Drilldown: Test Capabilities
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Test Capabilities > FEATURE LEVEL GEC AZURE:
1. CAPABILITY
& STATUS GEC AWS:
2. PM-Controlled
& NOTES :
Available to current Reactive Chat customers only or
Genesys Cloud Resource Management (WE02) package should be positioned for new customers or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud or
Shifting to Advanced Email in early 2021; check with PM (Veit) for details and supported protocols. No EWS support. or
None
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