Drilldown: HIW

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HIW > Application : Agent Workspace, Agent Setup, Designer or Agent Workspace, Agent Setup, Intelligent Workload Distribution or GPR Core Platform

Use the filters below to narrow your results.

featurename:
Chat (2) · Email (2) · Predictive Routing (2) · Voice (2)
productshort:
Draft:PE-GPR (1) · Draft:PEC-Chat (1) · Draft:PEC-Email (1) · Draft:PEC-Voice (1) · PE-GPR (1) · PEC-Chat (1) · PEC-Email (1) · PEC-Voice (1)
ComingSoon:
No (8)
Role:
None (2) · Administrator, Agent, Supervisor (6)
DisplayName:
How Chat works (2) · How Email works (2) · How Predictive Routing works (2) · How Voice works (2)
TocName:
Email (2) · How Chat works (2) · How Predictive Routing works (2) · How voice works (2)
Dimension:
None (8)
Product:
Chat (2) · Email (2) · Genesys Predictive Routing (2) · Voice (2)
Manual:
None (8)
Standalone:
Yes (8)
Application: (Click arrow to add another value)
UseCase:
None (4) · CE01, CE02, CE03 (2) · CE16 (2)
Platform:
GenesysEngage-cloud (8)

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