Drilldown: GEcTelCon
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None (1) ·
Any public IP transport or BYOC ExpressRoute (Microsoft peering) in Azure. No SIP trunking over public IP in AWS. (1) ·
Azure: requires customer SBC for TLS/SRTP encryption to Genesys SBC. Unencrypted between customer SBC and SIP softphone. (1) ·
Azure: via Microsoft Teams Direct Routing between Genesys and MS. Remote agent call forwarding only...no presence or desktop integration. (1) ·
ExpressRoute (BYOC) w/Azure Private Peering enables voice connectivity for unencrypted voice streams (1)
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