Drilldown: Test Capabilities

Jump to: navigation, search
Test Capabilities > NOTES : Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Covered functionality: IVR and Agent recording, QM and CoachingVoice-only in 4Q20 or Integration with 3rd party recording solutions or Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers

Use the filters below to narrow your results.

CATEGORY:
FEATURE LEVEL GEC AZURE:
STATUS GEC AWS:
TIME EAP GEC AZURE:
TIME PA GEC AZURE:
NOTES: (Click arrow to add another value)
CAPABILITY AWS:

Showing below up to 1 result in range #1 to #1.

View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)


View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)