Drilldown: SMART Benefits
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Improved Agent Adherence (1) ·
Improved Agent Competency (12) ·
Improved Containment Rate (12) ·
Improved Conversion Rates (9) ·
Improved Customer Experience (65) ·
Improved Employee Attrition Rate (1) ·
Improved Employee Occupancy (3) ·
Improved Employee Productivity (5) ·
Improved Employee Satisfaction (11) ·
Improved Employee Utilization (40) ·
Improved First Contact Resolution (43) ·
Improved Insights and Visibility (5) ·
Improved Net Promoter Score (1) ·
Increased Contact Rate (3) ·
Increased Response Rates (3) ·
Increased Revenue (32) ·
Reduced Administration Costs (34) ·
Reduced Customer Churn (4) ·
Reduced Deployment Costs (6) ·
Reduced Employee Attrition (12) ·
Reduced Handle Time (41) ·
Reduced Interaction Abandonment (11) ·
Reduced Interaction Transfers (5) ·
Reduced IT Operational Costs (10) ·
Reduced Overtime Costs (4) ·
Reduced Penalties and Fines (14) ·
Reduced Transfers (8) ·
Reduced Volume of Interactions (9)
Showing below up to 104 results in range #1 to #104.
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U
- UseCases/Current/GenesysCloud/BO01
- UseCases/Current/GenesysCloud/CE07
- UseCases/Current/GenesysCloud/CE08
- UseCases/Current/GenesysCloud/CE09
- UseCases/Current/GenesysCloud/CE11
- UseCases/Current/GenesysCloud/CE12
- UseCases/Current/GenesysCloud/CE16
- UseCases/Current/GenesysCloud/CE18
- UseCases/Current/GenesysCloud/CE27
- UseCases/Current/GenesysCloud/CE29
- UseCases/Current/GenesysCloud/CE31
- UseCases/Current/GenesysCloud/CE34
- UseCases/Current/GenesysCloud/CE37
- UseCases/Current/GenesysCloud/CE41
- UseCases/Current/GenesysCloud/CE43
- UseCases/Current/GenesysCloud/EE31
- UseCases/Current/GenesysCloud/OP01
- UseCases/Current/GenesysCloud/OP02
- UseCases/Current/GenesysCloud/OP04
- UseCases/Current/GenesysCloud/OP07
- UseCases/Current/GenesysCloud/WE01
- UseCases/Current/GenesysCloud/WE02
- UseCases/Current/GenesysCloud/WE03
- UseCases/Current/GenesysEngage-onpremises/BO02
- UseCases/Current/GenesysEngage-onpremises/BO03
- UseCases/Current/GenesysEngage-onpremises/BO04
- UseCases/Current/GenesysEngage-onpremises/BO06
- UseCases/Current/GenesysEngage-onpremises/BO07
- UseCases/Current/GenesysEngage-onpremises/BO11
- UseCases/Current/GenesysEngage-onpremises/CE01
- UseCases/Current/GenesysEngage-onpremises/CE02
- UseCases/Current/GenesysEngage-onpremises/CE03
- UseCases/Current/GenesysEngage-onpremises/CE07
- UseCases/Current/GenesysEngage-onpremises/CE09
- UseCases/Current/GenesysEngage-onpremises/CE10
U cont.
- UseCases/Current/GenesysEngage-onpremises/CE11
- UseCases/Current/GenesysEngage-onpremises/CE12
- UseCases/Current/GenesysEngage-onpremises/CE13
- UseCases/Current/GenesysEngage-onpremises/CE16
- UseCases/Current/GenesysEngage-onpremises/CE18
- UseCases/Current/GenesysEngage-onpremises/CE19
- UseCases/Current/GenesysEngage-onpremises/CE20
- UseCases/Current/GenesysEngage-onpremises/CE21
- UseCases/Current/GenesysEngage-onpremises/CE22
- UseCases/Current/GenesysEngage-onpremises/CE27
- UseCases/Current/GenesysEngage-onpremises/CE28
- UseCases/Current/GenesysEngage-onpremises/CE29
- UseCases/Current/GenesysEngage-onpremises/CE31
- UseCases/Current/GenesysEngage-onpremises/CE34
- UseCases/Current/GenesysEngage-onpremises/CE37
- UseCases/Current/GenesysEngage-onpremises/CE41
- UseCases/Current/GenesysEngage-onpremises/EE01
- UseCases/Current/GenesysEngage-onpremises/EE02
- UseCases/Current/GenesysEngage-onpremises/EE03
- UseCases/Current/GenesysEngage-onpremises/EE04
- UseCases/Current/GenesysEngage-onpremises/EE07
- UseCases/Current/GenesysEngage-onpremises/EE08
- UseCases/Current/GenesysEngage-onpremises/EE09
- UseCases/Current/GenesysEngage-onpremises/EE10-A
- UseCases/Current/GenesysEngage-onpremises/EE10-B
- UseCases/Current/GenesysEngage-onpremises/EE10-C
- UseCases/Current/GenesysEngage-onpremises/EE10-D
- UseCases/Current/GenesysEngage-onpremises/EE11
- UseCases/Current/GenesysEngage-onpremises/EE12
- UseCases/Current/GenesysEngage-onpremises/EE13
- UseCases/Current/GenesysEngage-onpremises/EE14
- UseCases/Current/GenesysEngage-onpremises/EE15
- UseCases/Current/GenesysEngage-onpremises/EE16
- UseCases/Current/GenesysEngage-onpremises/EE17
- UseCases/Current/GenesysEngage-onpremises/EE19
U cont.
- UseCases/Current/GenesysEngage-onpremises/EE20
- UseCases/Current/GenesysEngage-onpremises/EE21
- UseCases/Current/GenesysEngage-onpremises/EE22
- UseCases/Current/GenesysEngage-onpremises/EE23
- UseCases/Current/GenesysEngage-onpremises/EE24
- UseCases/Current/GenesysEngage-onpremises/EE25
- UseCases/Current/GenesysEngage-onpremises/EE26
- UseCases/Current/GenesysEngage-onpremises/EE27
- UseCases/Current/GenesysEngage-onpremises/EE28
- UseCases/Current/GenesysEngage-onpremises/EE29
- UseCases/Current/GenesysEngage-onpremises/EE30
- UseCases/Current/GenesysEngage-onpremises/SL06
- UseCases/Current/PureConnect/BO02
- UseCases/Current/PureConnect/BO07
- UseCases/Current/PureConnect/BO11
- UseCases/Current/PureConnect/CE01
- UseCases/Current/PureConnect/CE02
- UseCases/Current/PureConnect/CE03
- UseCases/Current/PureConnect/CE07
- UseCases/Current/PureConnect/CE08
- UseCases/Current/PureConnect/CE09
- UseCases/Current/PureConnect/CE11
- UseCases/Current/PureConnect/CE16
- UseCases/Current/PureConnect/CE18
- UseCases/Current/PureConnect/CE19
- UseCases/Current/PureConnect/CE22
- UseCases/Current/PureConnect/CE29
- UseCases/Current/PureConnect/CE31
- UseCases/Current/PureConnect/CE37
- UseCases/Current/PureConnect/CE41
- UseCases/Current/PureConnect/EE07
- UseCases/Current/PureConnect/EE08
- UseCases/Current/PureConnect/EE09
- UseCases/Current/PureConnect/OP01