Genesys Documentation - User contributions [en]

Draft:PEC-test

2020-01-09T17:14:17Z

Jnabuurs: Created page with "{{MintyDocsProduct |PlatformPrefix=PEC- |workspace_id=test |displayname=test |contentarea=Internal-Common }}"

{{MintyDocsProduct
|PlatformPrefix=PEC-
|workspace_id=test
|displayname=test
|contentarea=Internal-Common
}}

ATC/Current/AdminGuide/Content offers

2019-12-13T15:16:51Z

Jnabuurs: Published

{{Article
|Standalone=No
|DisplayName=Content offers
|Platform=PureEngage, PureConnect, PureCloud
|TocName=Content offers
|ComingSoon=No
|Context=A content offer is a type of Altocloud action that triggers on a website when a user's behavior or segment matches to the criteria defined in an action map.
|Prereq='''Prerequisites'''

*[https://help.mypurecloud.com/articles/altocloud-permissions-overview Configure the following permissions in PureCloud:]
**'''Journey '''>''' Action Map '''>''' Add ''', '''Delete''', '''Edit''', and '''View''' permissions (to create action maps)
**'''Journey''' > '''Action Template''' > '''Add, Delete, Edit, and View''' permissions (to configure content offers)
|Section={{Section
|sectionHeading=Feature overview
|Type=Structured
|anchor=AboutContentOffers
|alignment=Horizontal
|image=ATC_ContentOffer_UserWindow.png
|gif=No
|structuredtext=Let's say you're doing travel research on a travel site. As you're about to leave the website in search of a better deal elsewhere, a pop-up window appears. It says that if you book now, you'll receive 10% off.

That's a content offer. And the point of a content offer is to engage you and then prompt you to take some sort of action (book a trip, in this example).

You use {{MINTYDOCSPRODUCT}} to build content offers for the scenario outlined above and for almost anything that requires a website visitor's buy-in or consent - for example, sign up for an event, subscribe to the newsletter, try a new product, and so on.

 
|fullwidth=No
|Status=No
}}{{Section
|sectionHeading=How it works
|Type=Structured
|anchor=HowitWorks
|alignment=Horizontal
|image=ATC_ContentOffers_ThreeSteps.png
|gif=No
|structuredtext=A content offer is a type of action that Altocloud can take to engage a customer and prompt action. You configure a content offer action in the same way you configure other types of actions in the {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_library}}.To set up a content offer: 

#{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Content_offers|anchor=CreateOffer|display text=Create the content offer.}}
#{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Content_offers|anchor=PublishOffer|display text=Publish the content offer.}}
#{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Content_offers|anchor=LinkOffer|display text=Link the content offer to an action map.}}
|fullwidth=No
|Status=No
}}{{Section
|sectionHeading=Before you begin
|Type=Structured
|alignment=Horizontal
|image=ATC_BYB_Checklist.png
|gif=No
|structuredtext=Before you can run a content offer, you must first do the following:

*Set the PureCloud permissions outlined in the Prerequisites section at the top of this page.
*Add the Altocloud {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Tracking_snippet|display text=tracking snippet}} to your website.
*Configure {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Web_tracking|display text=web tracking}}.
*Add the {{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=Engagement-combined|display text=Engage plugin}} to your website.
|fullwidth=No
|Status=No
}}{{Section
|sectionHeading=Create the content offer
|Type=Structured
|anchor=CreateOffer
|alignment=Horizontal
|image=ATC_CreateContentOffer_UI.png
|gif=No
|structuredtext=You create the content offer from the {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_library}}.

To create a content offer action:

#Go to '''Admin > Altocloud > Action Library'''.
#Click the '''Content offer''' tab.
#Click '''Create'''.
#On the '''Create Content Offer''' page, give the content offer a descriptive and meaningful name and description (for example, Spring Break Getaway Offer 2019).
#Next, define the content and design of your content offer, as described in the tables below.

After the content offer is created, it appears in the Content Offer section of the Action Library.
|fullwidth=Yes
|structuredtextwide====Define the content and style===
Use the '''Content''' and '''Style''' tabs to define all elements of a content offer. As you define the content and style parameters, click '''Refresh''' to preview the content offer.

