Drilldown: Test Capabilities
Test Capabilities > CATEGORY: Digital & FEATURE LEVEL GEC AZURE: 1. CAPABILITY
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None (1) · Available to current Reactive Chat customers only (1) · Included in the base seat (1) · Messaging (Facebook, Twitter, WhatsApp) will be available when the rest of the suite is GA; Apple Business Chat still in backlog with no delivery date (1) · Shifting to Advanced Email in early 2021; check with PM (Veit) for details and supported protocols. No EWS support. (1) · Social Engagement will be available when the rest of the suite is GA (1) · Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email (1)
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