Drilldown: Test Capabilities

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Test Capabilities > NOTES : Available to current Reactive Chat customers only or Genesys Cloud Resource Management (WE02) package should be positioned for new customers or Messaging (Facebook, Twitter, WhatsApp) will be available when the rest of the suite is GA; Apple Business Chat still in backlog with no delivery date or New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP

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