Drilldown: SMART Meta

Jump to: navigation, search

Choose a table:


SMART Meta > SolutionCategory : Customer Engagement or Employee Engagement & Solution: Self-Service and Automation

Use the filters below to narrow your results.

ID:
CE07 (1) · CE08 (1) · CE09 (1) · CE10 (1) · CE28 (1) · CE31 (1) · CE40 (1) · CE41 (1) · EE32 (1)
Title:
Genesys Agent Copilot (1) · Genesys Bots with Amazon Lex (1) · Genesys Chatbots (1) · Genesys Customer Authentication (1) · Genesys IVR Personalization (1) · Genesys Knowledge Management (1) · Genesys Multimodal IVR (1) · Genesys Voice Payment (1) · Genesys Voicebots (1)
Subtitle:
Automatically surface contextually relevant information from a knowledge base during customer conversations. (1) · Capture payments in your IVR (1) · Identify and verify customers in your IVR (1) · Increase self-service by personalizing your IVR (1) · Offer FAQs to customers and a knowledge library to employees (1) · Present your customers with a visual way to complete or complement voice interactions (1) · Use Amazon Lex to provide natural language understanding in your IVR (1) · Use chatbots to automate customer conversations and seamlessly hand over to a chat agent when needed. (1) · Use voicebots to automate customer conversations and seamlessly hand over to an agent if needed. (1)
SolutionCategory: (Click arrow to add another value)
Solution: (Click arrow to add another value)

Showing below up to 9 results in range #1 to #9.

View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)


View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)

Retrieved from "https://all.docs.genesys.com/Special:Drilldown/SMART_Meta (2024-09-28 18:55:14)"