Drilldown: Test Capabilities
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Test Capabilities > NOTES
:
- verify Portico support in specific geo-regions
or
Genesys Cloud Resource Management (WE02) package should be positioned for new customers
or
Included in the base seat
or
Messaging (Facebook, Twitter, WhatsApp) will be available when the rest of the suite is GA; Apple Business Chat still in backlog with no delivery date
or
Shifting to Advanced Email in early 2021; check with PM (Veit) for details and supported protocols. No EWS support.
& CAPABILITY AWS
:
Inbound MMS support
or
Outbound-Predictive
or
Reactive Chat ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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