[[File:ATC ContentOffer PreviewOffer.png]]

===Content options===
{{{!}} class="wikitable"
{{!}}-
{{!}}{{!}}'''Option''' 
{{!}}{{!}}'''Description ''' 
{{!}}-
{{!}}{{!}}'''Layout''' 
{{!}}{{!}}The layout of the text and image within the content offer:

*Image only
*Text only
*Left text - text is on the left; image is on the right.
*Right text - image is on the left; text is on the right.
*Top text - text is on the top; image is on the bottom.
*Bottom text - image is on the top; text is on the bottom.
{{!}}-
{{!}}{{!}}'''Heading''' 
{{!}}{{!}}The prominent headline text. Example: Exclusive offer just for you!
{{!}}-
{{!}}{{!}}'''Subheading''' 
{{!}}{{!}}The secondary text to accompany the main heading. Example: Book now and get 10% off.
{{!}}-
{{!}}{{!}}'''Body''' 
{{!}}{{!}}A description of the offer. Example: Book now and add discount code 123456 at the checkout to save 10%.
{{!}}-
{{!}}{{!}}'''Image''' 
{{!}}{{!}}The URL that contains the image to be displayed in the offer. Example: <nowiki>https://images.com/myimage/</nowiki>

*Supported image types: JPEG, BMP, JPG, PNG (supported by HTML image tag)
*Optimal image dimensions are 400px x 400px.
{{!}}-
{{!}}{{!}}'''Button text''' 
{{!}}{{!}}A short string to be displayed inside the call-to-action button. Example: Book Now.
{{!}}-
{{!}}{{!}}'''Destination URL''' 
{{!}}{{!}}The destination URL. It's where the user is directed after clicking the image or call-to-action button. '''Note:''' The URL must contain the complete protocol URL address. Example: <nowiki>https://www.genesys.com</nowiki>
{{!}}-
{{!}}{{!}}'''Open link in''' 
{{!}}{{!}}The destination URL, either in the current window or in a new tab or window.
{{!}}}

===Style options===
{{{!}} class="wikitable"
{{!}}-
{{!}}{{!}}'''Option''' 
{{!}}{{!}}'''Description ''' 
{{!}}-
{{!}}{{!}}'''Type''' 
{{!}}{{!}}Controls where the content offer appears on a web page and whether the user can interact with other web page elements while the content offer is onscreen.

*'''Modal''' - The content offer covers all other web page content. Users ''cannot'' interact with other web page elements onscreen. If the user clicks outside of the content offer window, the content offer window closes.
*'''Overlay (Non-modal)''' - The content offer covers all other web page content, but users ''can'' interact with other web page elements while the content offers is onscreen.
*'''Toast (Non-modal)''' - The content offer is presented in a small notification window that does not obscure other web page content. Users ''can'' interact with other web page elements onscreen.
{{!}}-
{{!}}{{!}}'''Background Color''' 
{{!}}{{!}}The content offer's background color. 
{{!}}-
{{!}}{{!}}'''Offer text''' 
{{!}}{{!}}Style options for the heading, subheading, body, and call-to-action button: 

*Font - By default, Genesys Widgets uses the Google font 'Roboto.' You can change the font or disable the Google font download, however. For more information, see {{Link-SomewhereInThisVersion|manual=Developer|topic=GWCCustomize|display text=Customize appearance}}.
*Font size
*Text color
*Text alignment
{{!}}-
{{!}}{{!}}'''Button color''' 
{{!}}{{!}}The call-to-action button color. 
{{!}}-
{{!}}{{!}}'''Close Button'''
{{!}}{{!}}The opacity and color of the Close (X) button that appears in the top right corner of the content
{{!}}-
{{!}}{{!}}'''Padding'''
{{!}}{{!}}The padding either in pixels or as a percentage.
{{!}}-
{{!}}'''Position'''
{{!}}The onscreen positioning of the content.
{{!}}}
|Status=No
}}{{Section
|sectionHeading=Publish the content offer
|Type=Structured
|anchor=PublishOffer
|alignment=Horizontal
|image=ATC_ContentOffer_Publish.png
|gif=No
|structuredtext=When you finish creating the content offer, click Save and publish to publish the content offer and make it available for use by an action map.{{NoteFormat|You can't edit an action once it's published, so if you're not ready to publish the content offer, click '''Save as draft'''. You can change the status from Draft to Published later on.|}}For more information, see {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_library|anchor=Save|display text=Save an action: draft or publish}}.
|fullwidth=No
|Status=No
}}{{Section
|sectionHeading=Link the content offer to an action map
|Type=Structured
|anchor=LinkOffer
|alignment=Horizontal
|image=ATC_ContentOffer_Link.png
|gif=No
|structuredtext=After you publish a content offer, you must link it to an action map in order for your users to see it. The action map defines the conditions that trigger the content offer. You can either create a new action map or use an existing one. In either case, you'll need to configure the following fields within the action map:

#In the '''Select action''' field, click '''Configure'''.
#Select '''Content offer'''.
#Click '''Next'''.
#On the Select content offer page, select the content offer.
#Click '''Next'''.
#On the Action summary page, review the details of your content offer, including the following:
##Activation time - Immediately, Upon return to site, or Delay.
##Time range - the start and end date of the content offer.

