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Test Capabilities > CATEGORY : AI or None & NOTES: Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Covered functionality: IVR and Agent recording, QM and CoachingVoice-only in 4Q20

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CATEGORY: (Click arrow to add another value)
FEATURE LEVEL GEC AZURE:
STATUS GEC AZURE:
STATUS GEC AWS:
TIME EAP GEC AZURE:
TIME PA GEC AZURE:
NOTES: (Click arrow to add another value)
CAPABILITY AWS:

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