Drilldown: Test Capabilities

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Test Capabilities > NOTES : Included into Designer as a feature or Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or Shifting to Advanced Email in early 2021; check with PM (Veit) for details and supported protocols. No EWS support.

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FEATURE LEVEL GEC AZURE:
STATUS GEC AZURE:
TIME EAP GEC AZURE:
TIME PA GEC AZURE:
NOTES: (Click arrow to add another value)
CAPABILITY AZURE:

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