For more information about these options, see {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_actions_and_action_maps|anchor=ConfigOrg|display text=Overview of actions}}. For more information about action maps, see {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_action_maps|display text=About action maps}} 
|fullwidth=No
|Status=No
}}{{Section
|sectionHeading=Manage a content offer
|Type=Structured
|alignment=Horizontal
|image=StatusChange.png
|gif=No
|structuredtext=Once you've created a content offer, you can manage it in a number of ways:

*[[Draft:ATC/Current/AdminGuide/Action library#EditAction|Edit]]
*[[Draft:ATC/Current/AdminGuide/Action library#ActionArchive|Archive]]
*[[Draft:ATC/Current/AdminGuide/Action library#ActionDuplicate|Duplicate]]
*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_library|anchor=ActionStatuses|display text=Change its status}}
|fullwidth=No
|Status=No
}}
}}

ATC/Current/AdminGuide/About content offers

2019-12-10T18:53:58Z

Jnabuurs: Published

{{TaskSummary
|DisplayName=About content offers
|TocName=About content offers
|Platform=PureEngage, PureConnect, PureCloud
|ComingSoon=No
|Context=Learn how to create a content offer that engages customers and prompts them to take a pre-defined action.
|TSSection={{TSSection
|sectionheading=Overview
|description=Find out what a content offer is and how it works in {{MINTYDOCSPRODUCT}}.
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Content_offers|anchor=AboutContentOffers|display text=Content offers overview}}
*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Content_offers|anchor=HowitWorks|display text=How content offers work}}
}}{{TSSection
|sectionheading=About actions
|description=A content offer is a type of {{MINTYDOCSPRODUCT}} action. Before you create a content offer, you should familiarize yourself with the basics of {{MINTYDOCSPRODUCT}} actions and action maps.
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_library}}
**{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_library|anchor=ViewActions|display text=View actions}}
**{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_library|anchor=ActionAdd|display text=Add an action}}
**{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_library|anchor=ActionDuplicate|display text=Duplicate an action}}
**{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_library|anchor=EditAction|display text=Edit an action}}
**{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_library|anchor=Save|display text=Save and publish an action}}
**{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_library|anchor=ActionStatuses|display text=Action statuses}}
**{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_library|anchor=ActionArchive|display text=Archive an action}}
*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_action_maps|display text=Action maps}}
*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_Map_Performance|display text=Action Map Performance report}}
}}{{TSSection
|sectionheading=Create and publish a content offer
|description=Learn how to create a content offer and then publish it for use with action maps.

 
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Content_offers|anchor=CreateOffer|display text=Design the verbiage and visual styling}}
*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_library|anchor=Save|display text=Publish a content offer}}
}}{{TSSection
|sectionheading=Use the content offer with an action map
|description=Learn how to use a content offer with an action map.
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Content_offers|anchor=LinkOffer|display text=Use a content offer with an action map}}
}}{{TSSection
|sectionheading=Manage a content offer
|description=Once you've created a content offer, you can manage it in a number of ways.
|relatedarticles=*[[Draft:ATC/Current/AdminGuide/Action library#EditAction|Edit]]
*[[Draft:ATC/Current/AdminGuide/Action library#ActionArchive|Archive]]
*[[Draft:ATC/Current/AdminGuide/Action library#ActionDuplicate|Duplicate]]
*[[Draft:ATC/Current/AdminGuide/Action library#ChangeStatus|Change its status]]

 
}}
}}

ATC/Current/AdminGuide/Content offers

2019-12-10T18:53:45Z

Jnabuurs: Published

{{Article
|Standalone=No
|DisplayName=Content offers
|Platform=PureEngage, PureConnect, PureCloud
|TocName=Content offers
|ComingSoon=Yes
|Context=A content offer is a type of Altocloud action that triggers on a website when a user's behavior or segment matches to the criteria defined in an action map.
|Prereq='''Prerequisites'''

*[https://help.mypurecloud.com/articles/altocloud-permissions-overview Configure the following permissions in PureCloud:]
**'''Journey '''>''' Action Map '''>''' Add ''', '''Delete''', '''Edit''', and '''View''' permissions (to create action maps)
**'''Journey''' > '''Action Template''' > '''Add, Delete, Edit, and View''' permissions (to configure content offers)
|Section={{Section
|sectionHeading=Feature overview
|Type=Structured
|anchor=AboutContentOffers
|alignment=Horizontal
|image=ATC_ContentOffer_UserWindow.png
|gif=No
|structuredtext=Let's say you're doing travel research on a travel site. As you're about to leave the website in search of a better deal elsewhere, a pop-up window appears. It says that if you book now, you'll receive 10% off.

