Drilldown: Test Capabilities
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Test Capabilities > NAME :
IVR PaaS w/Intelligent Automation or
Outbound Voice / agent assisted service
& FEATURE LEVEL GEC AZURE:
2. USE CASE
& NOTES :
Nuance ASR or
Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email or
None
& CAPABILITY AWS :
IVR PaaS w/Intelligent Automation or
Predictive Engagement Salesforce & Marketo Integration
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