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Test Capabilities > NOTES : .UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or Included in the base seat or Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud or Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers

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