z

Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

@@ Line 14: / Line 14: @@
 |description=Learn about the {{MINTYDOCSPRODUCT}} reports and the performance views in Genesys Cloud CX.
 |relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Visitor_Activity}}
-*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_Map_Performance}}
+*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Journey_action_map_report|display text=Action map performance}}
 *[https://help.mypurecloud.com/?p=195527&post_type=article&preview=1&_ppp=dd8d696dd3 Predictive Engagement data in other Genesys Cloud CX performance views]
 }}{{TSSection

@@ Line 15: / Line 15: @@
 |relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Visitor_Activity}}
 *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_Map_Performance}}
-*[https://help.mypurecloud.com/?p=195527&post_type=article&preview=1&_ppp=dd8d696dd3 Predictive Engagement data in Genesys Cloud CX performance views]
+*[https://help.mypurecloud.com/?p=195527&post_type=article&preview=1&_ppp=dd8d696dd3 Predictive Engagement data in other Genesys Cloud CX performance views]
 }}{{TSSection
 |sectionheading=Billing and usage

@@ Line 12: / Line 12: @@
 }}{{TSSection
 |sectionheading=Reports
-|description=Learn about the {{MINTYDOCSPRODUCT}} reports and the performance views in Genesys Cloud.
+|description=Learn about the {{MINTYDOCSPRODUCT}} reports and the performance views in Genesys Cloud CX.
 |relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Visitor_Activity}}
 *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_Map_Performance}}
-*[https://help.mypurecloud.com/?p=195527&post_type=article&preview=1&_ppp=dd8d696dd3 Predictive Engagement data in Genesys Cloud performance views]
+*[https://help.mypurecloud.com/?p=195527&post_type=article&preview=1&_ppp=dd8d696dd3 Predictive Engagement data in Genesys Cloud CX performance views]
 }}{{TSSection
 |sectionheading=Billing and usage

@@ Line 2: / Line 2: @@
 |DisplayName=About analytics
 |TocName=About analytics
 |Platform=PureConnect, GenesysCloud
 |ComingSoon=No

@@ Line 11: / Line 11: @@
 }}{{TSSection
 |sectionheading=Reports
-|description=Review the available reports in {{MINTYDOCSPRODUCT}}.
+|description=Learn about the {{MINTYDOCSPRODUCT}} reports and the performance views in Genesys Cloud.
 |relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Visitor_Activity}}
 *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_Map_Performance}}
 }}{{TSSection
 |sectionheading=Billing and usage

@@ Line 4: / Line 4: @@
 |Platform=PureConnect, GenesysCloud
 |ComingSoon=No
-|Context=Learn how to evaluate how customers use your website and determine how effective your action maps are.
+|Context=Learn how to evaluate how visitors use your website and determine the effectiveness of your action maps.
 |TSSection={{TSSection
 |sectionheading=Availability of analytics data
-|description=Understand how {{MINTYDOCSPRODUCT}}'s machine learning processes user data for reports. Learn when data results are available to you. Understand how you can select the granularity of data that appears in reports.
+|description=Understand how {{MINTYDOCSPRODUCT}}'s machine learning processes visitor data for reports. Learn when data results are available to you. Understand how you can select the granularity of data that appears in reports.
 |relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Analytics_data}}
 }}{{TSSection
@@ Line 17: / Line 17: @@
 |sectionheading=Billing and usage
 |description=View your billing and usage information.
-|relatedarticles=* {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Usage}}
+|relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Usage}}
 }}
 }}