That's a content offer. And the point of a content offer is to engage you and then prompt you to take some sort of action (book a trip, in this example).

You use {{MINTYDOCSPRODUCT}} to build content offers for the scenario outlined above and for almost anything that requires a website visitor's buy-in or consent - for example, sign up for an event, subscribe to the newsletter, try a new product, and so on.
|fullwidth=No
|Status=No
}}{{Section
|sectionHeading=How it works
|Type=Structured
|anchor=HowitWorks
|alignment=Horizontal
|image=ATC_ContentOffers_ThreeSteps.png
|gif=No
|structuredtext=A content offer is a type of action that Altocloud can take to engage a customer and prompt action. You configure a content offer action in the same way you configure other types of actions in the {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_library}}.To set up a content offer:

#{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Content_offers|anchor=CreateOffer|display text=Create the content offer.}}
#{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Content_offers|anchor=PublishOffer|display text=Publish the content offer.}}
#{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Content_offers|anchor=LinkOffer|display text=Link the content offer to an action map.}}
|fullwidth=No
|Status=No
}}{{Section
|sectionHeading=Before you begin
|Type=Structured
|alignment=Horizontal
|image=ATC_BYB_Checklist.png
|gif=No
|structuredtext=Before you can run a content offer, you must first do the following:

*Set the PureCloud permissions outlined in the Prerequisites section at the top of this page.
*Add the Altocloud {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Tracking_snippet|display text=tracking snippet}} to your website.
*Configure {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Web_tracking|display text=web tracking}}.
*Add the {{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=Engagement-combined|display text=Engage plugin}} to your website.
|fullwidth=No
|Status=No
}}{{Section
|sectionHeading=Create the content offer
|Type=Structured
|anchor=CreateOffer
|alignment=Horizontal
|image=ATC_CreateContentOffer_UI.png
|gif=No
|structuredtext=You create the content offer from the {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_library}}.

To create a content offer action:

#Go to '''Admin > Altocloud > Action Library'''.
#Click the '''Content offer''' tab.
#Click '''Create'''.
#On the '''Create Content Offer''' page, give the content offer a descriptive and meaningful name and description (for example, Spring Break Getaway Offer 2019).
#Next, define the content and design of your content offer, as described in the tables below.

After the content offer is created, it appears in the Content Offer section of the Action Library.
|fullwidth=Yes
|structuredtextwide====Define the content and style===
Use the '''Content''' and '''Style''' tabs to define all elements of a content offer. As you define the content and style parameters, click '''Refresh''' to preview the content offer.

[[File:ATC ContentOffer PreviewOffer.png]]

===Content options===
{{{!}} class="wikitable"
{{!}}-
{{!}}{{!}}'''Option''' 
{{!}}{{!}}'''Description ''' 
{{!}}-
{{!}}{{!}}'''Layout''' 
{{!}}{{!}}The layout of the text and image within the content offer:

*Image only
*Text only
*Left text - text is on the left; image is on the right.
*Right text - image is on the left; text is on the right.
*Top text - text is on the top; image is on the bottom.
*Bottom text - image is on the top; text is on the bottom.
{{!}}-
{{!}}{{!}}'''Heading''' 
{{!}}{{!}}The prominent headline text. Example: Exclusive offer just for you!
{{!}}-
{{!}}{{!}}'''Subheading''' 
{{!}}{{!}}The secondary text to accompany the main heading. Example: Book now and get 10% off.
{{!}}-
{{!}}{{!}}'''Body''' 
{{!}}{{!}}A description of the offer. Example: Book now and add discount code 123456 at the checkout to save 10%.
{{!}}-
{{!}}{{!}}'''Image''' 
{{!}}{{!}}The URL that contains the image to be displayed in the offer. Example: <nowiki>https://images.com/myimage/</nowiki>

*Supported image types: JPEG, BMP, JPG, PNG (supported by HTML image tag)
*Optimal image dimensions are 400px x 400px.
{{!}}-
{{!}}{{!}}'''Button text''' 
{{!}}{{!}}A short string to be displayed inside the call-to-action button. Example: Book Now.
{{!}}-
{{!}}{{!}}'''Destination URL''' 
{{!}}{{!}}The destination URL. It's where the user is directed after clicking the image or call-to-action button. '''Note:''' The URL must contain the complete protocol URL address. Example: <nowiki>https://www.genesys.com</nowiki>
{{!}}-
{{!}}{{!}}'''Open link in''' 
{{!}}{{!}}The destination URL, either in the current window or in a new tab or window.
{{!}}}

