Drilldown: Test Capabilities
Test Capabilities > STATUS GEC AZURE :
2. PM-CONTROLLED or
3. PLANNED
& CAPABILITY AZURE :
Social Engagement or
None
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Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud (1) ·
Social Engagement will be available when the rest of the suite is GA (1) ·
Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email (1)
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