Drilldown: Test Capabilities
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Test Capabilities > STATUS GEC AZURE :
0. NA or
Other
& STATUS GEC AWS:
1. STANDARD
& NOTES :
- verify Portico support in specific geo-regions or
. UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
Included in the base seat or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Covered functionality: IVR and Agent recording, QM and CoachingVoice-only in 4Q20 or
Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email or
None
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