Drilldown: SMART Meta
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Capture payments in your IVR (1) ·
Identify and verify customers in your IVR (1) ·
Improve sales success with AI-enabled prompting of next best offer/action for sales reps and bots. (1) ·
Increase self-service by personalizing your IVR (1) ·
Offer FAQs to customers and a knowledge library to employees (1) ·
Present your customers with a visual way to complete or complement voice interactions (1) ·
Use Amazon Lex to provide natural language understanding in your IVR (1) ·
Use chatbots to automate customer conversations and seamlessly hand over to a chat agent when needed. (1) ·
Use voicebots to automate customer conversations and seamlessly hand over to an agent if needed. (1)
Showing below up to 9 results in range #1 to #9.
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