Drilldown: SMART UseCase

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SMART UseCase > DocVersion : 1.4.0 or V 1.0.0 or v 1.1.3 or v 1.1.4

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MintyDocsVersion:
Current (25)
MintyDocsProduct:
None (1) · Genesys Use Cases (24)
MintyDocsManual:
GenesysCloud (5) · GenesysEngage-onpremises (11) · PureConnect (9)
ID:
BO11 (1) · CE07 (1) · CE09 (2) · CE10 (1) · CE11 (1) · CE27 (1) · CE29 (1) · CE31 (1) · EE01 (1) · EE03 (2) · EE10-A (1) · EE10-B (2) · EE10-C (2) · EE11 (1) · EE23 (1) · EE24 (1) · EE25 (2) · EE26 (1) · EE32 (1) · SL06 (1)
Title:
None (14) · Genesys Advanced Text and Speech Analytics (1) · Genesys Agent Copilot (1) · Genesys Blended AI Bots (1) · Genesys Employee Schedule Preferences (3) · Genesys Shrinkage Management (1) · Genesys SMS Routing (1) · Genesys Text and Speech Analytics for Compliance (1) · Genesys Text and Speech Analytics for Customer Service (1) · Genesys Workforce Scheduling for Voice (1)
Offering:
GenesysCloud (5) · GenesysEngage-onpremises (11) · PureConnect (9)
SellableItems:
None (12) · No sellable items (5) · Please see prerequisits (3) · Genesys Infomart (Optional) (2) · Intelligent Automation Omnichannel Self-Service (2) · Genesys Voice Platform (incl add'l capability) - HA (Optional) (2) · Genesys Voice Platform (incl add'l capability) (2) · Genesys Interactive Insights (Optional) (2) · Genesys Infomart - HA (Optional) (2) · Interaction Workspace (Optional) (2) · See Prerequisits (2) · SIP Business Continuity (Optional) (2) · SIP Interaction (2) · CIM (2)
Other values:
RequiresAll:
None (21) · CE07 (1) · CE43 (1) · EE01 (1) · EE02 (1) · EE22 (1)
RequiresOr:
None (15) · BO02 (1) · BO03 (1) · BO04 (1) · CE01 (4) · CE01-S4B (2) · CE02 (3) · CE18 (2) · CE21 (1) · CE22 (1) · CE29 (1) · CE34 (2) · EE01 (4) · EE02 (4) · EE26 (4)
Optional:
None (18) · BO02 (1) · CE01 (1) · CE02 (1) · CE03 (1) · CE07 (2) · CE08 (1) · CE09 (2) · CE11 (1) · CE16 (2) · CE18 (2) · CE19 (1) · CE22 (1) · CE29 (1) · CE31 (1) · CE41 (1) · CE43 (1) · EE14 (1) · EE31 (1)
Exceptions:
None (24) · CE12 (1)
Requires:
None (25)
Video:
None (20) · 398264777 (1) · 407614711 (1) · 463028065 (1) · 473349437 (1) · 526149198 (1)
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