===Style options===
{{{!}} class="wikitable"
{{!}}-
{{!}}{{!}}'''Option''' 
{{!}}{{!}}'''Description ''' 
{{!}}-
{{!}}{{!}}'''Type''' 
{{!}}{{!}}Controls where the content offer appears on a web page and whether the user can interact with other web page elements while the content offer is onscreen.

*'''Modal''' - The content offer covers all other web page content. Users ''cannot'' interact with other web page elements onscreen. If the user clicks outside of the content offer window, the content offer window closes.
*'''Overlay (Non-modal)''' - The content offer covers all other web page content, but users ''can'' interact with other web page elements while the content offers is onscreen.
*'''Toast (Non-modal)''' - The content offer is presented in a small notification window that does not obscure other web page content. Users ''can'' interact with other web page elements onscreen.
{{!}}-
{{!}}{{!}}'''Background Color''' 
{{!}}{{!}}The content offer's background color. 
{{!}}-
{{!}}{{!}}'''Offer text''' 
{{!}}{{!}}Style options for the heading, subheading, body, and call-to-action button: 

*Font - By default, Genesys Widgets uses the Google font 'Roboto.' You can change the font or disable the Google font download, however. For more information, see {{Link-SomewhereInThisVersion|manual=Developer|topic=GWCCustomize|display text=Customize appearance}}.
*Font size
*Text color
*Text alignment
{{!}}-
{{!}}{{!}}'''Button color''' 
{{!}}{{!}}The call-to-action button color. 
{{!}}-
{{!}}{{!}}'''Close Button'''
{{!}}{{!}}The opacity and color of the Close (X) button that appears in the top right corner of the content
{{!}}-
{{!}}{{!}}'''Padding'''
{{!}}{{!}}The padding either in pixels or as a percentage.
{{!}}-
{{!}}'''Position'''
{{!}}The onscreen positioning of the content.
{{!}}}
|Status=No
}}{{Section
|sectionHeading=Publish the content offer
|Type=Structured
|anchor=PublishOffer
|alignment=Horizontal
|image=ATC_ContentOffer_Publish.png
|gif=No
|structuredtext=When you finish creating the content offer, click Save and publish to publish the content offer and make it available for use by an action map.{{NoteFormat|You can't edit an action once it's published, so if you're not ready to publish the content offer, click '''Save as draft'''. You can change the status from Draft to Published later on.|}}For more information, see {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_library|anchor=Save|display text=Save an action: draft or publish}}.
|fullwidth=No
|Status=No
}}{{Section
|sectionHeading=Link the content offer to an action map
|Type=Structured
|anchor=LinkOffer
|alignment=Horizontal
|image=ATC_ContentOffer_Link.png
|gif=No
|structuredtext=After you publish a content offer, you must link it to an action map in order for your users to see it. The action map defines the conditions that trigger the content offer. You can either create a new action map or use an existing one. In either case, you'll need to configure the following fields within the action map:

#In the '''Select action''' field, click '''Configure'''.
#Select '''Content offer'''.
#Click '''Next'''.
#On the Select content offer page, select the content offer.
#Click '''Next'''.
#On the Action summary page, review the details of your content offer, including the following:
##Activation time - Immediately, Upon return to site, or Delay.
##Time range - the start and end date of the content offer. For more information about these options, see {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Configuration_options|anchor=TimeRange}}.

For more information about action maps, see [[Draft:ATC/Current/AdminGuide/About action maps|About Action Maps]]. 
|fullwidth=No
|Status=No
}}{{Section
|sectionHeading=Manage a content offer
|Type=Structured
|alignment=Horizontal
|image=StatusChange.png
|gif=No
|structuredtext=Once you've created a content offer, you can manage it in a number of ways:

*[[Draft:ATC/Current/AdminGuide/Action library#EditAction|Edit]]
*[[Draft:ATC/Current/AdminGuide/Action library#ActionArchive|Archive]]
*[[Draft:ATC/Current/AdminGuide/Action library#ActionDuplicate|Duplicate]]
*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Action_library|anchor=ActionStatuses|display text=Change its status}}
|fullwidth=No
|Status=No
}}
}}

File:ATC BYB Checklist.png

2019-11-27T19:12:00Z

Jnabuurs: