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SMART Meta > Title:
Genesys Quality Management 
& Subtitle :
Optimize workforce planning and scheduling across all channels. Automate forecasting, scheduling and improve employee engagement. or
Place CX and agent efficiency at the center of your routing decisions using AI to match each customer interaction with the best agent
& Subtitle :
Optimize workforce planning and scheduling across all channels. Automate forecasting, scheduling and improve employee engagement. or
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