Genesys Outbound for Marketing (MK01) for GenesysEngage-cloud
From Genesys Documentation
This topic is part of the manual Genesys Engage cloud Use Cases for version Public of Genesys Use Cases.
Increase contact rates using outbound voice campaigns
What's the challenge?Marketing is not just about the message, it's about contacting the right party at the right time. Reaching them at the right moment with a personalized message using their preferred channel is hard and increasing regulation does not help.
What's the solution?Use Genesys Multi-channel Messaging for Marketing to develop multi-wave campaigns that leverage calls, voice messages, emails and text messages to compliantly communicate with your prospects and customers with your messages at the right time
Story and Business Context
Use Case Benefits
Use Case Definition
For more details
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