Drilldown: SMART Meta

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SMART Meta > Solution : Open Platform or Outbound or Sales

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ID:
CE11 (1) · CE12 (1) · CE13 (1) · CE14 (1) · CE15 (1) · CE39 (1) · OP01 (1) · OP02 (1) · OP04 (1) · OP07 (1) · SL01 (1) · SL03 (1) · SL04 (1) · SL05 (1) · SL08 (1) · SL09 (1) · SL10 (1) · SL18 (1) · SL20 (1) · SL21 (1)
Title:
Genesys Business Communications (1) · Genesys Conversion Assist (1) · Genesys CRM Collaboration (1) · Genesys Lead Engagement (2) · Genesys Omnichannel Campaigns (1) · Genesys Omnichannel Notifications (1) · Genesys Outbound Collections (1) · Genesys Outbound Dialer (2) · Genesys Outbound Dialer for Sales (2) · Genesys Predictive Engagement (1) · Genesys Predictive Engagement with Next Best Action (1) · Genesys Proactive Callback for Sales (1) · Genesys Proactive Chat for Sales (1) · Genesys Proactive Contact (1) · Genesys SMS & Email Notifications (1) · Genesys UCC Third-Party Integration (1) · Genesys Voice Services (1)
Subtitle:
Accelerate payments collected using multiple channels (1) · Enable customer choice of unified communication providers and telephony solutions through integrations with popular platforms. (1) · Engage website users across multiple channels to increase sales conversions (1) · Enhance routing capabilities and drive agent screenpops using Genesys Cloud CX Data Actions (1) · Enrich, prioritize and distribute missed conversion opportunities (2) · Improve conversion rates with integrated campaigns across all the channels your customers choose to use. (1) · Improve customer communications and increase sales conversion using powerful dialer capabilities (1) · Improve customer communications with outbound calling (1) · Increase sales conversion rates by offering a callback (1) · Increase sales conversion using powerful dialer capabilities (1) · Increase sales conversions by proactively offering chat (1) · Increase sales conversions using powerful dialer capabilities. (CX Contact) (1) · Simplify contact center and business communications (1) · Telephony Connection Options (1) · Use customer information to personalize notifications (1) · Use machine learning powered journey analytics to monitor website activity, predict visitor outcomes, and proactively engage with prospects and customers (1) · Use machine learning to predict the right time to engage customers and the next best action to engage with. (1) · Use multiple channels to notify customers (1) · Use SMS and email to send personalized, timely and relevant notifications to customers. (1)
SolutionCategory:
None (4) · Business Optimization (2) · Customer Engagement (6) · Sales (8)
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